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“Went to a different Xfinity store to help my son set up a new internet account. Line was out the door. THIS store had plenty of service associates available; we were in, got everything done, and out again in 15 minutes! Best service I have ever received at an Xfinity store! Renewed my faith in them (at least somewhat). Will be doing all my future Xfinity business at this store.”
“Shout-out to Victor, who helped me today. Dude was efficient, professional and most of all, EXTREMELY helpful. Figured out my problem within literal seconds and saved my day. He’s the man!”
“I came into the Verizon store to transfer my current carrier to Verizon. Your customer service representative, Avan, was amazing. He was kind, courteous, helpful, and knowledgeable. He is an asset to your organization..”
“I've been in a few times in the last few weeks helping g a friend who has had a few issues with his phone. He's not tech savvy and the staff have been incredibly gracious and helpful. They resolved the issues quickly and. A special thanks to Alfredo.”
“This review is only for EDGAR. Thank you!! We had came in and purchased a phone after switching from T-Mobile and the person we bought originally quoted us incorrect numbers and charged us double what he said it would be and didn’t apply the promotional credits for the new phone… came in the next day spoke with Edgar about the situation and he made it right. Very professional and easy to talk to. Thank you for fixing things, appreciate you.”
“Rafa at the Verizon store on fourth Street was a huge help. He was able to help me when I was having the over and over again. Extremely helpful and professional man, if it was up to me employee of the year award goes to him! He gave 10/10 service. Overall I’m very satisfied with his service.”
“I went in and purchased a new phone with Porter. as my representative, who was wonderful and excellent. The store is spacious, well air conditioned with abundant free parking on the east side of Santa Rosa. As a longtime verizon customer, this is the only place to go.”
11:00 AM - 7:00 PM
301 S McDowell Blvd Suite D, Petaluma
Internet Service Providers
“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”
“My family and I had a very satisfactory experience with the customer service at this location. Joaquin. G, was very patient and polite in answering all my questions and helped me get a new phone in no time. The young lady who was also present on 8/31/22 (please forgive me I'm not the best at remembering names) was very kind and sweet with my daughter. If we ever need another phone we know exactly where we are going. Thanks again you two, you both deserve a raise.”
“Chris helped me and was extremely polite and courteous. I could have used my insurance to replace my phone, but Chris helped get me into a new phone and made the process very easy while giving me good advice on various protective cases.
Thanks Chris!”
“This is my second time coming here with the first to buy my S24 eight months ago. This time I came to have my screen protector replaced as when you buy one from Tmobile and have insurance, you can get it replaced without additional fees. Steph helped me and he was quick and friendly. I'm glad I stopped by! Thank you, T-mobile.”
“I just wanted to give a special thanks to the Xfinity team at this location. The customer service I received truly went above and beyond my expectations.
I came in about 15 minutes before closing and was still greeted with kindness, patience, and genuine attentiveness to my needs. Paul, one of the management supervisors, really stood out to me. His care for both his customers and employees truly shows, and it made my experience even better.
I also want to give a very special thanks to Andrew for providing 10/10 service. Not only was he able to come up with a solution to my concern, but he also helped me get my services set up the same day while finding me some great savings.
I truly appreciate the entire team for making what could have been a stressful experience such a positive one. Thank you, Paul, Andrew, and the entire Xfinity team for your outstanding customer service!
PS: Andrew has definitely earned his strip to receive one of those fancy Xfinity water flasks. Thank you, guys, again keep up the great work!”
“⭐⭐⭐⭐⭐
I can't say enough great things about Vista Broadband! From start to finish, their customer service and sales team exceeded my expectations. The entire process was seamless, and they went above and beyond to ensure that I had the best possible experience.
Their sales team was incredibly knowledgeable and took the time to understand my specific needs. They provided tailored solutions that perfectly matched what I was looking for, and their transparency throughout the process was refreshing.
When it came to customer service, Vista Broadband truly shined. Every interaction I had was met with professionalism, kindness, and a genuine desire to help. Any questions I had were answered promptly, and they made sure I was fully satisfied with their service.
If you're looking for top-notch internet solutions backed by a team that genuinely cares about their customers, Vista Broadband is the way to go. Highly recommend!”
“After one of the big storms this winter, I started experiencing trouble with our wifi connection. After calling to report the problem, Lesli called me back the next day and scheduled a technician to come out and have a look. Alex came within a few days and diagnosed the problem! He explained what had caused the issue and what he did to fix it, and encouraged me to reach out again in the future if it were to happen again. The wifi is back up and running better than ever, just in time for finals! Thank you Alex and Lesli!”
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“When I walked in, Matthew immediately greeted me with all his attention. He said he was in training, he was AMAZING at helping me transfer all my data with zero problems. He was kind, thoughtful and very professional. 10/10 customer service for Matthew. I will be returning 🤗.”