Spectrum Store at 3831 E Foothill Blvd in Pasadena, CA, offers a wide range of services including broadband Internet, mobile, cable TV, and live TV. Customers appreciate the friendly, helpful, and professional staff, with many mentioning how knowledgeable and patient the representatives are. The store is neat, organized, and updated with modern features like the new Xumo pod that works on WiFi with voice navigation, replacing traditional cable boxes. Customers have had positive experiences with staff members such as Chris, Giancarlo, and Ryan, who are praised for their calmness, friendliness, and willingness to help resolve issues quickly. The store provides a comfortable environment where customers can wait comfortably, and the staff's dedication makes the experience pleasant, even during busy times. Overall, this Spectrum location stands out for its helpful service, organized setting, and the ability to upgrade and manage services efficiently. It is highly recommended for those seeking reliable Internet, mobile, and TV services.
Great customer service. When you go in, there is a kiosk to use upon checking in for assistance. I had no appointment however the customer service was prompt in helping me and very efficient in handling my request.
July 2026
Made an appointment and came in 15 minutes early. Was helped right away. No issues returning equipment and closing my account.
June 2026
Martha has great customer service and does a great job 👏
