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“I went to the public storage in Pleasanton on Stanley Road to be pleasantly greeted by Michael. He was extremely helpful. Super informative and made the process simple. Public storage is lucky to have an employee like him!!!”
“The front office associate Roy was really helpful and nice and very detailed with all the specific information I needed to rent my storage plus. Five stars in my book.”
“This is the best uhaul store I've been to. Everything went quickly and smoothly both on checking in and returning equipment. This location is out of our way as we have several uhaul's that are much closer, but this is our new go to uhaul store!”
“Tristan the property manager was extremely helpful and knowledgeable on the services offered. He made our experience so enjoyable and easy. I would highly recommend this location due to their quality of service, competitive pricing and customer experience.”
8:00 AM - 7:00 PM
Magic Moving Co, Pleasanton
Self Storage
“MM&S packed up our 1700 sqft house into a 26' truck in just one day. And they moved us to our new home 40 miles away the next. Not one thing was broken or scratched. Absolutely an amazing service. Two excellent crews, excellent customer service, and fast. Removing the empty boxes and paper after the move was hard, but we hired someone to take it all away. The bottom line is that we would have spent more money and time if we did it ourselves.”
“It's a big facility. They have storage, packaging materials and everything you need for your moving needs. Fairly decent fleet of vehicles. The vehicle we got was already abused but well maintained. The check-in line at the open was long and they need more staff to handle that rush. On return my payment plan was changed to the one which saved me 10%, that was a pleasant surprise. I will be renting from them again.”
“Value -yes. Many sizes available. Extended hours Gate Access hours. Landscape and drive up areas are maintained. Site Manager is accessible and works COLLABORATIVELY with you, regarding your needs and concerns.”
7AM - 7PM
5555 Sunol Boulevard, Pleasanton
Self Storage
“Helpful and friendly staff, they went above and beyond when I found myself in a pinch. Well run and clean, this is exactly what you hope for in a place storing your stuff. Highly recommend this location!”
“Sad not to be a customer anymore but I will definitely come back here when I need to store again. Amazing customer service from Anita and John from when I first signed up, every time I called or walked in and had a question. Amazing location, clean landscaped grounds. Every time my husband and I would come to drop off or pick up we would walk the trail and take our kids to the Val Vista park right next door. Would recommend to anyone who is looking for an affordable, quiet, clean storage facility.”
“I just have to say that among personalities encountered in storage facilities this one was particularly friendly , knowledgeable and very helpful when choosing the right space for our needs. Very very thankful to Josh over in the Pleasanton location. I will go out of my way to come here again should the need arise.”
“I picked up a UHaul truck from this location recently. The owner gave us the keys to our truck and just told us to go outside and find the truck number that matched the number on our key. He didn't walk out to the truck with us. Turns out there was damage to the truck already and I ended up having to pay for it. I got the Uhaul home and loaded it up- I didn't sleep that night because I stayed up all night outside with the Uhaul to make sure nobody broke in or damaged it. When I took off, I paid for gas at the pump to make sure the truck was never left unattended. When I turned the truck in (at a different location) they said there was damage to the truck that wasn't there before. Even though it was already there, the other Uhaul had pictures to compare it that weren't up to date. Where that damage didn't show. So I was charged $290 additional to pay for this damage that was not my fault.Update on this review:Today somebody from Uhaul called and followed up on my review. They understood that I didn't cause the damage and refunded me the charges for the damage. That was pretty terrific! This leads me to believe it was truly an honest mistake and all is well that ends well.”
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“My family and I have had this unit for years and the staff there is always been very respectful and helpful to us . The facility it clean and kept up and we have been very happy and felt very safe with our things at the facility . Thanks Again”