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“I was born in San Francisco and have lived here a number of times. I always saw those cars but they seemed too tourist oriented. Coming back for a visit after 10 years and renting a GoCar to see the city was a lot of fun. My wife just laughed most of the time.
I recommend it as an option, if you have 3 hours to just hangout together and want a quick tour of the city.”
“Local Oakland guys offering totally reasonable prices, fast responsive service, clean reliable cars. What more do you want? A silly logo of a dinosaur with wheels? They’ve got that too”
“Smooth check out, car in great condition, smooth return, and the possibility to return the car in other state. National was the only rental car agency offering that in July: rent in the Bay Area, return in Arizona. Thanks for that!”
8AM - 3PM
1365 Columbus Ave, San Francisco
Car Rental
“From the managment to the staff. Completely made my renting a car expierience a breeze.
Had another great expierience at this location today. In and out. Totally accomadating”
“I wanted to take a moment to recognize Marie.
I originally came to Enterprise because my insurance company partnered with them, but I stayed because of the exceptional customer service Marie provided from beginning to end.
From my very first visit, Marie stood out. The office was busy, and it often seemed like she was handling multiple responsibilities at once, yet she never made anyone feel overlooked. In a time when many businesses don’t even acknowledge customers when they walk in, Marie always greeted people, let them know she would be with them shortly, and made everyone feel seen and valued.
What impressed me most was that when it was your turn, you had her full attention. She never rushed through the process, even when there were people waiting. She took the time to answer questions, explain details, and make sure customers understood everything. That level of patience and professionalism is rare.
My rental ended up being extended several times, and throughout the entire process Marie was proactive, thorough, and communicative. She kept me informed, followed up when needed, and handled every interaction with the same positive attitude she showed on day one.
There was even a miscommunication regarding the return location of the vehicle. Instead of frustration or blame, Marie simply called, explained the situation, reassured us that everything would be handled, and worked to resolve the issue. She then reviewed my final charges and genuinely asked about my experience.
Whether Marie is the manager or not, she demonstrates the kind of leadership, professionalism, and customer service that businesses should strive for. If she isn’t already in a leadership role, she certainly deserves one.
Thank you, Marie, for making what could have been a stressful situation easy and pleasant. Your hard work and dedication do not go unnoticed.I think this version highlights exactly what made her stand out: not just that she was helpful, but that she consistently treated people with patience, professionalism, and respect even when the office was busy.”
“I had a great experience with Enterprise! JT and Celly were both incredibly helpful, friendly, and professional. They made the process quick and easy, and I really appreciated how efficiently they took care of everything. Excellent customer service from start to finish — thank you, JT and Celly!”
“Awesome and excellent experience with the Doherty team. Special shoutout to Ray, Albert, and Peter with the help and service! From check-in to return, the experience was effortless and kind and the cost came out less than what we estimated. This is will be my go-to for rentals. Thank you guys again!”
“Rented a car on the 26th of May and returned on the 27th May, everything went nice and smooth. Just want to give a huge shout out to the handsome Korean man who helped with checking out the car. He was extremely helpful and nice. Even guided us how to pay the toll online. Would definitely recommend this branch.”
“Gabby was fantastic and helpful! She helped make my last-minute accommodation happen. She went above and beyond to insured I got great service. It was my first time with enterprise and Gabby made sure that I will definitely come back againEven if you’re having a bad day, I’m sure Gabby will flip that for you. Make sure you ask for her!”
7:30AM - 5PM
350 Beach St, San Francisco
Car Rental
“After reading the mixed reviews, I was skeptical about renting a car here. From the moment I walked in, Deanna at the front desk stood out with her warm and welcoming attitude. She was not only friendly but also incredibly helpful, answering all my questions with patience and professionalism. The whole rental process was smooth and uncomplicated. I am very happy I gave this place a chance.”
“Hello, I need to rent a car for one day, picking it up in the morning and returning it by midnight on the same day. Is it definitely possible to return the vehicle when the office is closed? Is there an extra fee for this?”
“Although the last couple reviews here weren’t so positive, I had a great experience. Booked a car online the week before. Was in and out in 15 minutes. The guy walked us through the car and pointed out some bumps and dings. There car itself is clean and runs well.”
“I had an outstanding experience with an agent at Avis Car Rental! From start to finish, the service was professional, friendly, and efficient. The agent went above and beyond to make sure everything was smooth and stress-free, answering all my questions and making the rental process quick and easy. Also super convenient because it’s located down the street from my office.
It’s rare to find this level of customer care these days, and it truly made a difference in my trip. I’ll definitely be choosing this Avis facility again because of this experience. Highly recommend!”
12AM - 11:30PM
815 Alice St, Oakland
Car Rental
“We had a great time. Our driver was helpful, flexible, kind, and didn't rush us on or off the bus. We always knew how much time we had left and where he was if we wanted to change location. It was a great experience.”
“I’ve had my best car rental experience with Budget. They gave me a new car (2025), Genesis G70, smooth, modern, comfortable, elegant, and most importantly reliable.
Dealing with the agent was very quick, smooth, and easy. Took me less than 5 minutes to take the car and to return it. Even less.
Very recommended!”
“I booked to pick up by 5pm but my flight came in early. I came at 2:30pm to see if I can pick up early. She said she doesn’t have the car I booked available yet (understandable) but she was able to accommodate with an alternative car. She was very friendly. Pick up and drop off was a breeze. Car was clean.”
“I've rented cargo vans here quite often and they are always clean and reliable. Easy drop off after hours with key drop box. Staff is friendly and quick. There are places that are closer to me but this place is worth the extra drive.”
“I frequently rent cars from this location as it is within a 20 minute walk from my home. The agents are friendly, efficient and share valuable information regarding your rental and their operations. Also, the cars are always clean.”
“I originally had a very negative experience due to unexpected charges that appeared on my rental agreement. However, after contacting customer support, the charges were refunded.”
7:30AM - 5PM
600 Gilman St, Berkeley
Car Rental
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
“We feel so lucky to have rented from Enterprise Co. They are responsive, ethical, and good people. Fabulous landlords! We've been here for a few years and had NONE of the problems I previously had with big companies that could care less. If you can, rent from them first!”
“Rob is AMAZING!!! I have been renting cars here for a while now and every time, he makes the experience so easy.
They always make sure that I have a car for all my adventures and it's very much appreciated.
Normally traveling is so stressful but I feel so at ease renting at this location.
Top tier service. 11/10 would recommend!!! Love this Avis location (:”
“I have rented from this location hundreds of times and it’s one of the best in the system. Exceptional staff. Spacious, easy to use garage. Consistent 2-3 car class upgrades (needs status). Clean cars. Never had troubles with gas or prior damage disputes. This location is better than owning a car :)”
8AM - 5PM
3550 San Pablo Dam Rd, El Sobrante
Car Rental
“Alex helped checked me out when I came to return my rental and Logan was the one that helped when I got the rental but both did an exceptional job at thoroughly explaining details and being super transparent about everything which was a very smooth and quick process. I appreciate their support in making my 1st time rental experience an awesome one!💝🙏”
“The staffs were accommodating and fast. MARLON WAS AWESOME! GUIDE US THROUGH THE PROCESS AND HELP US CHOOSE THE CAR. Unlike the nearby car rental (ENTERPRISE), we were able to rent a car within 20 minutes without any inconveniences (like asking for a paystub, lease, and W2 that the ENTERPRISE auto rental was doing).”
8AM - 5PM
1001 Broadway, Oakland
Car Rental
“Staff is cool as long as you're cool. Ros and the Indian guy held it down with a line out the door. Been coming here for years and they've been A1 even if things aren't what it's suppose to be.”
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“The team at this location are the most professional and helpful as they will go above and beyond to ensure your experience is top notch. Thank you as always James, Jacob, Amber and the entire Enterprise Richmond team!”