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“Remarkable service. The team is exceptional and I give them a strong recommendation as a long time customer. One of the tech support Alan was exceptionally helpful today..so much so I felt a need to write this review.”
“WOW! We feel so fortunate that Lauren was working yesterday when we came in to upgrade one of our phones. Not only was she just genuinely friendly but she was very knowledgeable and knew her way around both the products and application needed to upgrade. She offered suggestions and pointed out the pros and cons of different phones and without her, our original thought of switching to an Iphone would have been disastrous for us. Kudos to Lauren! I hope TMobile recongnizes what a gem they have in her.”
“I can not speak more highly of the crew here!
WOW! Such competence!
Allen really went the extra mile for me as we switched the phone and looked for ways to transfer data from the other phone.
He almost skipped his break as he trouble shooted every possible solution.
I said that he should be a manager with such depth of knowledge.
Then today I went back and Rae helped me even further with importing into my computer.
Honestly, I wanted to give them both a large TIP because they were so helpful——all the way through!
This place is very chill. The people are supportive & helpful & hopefully well compensated for their genuine kindness.”
“Great experience at this Verizon! Deep, Christian and new hire Wesley were so friendly and helpful. They upgraded me and my sisters phones and gave us great new plans for close to nothing. Would go back just to hang. - Chloe and Brianna ily”
“This was the smoothest most cheerful interaction I've had with a cable company. The blonde male employee with a ponytail looked very happy to be doing his job. I was able to get the networking equipment in under 10 minutes.”
“Danny was especially indescribably great, ON our side until long after we first left the store. He was the best cheering squad and magic maker I could even imagine ! !!”
“⭐⭐⭐⭐⭐
Eddie was amazing!
I had a great experience getting help with porting my number, and I want to give a special shoutout to Eddie for making the process smooth and stress-free. He was patient, knowledgeable, and walked me through each step until everything was complete. Customer service like this is rare, and I truly appreciate his professionalism and positive attitude. Thanks again, Eddie and Amazon!”
“They were very courteous about providing service concerning my new cellular internet for my apartment. Basically provided a workspace where I can call the corporate office to take care of the business.”
“Outstanding Service from Steven and Allen at Stonestown Xfinity!
We visited the Stonestown Xfinity store on a Friday afternoon to ask about international phone service, and we were lucky to be greeted by Steven—an absolute gem! He was cheerful, knowledgeable, and incredibly helpful, answering all our questions with patience and clarity.
While reviewing our current plan, Steven discovered we were eligible for a credit that allowed us to add an Apple Watch and upgrade our plan—without increasing our monthly payment. What a pleasant surprise! We chose the model and color, and began pairing it with our existing iPhone 11. Since our phone wasn’t updated, the process took quite a while, but Steven remained calm, professional, and supportive throughout. He never made us feel awkward about our older device—instead, he guided us through every step, including troubleshooting, restarting, and syncing.
Allen, the store manager, also jumped in to assist with the pairing and upgrade process. Allen provided the new iPhone information to us with the detailed payment plan. Both Steven and Allen worked seamlessly together with other associates, staying past closing time to make sure every detail was handled. We were the last customers to leave the store. It was already dark outside, but we left feeling so uplifted—not just because we had new phones and watches, but because we received truly exceptional service.
During our visit, we saw other returning customers drop by just to say thank you to Steven - proof that this team builds real relationships under Allen’s leadership.
Steven and Allen genuinely listen, learn, and care about each customer’s needs. Their dedication, kindness, and professionalism made our day. Highly recommend this store for all your phone upgrades, questions, and tech needs. Thank you both for a wonderful experience!”
“We have been tenants at the Bayshore Business Center for the past 6 months and really love it here. The management is super responsive and friendly (especially Nico!). We'd highly recommend it for other businesses looking for office space.”
“I came in just to buy a charger and ended up getting pitched on tablets, watches, and even a tracker! Even the manager joined in on the pitch. While I declined all the extras, I appreciated that the team stayed polite, friendly, and respectful throughout. Thanks for taking care of me!”
“1 star for Xfinity, 5 stars for the helpful staff at this location. Was getting double charged for internet and phone representatives and online services were completely unhelpful. Went in person and my issue was resolved in minutes”
Open 24 hours
267 8th St, San Francisco
Internet Service Providers
“Awesome provider. So happy to finally ditch Xfinity! I used to have ATT and I missed having symmetrical bandwidth. Installers were great. Gigabit DL is accurate, Upload is a little slower but it's a fantastic improvement (~600Mb/s). Only downside is no IPv6 support (in my area at least).”
“Jaime is a fantastic asset to your organization and wonderful representative of your Brand!!! I visited the SF Mission store 4 times over the course of the past week as I navigated the transition from a competitor (Sorry Snoop ?) and Jaime assisted me personally during three of those visits. The First to help me decide which device I preferred, the Second to pickup the devices chosen (for me and my son) and the Fourth to resolve a tech issue.
As a side note, my Third visit to the store was lackluster with the Store Greeter sending me away immediately, basically saying 'the store reps are not tech savvy so I needed to contact Tech Support'. I certainly did not feel cared for during this interaction and felt rushed away even though the store had more reps present than customers. ?
An Honorable Mention is deserved for your Tech Support, as I had a great interaction with Ma Juliet with your Tech Support group, over the phone, after my Third visit to the store.?
Upon my Fourth visit, Jaime again immediately welcomed me and I felt cared for throughout the interaction. He took the time to listen to my issue (RCS Chats issue on my Samsung 24FE) and offered what assistance he could. He went above and beyond!!! After we reattempted the fixes I had already found using Help feature in the phone, he took the time to then briefly research additional fixes online. He found one that was successful immediately! I was in the store possibly 10 minutes to fix an issue that I'd been dealing with for several days. ?
I am so appreciative to have had Jaime's support and assistance during a transition of carriers and phones. TY very much Jaime ???”
“My #1 cell phone service provider around the areaThey offer AT&T & T-Mobile with competitive promotions that you don't usually get from onlineI just got my new iPhone 14 Plus today and New leaf media has provided an excellent service, recommended!”
“Kacie was incredibly helpful and patient in helping me with a prepaid SIM while I was visiting San Francisco. She was very sweet and kind and provided me with excellent customer service. Thanks Kacie!”
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“We just got our install completed by James (I think, my name recollection is terrible). He was great, fast, and helped set up our router and test speeds. We immediately increased available speeds atleast 3X and even more on the upload while paying a 1/3 the price. Looking forward to using the service!”