Claire's is an ear piercing and fashion accessories store that specializes in jewelry, hair accessories, and fun brands like Hello Kitty and Stitch. It is a destination for earrings, friendship bracelets, hair claws and bows, bags, beauty, and more. Customers have had positive experiences at Claire's, praising the friendly and helpful staff. One employee, Valerie, was described as "the sweetest" who provided excellent customer service despite being the only one working and dealing with multiple tasks. She was patient, informative, and made the piercing process comfortable and quick. Another customer had a great experience with employee Rachel when getting their 3-year-old's ears pierced. Despite the child being difficult, Rachel remained patient throughout the process. The customer plans to request Rachel again when getting their other child's ears pierced. Customers also appreciate the wide variety of products and the friendly service they receive when browsing and making purchases. The staff greets customers, assists them, and provides excellent customer service until they check out.
Got my Cartilage pierced by Amber, who was amazing! She was so patient and really took her time to make sure I was satisfied with the placement before piercing. She was knowledgeable and overall her energy was such a good vibe. I would definitely go back to her for my next ones!
October 2025
Great experience for first time ear piercing! Staff were friendly and patient. I only marked down as there wasn't a large availability of earring choices.
April 2023
Valerie was so helpful, upbeat, and knew all the products well and had Amazing recommendations!