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8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Shipping Centers
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Shipping Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“Today was my first visit to AIM Mail Center in Ocean Ranch. The two people I interacted with were helpful and cheerful. My transaction was handled quickly and efficiently ... they even taped by box closed! I'll be back!”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
“I just received a shipment of furniture from my mother's estate in San Juan Capistrano, which was picked up and packed by Navis, consisting of two pictures, a desk, a side chair, two end tables and one unique dolphin-themed side table with a separate glass top. Shipping was handled by another company, and delivery to my home in Medford, MA by yet another company.Every single item arrived in perfect condition! The packing job was a wonder to gaze upon - I am without words to describe how beautifully, how carefully, how wonderfully wrapped and securely braced each item was in its own box. I was truly awestruck. What skill!My parents were moved every year or two by the United States Marine Corps, for 25 years. I cannot tell you how many of their lovely things (and as kids, our very favorite toys!) were damaged or lost by busy harried movers, stuck on trucks moving other families, dropped off to other families as part of the consolidated freight services then used. Every move meant more loss. If only we had had access to your services!!!Thank you. I looked at that desk in my home and saw my mother as a very young mother, writing notes to her mother or letters to other friends scattered across the country. For 70 years, that desk managed to travel from coast to coast several times, finally resting here, its final cross country trip, but this time, sheltered in its own box. I will love it and never move it again!Thank you - I know you do this every day and have for a very long time, but this meant everything to me.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“I had such a fantastic experience at this post office thanks to a truly outstanding young man named Mohammed. From the moment I walked in, he greeted me with genuine kindness and professionalism. He went above and beyond to help me ship out my package, making the whole process easy and stress-free.
Mohammed was patient, knowledgeable, and incredibly courteous. He took the time to double-check everything, ensured my package was secure, and even offered helpful advice to make sure it arrived on time. It’s rare to come across someone who takes such pride in their work and genuinely cares about helping others.
This level of service is something you don’t see every day, and it absolutely made my day better. The post office is lucky to have him—thank you, Mohammed, for your kindness and excellent service!”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Shipping Centers
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”
“After getting quotes for a newsletter printing job from big box stores, I decided to email AIM Mail to see their pricing. Not only did they beat all the big box stores in pricing, they were super helpful recommending the combination of best but most affordable paper choice for my project, helped me weigh my final newsletter and get postage all at their store!”
“Recently visited in April 2024 and staff was so helpful with notary and shipping requests. I rarely deal with mail services but AIM RSM explained everything and were very friendly. Will go back.”
“JB is excellent and professional worker! The large print he created was for a record release and birthday party. Continue to do a good job and keep him on your staff.”
“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”
“I called in for a quote and **** responded quickly. He explained my options and what to expect. After speaking with several companies, I chose Auto transporters online because of the reasonable price and more importantly, he was the most professional and knowledgeable. Our car was delivered in perfect condition and within the timeframe we needed. I cant say enough great things about our experience from start to finish and I highly recommend this company.”
“Michael at postal annex had great customer service went out of his way to help me on a tracking issue when you didn't even have to I appreciate it all of his help and great customer service you guys should come for all your USPS FedEx needs here”
9:00 AM - 5:00 PM
23101 Moulton Pkwy, Laguna Hills
Shipping Centers
“The young man who assisted at the counter was polite and courteous. He was also efficient with processing the transaction. Would highly recommend this location for your shipping needs and any Amazon returns.”
9AM - 1PM 2 - 4PM
30595 Trabuco Canyon Rd, Trabuco Canyon
Shipping Centers
“Kathy is the best! Not only is she courteous and professional she's always greeting me with a smile. I'd like to think the United States Post office for having such a phenomenal employee such as Kathy.”
“The staff was very friendly and helpful with my PC and phone repair. My phone was literally connected to my laptop via email. I didn’t know I had so the technician remove that email and remove the viruses that was linking my PC on my phone. Didnt charge me for the extra work. Very nice people.”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Shipping Centers
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
8:30AM - 6:30PM
1310 Westloop Pl Suite A, Manhattan
Shipping Centers
“Incredibly nice and helpful. I needed help bringing a large + heavy package from my car inside and they didn’t hesitate to help. They also secured the package/wrapped it for me! Really great work!”
“Excellent customer service experience. Vince was quick, kind, professional and amazing in multi tasking! Very little wait time even though few clients ahead of me. Thank you ?”
“I can't say enough great things about AIM Mail Center! I've been using their mailbox and shipping services for months, and they’ve exceeded my expectations many times. The mailbox rental is super convenient, and I love that I can receive packages from FedEx, UPS, DHL and USPS. Their staff is incredibly friendly, professional, and always go the extra mile to help me with my shipping needs. Whether I'm sending something across town or overseas, they make the process smooth and hassle-free. Plus, their packaging services ensure that everything I send arrives in perfect condition. Highly recommend AIM Mail Center for anyone needing reliable mailbox and shipping services!”
“I had to send a valuable item via overnight mail and the staff there were so caring and thoughtful, patiently guided me through all the options. Highly recommend this location!”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“Love the selection of gifts for all occasions and the cards are beautiful and higher quality than you would find anywhere else. Have used them for shipping large boxes and as a notary. So convenient and always friendly and nice to be greeted every time.”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“TSA was super quick and easy I was a walk-in and was taken care of immediately. It was a little hard to find but I walked into the AIM mail center to ask for directions and what do you know, the tsa enrollment center is in there. If you’re going to get your tsa, it’s next to the subway near the staterbros and home depot.”
8:30AM - 6:30PM
8583 Irvine Center Dr, Irvine
Shipping Centers
“This UPS Store location is the best! The owner and staff are always so nice, helpful, and fast. The store is clean and organized. I also love that they always have little touches like flowers or seasonal décor; it makes the place feel so welcoming.”
“I'm writing this review solely because the team at this staples is UNBELIEVABLY helpful. I was in a huge pickle and needed menus printed last minute. This team put all the stops out and really helped me out just in time. They were kind, caring, and swift. I can't thank this team enough for their hard work and commitment to customer service. I believe Sharon was the one helping me with the printing. Special shout out to her and to Robert! Thank you thank you thank you!!!”
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“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”