Specialty Towing is a reliable and affordable towing company located in Redwood City, California, specializing in a wide range of roadside assistance services. Customers appreciate their quick response time, with many highlighting the friendly and professional demeanor of their staff. The company offers various services, including heavy-duty towing, flatbed towing, motorcycle towing, and car accident towing, as well as roadside assistance like jump starts and tire replacements. Reviewers commend Specialty Towing for their excellent customer service, with staff members like Luis and Giovanni receiving specific praise for their helpfulness and integrity. Customers have reported positive experiences, noting that the pricing is reasonable and fair, especially in stressful situations like breakdowns or accidents. The company operates a 24/7 assistance line for added peace of mind. While some customers have faced challenges, such as unexpected towing fees, they still acknowledge the professionalism and law-abiding nature of Specialty Towing. Overall, Specialty Towing is highly recommended for anyone in need of towing services, as they prioritize customer satisfaction and provide quality assistance when it matters most.
Right or wrong no one likes there car being towed I didn't trust me I was hot. Pesy took the fuel out of the fire. His customer service and humor brought things back to normal. I hope you never have to meet him but he made a really bad situation pleasant
February 2024
Right or wrong no one likes there car being towed I didn't trust me I was hot. Pesy took the fuel out of the fire. His customer service and humor brought things back to normal. I hope you never have to meet him but he made a really bad situation pleasant
July 2023
These guys are great. Immediately picked up my call, says he'll call me back in an hour with a time. Calls me 15 min later, said his guy was nearby, 15-20 min away. Guy shows up, gets my car on the truck, delivered to the shop less than 30 min later, and all for a shockingly reasonable price. Definitely will use them again.
