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“The acknowledgement of your presence when you walk in is the best. Everyone is always willing to help you. I've been with Wescom for 37 yrs. I will always come to Wescom for my banking, they are family.”
“I went into this Credit Union called Altura, and I was greeted with a hug and a smile. I was feeling mighty low today, and Miss Dianna Burnett made my day with all positive talks and to uplift me. By the time I left the bank I was again smiling and feeling like the whole world had been lifted off my shoulders. Then I met the bank branch manager Mrs. Ronda Redmon, she came and smiled and gave me a hug too.. what an awesome place to bank where love smiles and compassion lay waiting to make your day. Thank you so much for your generous support ❤️”
“Chelsea Bornt is the reason I will continue coming back to this branch!! She has amazing customer service and is pleasure to speak with, she’s very professional, polite and punctual. You can tell she actually enjoys her job! People like Chelsea make a difference in not only the branch but in the days of the customers they service. I hope she gets the recognition she deserves!”
“I had to re open my account after it was closed for being over-drafted for a while. I went in and sat down with Alexandra who was quite lovely, and she was able to re open my account and get me settled with all of my banking needs.”
“Melanie was an amazing assist to our needs! She was quick and so helpful making our trip to the bank so easy! Went out of her way to made she we got exactly what we needed! Thanks all the help Melanie ☺️”
“I took my friend from a different state here. They had to deposit a check even though they use a different credit union company. It work. Very fast and convenient.”
“Visited Altura for the first time since opening my account. Had a pleasant experience with Wanda, the bank teller who assisted me. She was incredibly friendly, kind, and helpful. I would recommend banking with them.”
“I went to Navy Federal in Riverside yesterday for the first time, to become members and open a new account with my daughter. Leana took care of everything, was so pleasant and helpful. Wish I'd know about Navy Federal years ago!”
“Yesterday, two incredible things happened; I got off work early that happens once in a blue moon and I had the pleasure of working with Deyra, an exceptional five-star employee! I walked in at the last minute to refinance my auto loan, and the experience couldn’t have been smoother. I was pre-approved, and Deyra made the entire process effortless. She guided me through every step, clearly explaining the required documentation, the rates, and the terms with remarkable professionalism and patience. Despite my many questions, she remained attentive and ensured I felt comfortable and secured with decision.
The outcome was fantastic, and I’m thrilled with the results. Thank you, Deyra, for an outstanding experience!”
“Fabulous branch to do business with. Our banker was Rosemery and her professional & kind service was "over the top." The branch manager also spent time with us and he was terrific! Great Branch!! 5 stars!”
“I've never had a bad experience, it's all been really great! I just wish they would extend their hours to 5:30pm or 6pm. It would make it so much easier since I get off at 5pm.”
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“Dianna Burnett did amazing setting us up. Very welcoming and sweet. Took her time to make sure everything was done correctly while also making sure I made my interview on time. Appreciate everything she did for us today. Thank you again(:”