“In addition to efficient packaging services, this location offers passport photos, paper shredding and notary services, all of which we have taken advantage of over the years. The owner and staff are very customer oriented and friendly. Highly recommend!”
“I like this UPS/Fedex store. Staff is very friendly and helpful.The guy and the young lady that work there are both very pleasant. It's nice whenever I go there for my shipping. Glad they opened this store - very convenient gor me.”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
“I needed to print out color business letters for a grand opening campaign. I called around town and found Easy Copy had the best price and fastest turn around. The owner Shiva is a fantastic guy and an expert in printing. He made sure my letters were printed with high quality and without a hitch - he knows how to get the job done! I am very happy with Easy Copy and will go back for future projects.”
“This place is a goldmine for anyone who loves paper goods, found beautiful Italian journals with thick, ink-proof pages. The owner helped me pick the perfect fountain pen ink that doesn’t bleed. Their curated selection of greeting cards makes gift-giving effortless.”
8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Mailbox Centers
“I absolutely love the service I get at this location. Monica and her team, especially Rajan always do the best work and make sure you are satisfied. Highly recommended!”
“Needed to drop off something for USPS priority mail. Front desk was friendly and helpful. They provided the envelope, a tracking number, and tape for the shipping label I had printed out. Thank you!”
“Great people who run the place along the bank documents are pretty confidential Pride share them with you but this person was very nice and helped me with everything I needed”
10AM - 6:30PM
2930 Domingo Ave, Berkeley
Mailbox Centers
“Fantastic, very helpful family run business. Easy, free drop-off of prepaid UPS and FedEx. You can ship UPS, USPS and FedEx and get their help boxing things up.
Notary, LiceScan fingerprinting, greeting cards, shipping materials.”
“Kind and super helpful family run business. They saved my buns twice this week, and take the extra time to help. They do USPS, and even though it's not on the official UPS website as a dropoff location, they do that too! Got my letters, large packaging, domestic and international shipments done with them this week. ??”
“I have used the Notary Public services at this location twice and I am ashamed to not remember the names of the folks who helped me because they were friendly, professional, and efficient. I look forward to any chance to work with them again.”
“I went to PostalAnnex to mail my books. Toby helped me pick the right box, packed my books, filled in the gaps with packing peanuts, and sealed the box perfectly. It was the best experience I've ever had at a postal store in the United States.”
8AM - 6:30PM
1511 Sycamore Ave # M, Hercules
Mailbox Centers
“Best customer service I have ever experienced… no, seriously!
Staff are always polite, cheerful and they go above and beyond to get your needs met in a timely manner. I come in here all the time and I’ve notice that staff and kind and friendly not only with me but with everyone who comes in.
They answer question and resolve issues without making customers feel rushed or like a burden. They truly rock! I wish more stores had a team like theirs!”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Mailbox Centers
“Ayush has always been a great help to me. He consistently provides excellent customer service, ensuring that every interaction is pleasant. The entire staff at the El Cerrito location is great. I will definitely be returning here in the future.”
“Jesús and the team saved me and helped me pass my Masters exams, they printed and bound my notes for me and I would be very lost without them. Kind and welcoming. thank you ship and box”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Mailbox Centers
“Store # 1523 by far has provided the best end-to-end service out of all the UPS I’ve visited. The staff is professional, knowledgeable and efficient. Highly recommend!”
“I called the phone number re picking up packages mailed US Mail and should have said US Mail instead of USPS. You can't actually pick up a package here if it is mailed US Mail and you aren't paying $176 for a small mailbox for 3 months. The people here are nice and patient the customers can be rude and demanding and complain about pricing like I'm doing but at least I appreciate them.
You could have got your free 20 pages to print out at the Piedmont library by walking 2 blocks up the street.
Santos Candelario
$5 just to print 3 pages but the person that helped me was helpful”
“I just wanted to give a shoutout to Chandi at the UPS store.She is amazing.She is incredibly helpful with my package and made sure everything was sorted out perfectly. On top of that she is super friendly and had a great attitude. It's clear she really care about her customers. Thanks for making the whole process easy and enjoyable! I’ll definitely be visiting the store again soon. Keep up the great work. Thanks Channiii”
8:30AM - 6:30PM
2625 Alcatraz Ave, Berkeley
Mailbox Centers
“I’ve always had great experiences here with friendly, patient staff, and there’s never been much of a line — I usually just walk in, drop off my packages, and I’m out in 5 minutes.”
“Excellent customer service as I walk through the door she took my package right over to this self kiosk and showed me how easy it was to take care of send a package that was already marked with a label.”
8:30AM - 6:30PM
2342 Shattuck Ave., Berkeley
Mailbox Centers
“I had such an outstanding experience at this UPS Store thanks to Carl and Thomas. They went above and beyond helping me with an extremely complex return process. Not only were they incredibly patient and knowledgeable, but they even stayed a few minutes past closing to ensure my return was completed properly.
Their customer service was truly exceptional - they took the time to walk me through every step and made what could have been a stressful situation completely manageable. I'm genuinely surprised by any low ratings this location has received because my experience was nothing short of stellar.
Carl and Thomas are true assets to this store. Their dedication to customer service and willingness to go the extra mile has earned my loyalty - I'll definitely be returning here for all my shipping needs. Thank you both for your outstanding help and professionalism!”
“Five star is only for their single employee….Cynita was awesome…..she was handling packages as well as live scan single handedly….very awesome, polite and funny…. Store only had one staff but that staff was awesome….”
8:30AM - 6:30PM
2163 Meeker Ave, Richmond
Mailbox Centers
“The employees at this location are fantastic. The manager(I think?) -her name is Bianca, always goes above and beyond to make sure people are satisfied. For years I came to this UPS store and there was so much employee turnover, no one was happy, nothing was getting done, esp. not in a timely manner, it used to be a terrible experience.
Ever since Bianca came to work here it’s been completely different. All the workers that are hired since Bianca came on the scene have been friendly, helpful and efficient, just like her. I frequent this store often and on some difficult days she has been the pivotal person that not only helped me complete my business here but truly turned my day around with kindness. The most recent hires have also impressed me positively as well.
I’m thankful to not wait in long lines with frowning faces as it used to be. Bianca and all the new hires in the past year, (maybe a little more) have really made the daily journeys to the shipping store a breeze, sometimes a joy. I haven’t written a review for anything in ages but this one has been long overdue. ??”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Mailbox Centers
“I go here ALL THE TIME and I can't imagine what was happening when these bad reviews were written. I have 100% positive experiences, ditto the rest of my family.”
“I come here often to return packages, as they are an Amazon drop-off location. The staff is friendly, trying to keep things running smoothly with what must be a mind-numbing job.”
“I had such an amazing time at the UPS store! The employee there, Bijay (I didn't catch his last name), was super helpful and friendly. I truly appreciated his help with my shipping needs. He definitely deserves a solid 5/5 rating for his outstanding service!”
“I came here twice and both times the person behind the helicopter was extremely helpful and kind and helped us decide how to pack our boxes and provided free taping services”