This Verizon store in San Diego offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit in person or choose to order online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup through lockers. The store is known for its helpful staff and good customer service, making it easy to get assistance with device issues, account updates, and data transfers. Many reviews highlight the friendly and patient employees who go out of their way to help. For example, staff members like Johnny and John Hutton are praised for their quick solutions and thorough support, especially during complex processes like data transfer and troubleshooting. Customers appreciate the helpfulness of associates and managers, who are described as kind, knowledgeable, and thorough, providing a positive shopping experience. However, not all experiences are perfect. Some customers report rude or unhelpful behavior from a specific manager, especially regarding phone pick-ups, which has led to dissatisfaction. Despite this, the majority of reviews reflect positive experiences and reliable service. Overall, the store is considered a convenient location for purchasing devices, resolving issues, and managing accounts, with friendly staff committed to good customer service.
Outstanding! Shawn and Dillon were the best. Ultimate technical professionals. Swapped out my phone, processed everything. Awesome deals. Highly recommend this store.
May 2026
Nicholas provided an amazing costumer service. He was patient, very through and gave us the best deal. We felt he treated us like family. We are giving him 10 out of 5 stars. Thank you!!!
May 2026
Nick was very helpful!! he took the time necessary to help me understand the new phone!!
