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“I had a fantastic experience with Stephany and Ellie. They were incredibly helpful throughout the entire process of upgrading my phone. Not only did they guide me through the various options and features, but they also took the time to understand my needs and preferences. Their expertise and patience made the upgrade smooth and stress-free. Additionally, they went above and beyond by finding ways to help me save money on my bill. Their dedication to providing excellent customer service was truly impressive, and I left feeling very satisfied with the outcome. 10/10 would recommend.”
“outstanding service! Mr. J. Garcia was very respectful proficient and knowledgeable and removed the Satillite dish on our roof in no time. He also informed of his findings that the company who replaced our roof did not re attach the dish so it had been just free standing all these many years. His Honesty is much appreciated. I Highly Reccomend using Ameritech.”
“We've been using their services now for 9 years. Quick and easy to work with, fast support response times and quality products and services. Highly recommend!”
“Skyriver IT is the best! They always pick up the phone right away, and they do not give up until the issue is resolved. They are always able to resolve whatever tech issue I am experiencing, and the members of the support team are very kind.”
“The best T-Mobile store I’ve ever been to & I’ve been to a ton over the years. I attribute it because of the staff that works here. The manager is doing a great job and it shows through the people he employs. They are all friendly, enjoy what they do, and are all about customer service and satisfaction.
Mr James Malone helped my wife and I to get new phones, setting up service for 3 lines, and transfer all our data over to the new phones.
James knows his stuff, and because of this, the switch went flawlessly. He valued our time, showed the utmost professionalism, and made sure we were satisfied every step of the way. He is a pleasure to do business with and made the entire process easy and fun. He is extremely knowledgeable and it shows.
Go here if you want a great experience, too-notch service, low stress. You won’t be disappointed.
Thank you to everyone that works there. You guys are at the top of your game.”
“I had my doubts on wireless internet for a small location, but Wave.band was easy enough to try out. They delivered on everything they said they would. Not only did they deliver, but the technical staff that worked on site was much better than I have experienced with other providers. They were able to help us get our equipment up and running (we are remote to the location) quickly and clearly understood everything that was going on. They have never made me doubt my decision to try them.”
“I’m happy, happy, happy! Spectrum is dependable and their customer service is excellent. They aren’t perfect, but they work to make things right.
I’ll take it any day over my previous experience with Verizon’s degradation in service, price gouging, lying customer service reps. And, every time I called Verizon with a technical issue, their solution was for me to pay more. We were very hesitant to leave Verizon because they have excellent coverage. However, my interactions with their customer service made me question whether I was on the TV show “Punked” with Ashton Kutcher.
Spectrum still values people and relationships with their customers. I’ve been very happy with my wi-fi service over the past 7+ years, so I just switched over my cellular service to Spectrum since they use Verizon’s network. Spectrum’s pricing is 37% of Verizon’s with 100% better customer service. So far, I’m ecstatic about the switch (2 phone lines at an introductory rate of $50 a month. 50 gigs of 5G speeds (it will slow after reaching 50 gigs). That price also includes 10 gigs of personal hot spot @ 5G speeds as well. After a year the price goes up to $69; they promise to never raise rates (TBD). Even with the increase, it’s still 51% of my prior Verizon bill.
I’m extremely happy to have found the Spectrum solution!”
“Neil Armstrong excellent customer service this guy man cheered me up. I went. I came in with an irritated, hungry, kind of attitude and I walked out with no phone, but very very satisfied because he just made me feel that tomorrow. I’ll get my phone five stars for that man and his charisma.”
“We have been with Cox for over 40+ but had to cancel wifi and phone service due a move. They couldn’t access our account over the phone without the passcode to cancel. We had to bring our equipment into a physical store with our ID to cancel.
The Santee location is in a plaza with plenty of parking. The store itself is spacious and bright. When you walk in, you’re greeted and to sign in on the tablet. We were number 2 on the list.
Everything was fast. A receipt was printed to show proof of equipment return.”
“I had a young man by the name of Javier help me earlier. He explained possibles prices, tips for phones I may like, he even tried to call other stores for me so I wouldn't be driving all over the place. He was genuine and did what he could to help me figure out what phones I wanted.”
“My husband Michael and I have been loyal Verizon customers for 15 years, but after dealing with recurring poor customer service and constant technical issues, we were seriously considering leaving. We've spent countless hours on the phone with customer service, but nothing ever seemed to improve. That all changed when we visited the Clairemont Verizon location off Genesee.
From the moment we walked in, Val completely turned our experience around. With over 10 years of experience with Verizon, her expertise and professionalism were immediately evident. She was not only knowledgeable but also incredibly friendly and made us feel truly valued as customers. Val seamlessly addressed all of our concerns, resolved our issues, and even went above and beyond by ensuring technical support followed up with us the next day.
Thanks to Val’s exceptional service, we decided to stay with Verizon, upgrade our phones and plans, and feel confident that we now have someone who genuinely cares about our satisfaction. This was hands down the best Verizon experience we’ve had in years, and we can’t thank Val enough for making us feel heard and taken care of.
Thank you Val! Overall a great location and staff! I know the stellar service we received will continue with the rest of the staff as Val sets a new standard for customer care.”
Open 24 hours
350 Cypress Ln, El Cajon
Internet Service Providers
“Tyler came by and fixed my Internet service. He is an all star. Replaced a splitter in the attic, fixed wiring that has been chewed on by our fur babies. Professional fast courteous and offered recommendations to improve out service. Highly recommend.”
“Maribel was extremely helpful and pleasant definitely seems like she takes pride in her work there if anybody is looking for a phone gp in and ask for her. She was extremely helpful”
“Sky Valley has been my go-to internet provider for years, and I couldn’t be happier with their service. Living in the Four Corners area means limited options, and since I work from home, having fast and reliable internet is absolutely essential. Sky Valley consistently delivers on both fronts. Their team is incredibly responsive and attentive to any requests, and it’s great to support a local company that truly cares about its customers. I highly recommend Sky Valley to anyone seeking dependable internet at a great value.”
“The person who assisted me was extremely helpful is setting things up for me to assist my aging mothers account! Greatly appreciated. So much more helpful that the main line call in.”
“We had excellent service at Santee Verizon. Ramses helped us get our phones working after I had spent over 16 hours in 3 days on the phone with tech support. Ramses is knowledgeable and easy to deal with. He was a hero for us!!!”
“I came in today to figure out why my iphone would not make noise when it rang and Johnny was right there to solve the problem. And everytime I come into the store, I always get the help that I need. Thanks for the quick fix Johnny, much appreciated.”
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“Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice, Bill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system.
Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly.
If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.”