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10:30AM - 8PM
4253 First St, Pleasanton
Mobile Phones
“I thought I needed a charging port replacement. The guy suggested a cleaning first and I agreed. He was able to remove lint from the charging port and my phone is back in working condition in minutes.”
“Came in to do a cross upgrade for our phones, and we were approached by a staff member who handed us over to Marquis. Marquis was very helpful in streamlining the process and making sure that everything was in working order before we left. He was very engaging and courteous, which made the long process seem fairly painless. Would recommend asking for Marquis when you go in.”
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
“I recommend this location 100%- this location rebuilt itself from a bad reputation in the past. (Speaking from experience with bad reps they had employed at one point) the new gal there had integrity & is an amazing sales rep. Thank you!”
“Ken
I just want to thank you for your hospitality when I came by T-Mobile 3 weeks ago I
purchased a phone from a young lady named Shawanna and I appreciate her so much but thank you for showing me how to operate the phone. I really needed to know how to properly store my photos and send them out for professional use, and I did not know what I was doing. I know I had to get photos out and you took your time and taught me step by step-patiently how to probably operate my iPhone I want to thank you so much for being a gentleman. Thank you for your excellent customer service Patience is a virtue you took your time. I would’ve probably been a little frustrated, ..but you were not.
thank you so much for being a gentleman. Thank you for your excellent customer service and your hospitality. You and your team are a
A representation of Customer Service
Ken you are an awesome person and I pray that you are rewarded in your endeavors in life. Keep up the good work
Thank you.
Pammies”
“My wife bought a new iPhone . We came in to get all set up 20min before closing . They were really packed with people transferring their old phones to the new phones and Patrick assisted us . He was very kind and attentive even though he was very busy assisting a handful of other customers at the same time . He is personable and asks meaningful questions throughout the process. Thank you Patrick for your help !”
“I went to this store last week. Worked with Patrick. He was amazing and puts me at ease about my phone.
All the staff acted like family and even offered suggestions.
Best experience in a T- Mobile
Make sure you ask for Patrick.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“WOW! Needed a case for my older I-phone, and Amer “HOOKED ME UP”! If I need more help with my cell phone or computer…, this is a great guy to bring your technical problems! Thanks Amer!”