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“Enoch is absolutely impressive and well trained. He displayed excellent customer service and his manager Jonah was also very helpful. They were patient with my fussy child and helped me with all my banking questions. I'll opening a business account soon at this branch! Thank you guys!!”
9AM - 5PM
5890 Silver Creek Valley Rd, San Jose
Banks
“Applied online for a 10k loan, everything went flawlessly, agents were very professional, courteous, informative, and handled it in a "very" timely manner, Awesome experience,Great~Job guys...”
“Awesome branch and great people. Manager is caring and employees are excellent. I dealt with Heeva Parsi while opening my business credit card account, the amount of attention is beyond expectations! Parking is great too. Clean interior. Just pleasant to be there.”
9AM - 5PM
1795 Hillsdale Ave Suite 10, San Jose
Banks
“Mylinh is always very helpful, courteous and professional when I am dealing with her at the Hillsdale branch she also recommended I open a CD which I took her advise and did and it is nice to have someone looking out for my best interests.”
9:30AM - 5:30PM
1983 Quimby Rd, San Jose
Banks
“I’ve been a member here for more than 25 years. Have always had amazing service and experience with staff. Very recently worked with Sukhoon on loan and he helped us navigate all of the challenges expeditiously to a successful conclusion. Thank you!”
“I am stunned. This business is one of the few companies with secure financial strategies and proper customer service in this economically disastrous country. The company values its customers, evident through their new system updates. A huge thank you to the team, their leader, and the company overall.”
“I liked to do business with this Bank of the West. Nader, the bank manager was very helpful when I apply to get the loan from my property. He guided me thru this whole process .”
9AM - 5PM
1590 Hamilton Ave, San Jose
Banks
9AM - 5PM
670 Lincoln Ave, San Jose
Banks
“I’ve been here for years . And my dog and I are welcomed every time by awesome friendly staff. Special shout out to “ Jax” . And tellers there , thank you for your assistance over the years :)”
“The people in this branch are so friendly and helpful. I usually never enter a branch, but circumstances had me visiting them. It was painless, I was dreading the wait but there was NONE.”
“I had a wonderful experience with First Tech Federal Credit Union. They always help me and there customer service is really good. Special thanks to Hanh Nguyen for her kind support!”
“Went in the other day to open a new account with BMO & there customer service was great. Barbara assisted me with getting my new account together and she was very professional.”
9:30AM - 6PM
5801 Cottle Rd Suite # 20, San Jose
Banks
“I had the pleasure to be helped by Reyna Gutierrez who did an amazing job. She is professional, knowledgeable, thorough, personable, caring, and went beyond the call of duty. I've never had such an amazing experience dealing with a banking institution like this. The branch manager was very helpful in the process of signing me up for services. I'm very grateful to both. I recommend anyone seeking bank services to go to them.”
9AM - 5PM
3081 McKee Rd, San Jose
Banks
“Thumbs up! In a flash, Samantha Collins solved three problems created at another bank branch. I have a business checking account and a personal checking account and both had been blocked. To make matters worse the debit card for the business account was sent to the wrong address and I was not able to make payments and purchase things. Samantha updated my bank accounts with the right information, updated my password for one that actually worked and requested that a debit card for my business checking account be sent to the right address in a very short time. In the past I have used other banks I ended up not liking and I even got money stolen at a Washington Mutual branch a long time ago. Bank of the West and Specially the one on 3081 Mckee Road in San Jose, is my number 1 bank. Thank you Samantha Collins.”
“I had an excellent experience working with Miss Zhang at East West Bank. She was professional, knowledgeable, and very patient in explaining all the details. She made the entire process smooth and efficient, and I really appreciated her prompt responses and attention to detail. Highly recommend her service!”
“I walked in looking for an Auto loan and before I could check in Mark Hayden approached me with a smile. He answered all my questions and concerns and made the process almost too easy. I was able to walk away feeling well taken care of. Within 48 hours I was settled and happy in my new auto loan. Would recommend him to anyone looking to finance or even open an account with Tech CU.”
“My review was based on the 2 visits at this branch (weekday and Saturday). The staff there were very friendly and efficient . They proactively ask customers in line what their needs are and see how to accelerate their service to avoid long wait time.”
“This branch opened on time and let everyone waiting inside promptly at 9 am this Saturday.I was greeted, got what I needed, and the teller, Helen, was very sweet!! We chatted for a while and she gave me great advice! I left feeling very welcomed, cared for, and accomplished. Thanks Meriwest”
“Yes, I always have Anna at the US Bank Willow Glen branch take care of my account. I have 100% trust in Anna and it means a lot. She has been taking care of my accounts for years and I always make an appointment to make sure that she will be there. Thank you for having this trusted employee at the bank for years. Much appreciated.”
“Heritage Bank was instrumental in helping us secure two PPP Loans during the ongoing pandemic. They were extremely resourceful and tirelessly helped get our loan approved quickly. I highly recommend them.”
“Great experience with this branch! The MSR was pleasant to work with, able to help me with my needs within the 5 mins I was there. The branch atmosphere was positive, sense of urgency within the team to jump on to assist when the line started to build up. Thanks for taking care of my financial needs!”
“Very good experience with the courteous staff member OHNMAR SOE. I was calling many banks in the neighborhood, but US bank was the first to answer and response was very professional. She was very patient to answer all my questions and followed up with an appointment next day to help us with account opening etc. She is on time and knowledgeable to guide us through the process. Thank you, definitely would recommend to all my friends. Already one friend became customer of this branch. THANK YOU OHNMAR SOE!”
“I applied online a few months ago for a new business chase account. I was having some trouble online so my local chase branch referred me to Vy at this branch. She was very helpful and polite in setting up my business account. After 3 months Vy called to check if I had I received my new account bonus. I told her I had not and she says to check back in another week. Today she called and confirmed the bonus was credited to the account. I am very impressed with the level of personal service from Vy at chase and look forward to continuing future business.”
9AM - 5PM
890 N First St, San Jose
Banks
“Once you know the hang of it: You have to park behind the bank and walk around to the right (when you’re facing the back of the bank) and keep going all the way around to the front of the bank and then you will see the ATM machine tucked into the left front corner of Bank.”
“Cathryn helped me open a checking account. She and other staff were very friendly and informative. I brought my dog and they loved her :) I’m happy to be a member of a local credit union!”
“My bother open a new account with Santa Clara County Credit Union on Saturday and he try to register online however was not able to the system would not recognize his information.He got locked out of the system after 3 attempts.I went in with my bother today to help him get online account sit up, Jun the teller try his best to get the system to recognize his information. Jun was friendly and very helpful. Jun only has Certain capabilities to be able to do more so he actually passed us to his manager Lia Lee.Lia Lee went above and beyond to get my bothers login to work. Now he able to set up his direct deposit and pay his bills.We are so great full of her help. Thank you thank you thank you ? .I definitely be back and continue to do business, plus refer Santa Clara County Federal Credit Union to my family and friends.”
“I don't go in often, but every time I do, whichever member services rep helps me, I feel like they genuinely want to help me. They all seem happy in their work, they smile, they always ask you how you're doing....very nice people. The credit union has been serving me since I first had a checking account. Yes, that's 150 years ago...Thank you so much for all you do to make every customer feel welcome and cared for.”
“Today Tyler Tang helped me to go through my unclaimed property process very throughly. Although he could direct me to Wells Fargo unclaimed center, he was willing to spend time and helped me. I really enjoyed the service from Wells Fargo Bank and appreciated Tyler’s efforts. Thank you Tyler!”
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“I had to redistribute the balance from a trust account to two new trust accounts, and the Bridge Bank operations support team made it easy for me, helping and guiding me through the process. Many thanks to Sherli Oshana and David Scott.”