Verizon offers a welcoming and efficient experience for customers seeking mobile services, 5G home internet, or business solutions. Located in San Francisco, the store provides convenient online options for scheduling appointments and placing orders, which can be picked up in-store or delivered. Customers frequently praise the knowledgeable staff, highlighting individuals who have helped them save money and resolve issues effectively. Many reviews mention the exceptional service received from employees, who are noted for their expertise in data plans and various devices, including Samsung and Apple products. Customers appreciate the hassle-free environment, where quick solutions are provided, and they feel valued and understood. Overall, Verizon is recognized for its strong customer care and commitment to ensuring a positive experience.
When you call 1-800 number they tell you this store can repair cracked screen but they can't. They call a number and you're standing next to the phone on speaker telling everyone there your private information without any help from staff.
November 2024
Dear Elizabeth, Thank you for your help for my New Samsung tablet S10, 5G service and organizing my plans. You have great knowledge of data plans and Samsung products you have. Thanks to you, I could save 20% of what I used to pay. I really appreciate it.
January 2024
I made three visits to get a new phone and update my plan. Darrel was great to deal with. Walked me through my options and gave me advice that I really appreciated. Ended up saving $40 a month, getting more service and a new phone on a mulitphone policy. Appreciate the help.
