Otwell's Auto Care has been serving Riverside for 42 years, providing complete auto repairs with a commitment to integrity and professionalism. Customers highly recommend this mechanic shop for its honest and direct service. Many have shared positive experiences, highlighting the compassionate and kind staff who go above and beyond to help. For instance, one customer was assisted after hours when they faced an urgent issue with their vehicle and received quick repairs at no charge. The team, particularly Jim and Robert, is known for their reliability and expertise, quickly solving problems like check engine lights and cooling fan failures. Although the shop can be busy, customers appreciate the straightforward communication and the assurance that their vehicles are in trustworthy hands. Otwell's Auto Care is a go-to choice for anyone needing dependable auto service in the area.
Went in for clunking noise while braking. Robert took a test drive right away because it could be a safety issue. Found out it was a simple metal clamp holding the brake pads on the caliper. It took a little over an hour. Very happy with their mechanic of 20+ years
September 2025
I continue to have my cars serviced by Jim and his staff. I have an older car that I purchased new. I take it in for regular oil change, alignment, and trust the information I get when I'm told I need more work. I did need and received the suggested work and as always appreciated the excellent service and completed work.
February 2025
These guys do great work. Robert was super helpful and knowledgeable and didn’t hesitate to answer any questions I had. They keep me feeling confident in my car!
