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8:30AM - 6:30PM
1180 San Carlos Ave, San Carlos
Shipping Centers
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”
8:30AM - 6:30PM
50 Woodside Plz, Redwood City
Shipping Centers
“The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.”
8:30AM - 6:30PM
650 Fremont Ave Ste B, Los Altos
Shipping Centers
“Coming to this UPS store location is so convenient for me . Staff members are really friendly and helpful. Very knowledgeable with every service .
I do appreciate that . ?”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
“It’s hard to believe the negative reviews after we experienced amazing service today at this UPS store. We went in to have Visa Applications notarized. Jonathon was unbelievably professional, efficient, knowledgeable and very friendly. I wouldn’t hesitate to use this store.”
“I've gone to this location for years and have always been greeted warmly. Parking is easy. I mostly just drop off packaged returns from online orders that are ready to go. The location is convenient if you have to go to USPS as well.”
“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
“I had the best possible experience applying for a passport at this location, and renewing my son’s passport. I was helped by Steven who was very patient, diligent, professional and friendly to me and my son. Thank you Steven and USPS San Carlos!”
“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”
“The lady was very kind and read my mind what I needed. I safely mailed out my very important document with her help and saved my time to drive to usps and wait on the line for long.”
“Antonio here is an absolute legend. He went above and beyond throughout today helping me with printing some pamphlets, so much so I’ve brought it up in a couple conversations as the highlight of my day.”
“Could you please explain why there’s currently only one staff member assisting customers at the post office? The line has grown to about 15 people, and it’s been this way for quite some time. Are there any plans to return to having two staff members at the counter to help with the demand?”
“Staples is great for basic office needs - printer supplies, basic tech equipment. Also has other services like copying, photos, TSA, stamps. It is OK for basic paper but if you want colored legal paper or white legal envelopes order elsewhere online.”
“This Staples is efficient and reliable. Parking is convenient. Sales professionals are helpful and know their products. They will order what they do not have in stock. Much better than driving miles through traffic to a huge box store with understaffed employees.”
“This UPS access point at Michael’s makes it really easy to drop off packages. You just head to the register and after they scan it, they send/print a confirmation receipt. In total, it took about 1 minute.”
8:30AM - 6:30PM
325 Sharon Park Dr, Menlo Park
Shipping Centers
“Amazing and seamless experience in what was bound for failure. I had a very sensitive couple of packages to be sent to me, however it was delayed a day or two (by the shipper, not UPS) and I had to go out of town. So unless I arranged for something, my sensitive packages would be sitting outside my door for over a week.
I switched the package to a UPS store delivery for a fee, hoping they could hold the sensitive packages.
Unfortunately, UPS only holds them for a few of days before, sending it back to the shipper.
Anthony at the UPS store looked at my packages and arrange for them to be held for an extra five days. He had to go outside the system to do this, but in the end I was able to pick up the packages safe and sound.
Anthony even recognized my name during the pick up as he was the one who held the packages for me originally, and I got to thank him in person for delivering my sensitive packages, safe and sound. I should mention that he was a super friendly guy, not only to me, but to all the customers in front of me while I was waiting in line. He did small favors of them, helping them label and pack things, when he didn’t have to, and didn’t sweat the small stuff. A lot of shipping places don’t have this level of personalized service and are strict about the rules to the point that it negatively affects customer service.
I would recommend this UPS store and Anthony to anyone with sensitive packages, and will be using the store and requesting him for my packing and shipping needs.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“There is usually not much of a wait time. But you must bring your packages wrapped & ready to ship. Easy drop off. Parking lot can get busy. Public transit close by including Caltrain and buses.”
“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”
“I stopped in for passport-like photos shortly before close (international drivers license). Frank and team were quick, took a shot that worked, and I was in and out - easy! They were courteous and attentive to the several customers in the shop. Where they went the extra mile: helping me get digital photos for a family member printed. Two digital sets were sent to them, neither perfect (shadows etc). Frank edited and was able to produce a print that was noticeably better than what we sent. No up charge, just solid service. Everyone who works there is pleasant and helpful. Thank you, Frank and team! Highly recommend!”
4 - 7PM 11AM - 3PM
1748 El Camino Real, Redwood City
Shipping Centers
“The UPS access point location is inside of the EB Party Rental store. They accept drop offs of packages that are already packed and labeled. No QR codes accepted.”
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“The patience and thoroughness that the UPS representative Ramirez showed in dealing with a complicated situation and awkward client was amazing. It could have been terrible theater but instead the UPS employee rose to the occasion and solved all dilemmas. Bravo!”