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“I like this UPS/Fedex store. Staff is very friendly and helpful.The guy and the young lady that work there are both very pleasant. It's nice whenever I go there for my shipping. Glad they opened this store - very convenient gor me.”
“I have never had an issue coming here for anything, be it shipping, Amazon returns, passport photos. The staff is very polite, patient, and professional and the hours are great.”
“The clerk was both friendly and very efficient. The store was large, clean, organized, and a pleasure to be inside. I got my product shipped very easily at a reasonable price. All in all, a great experience.”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
“This place is a goldmine for anyone who loves paper goods, found beautiful Italian journals with thick, ink-proof pages. The owner helped me pick the perfect fountain pen ink that doesn’t bleed. Their curated selection of greeting cards makes gift-giving effortless.”
“I came to Easy Copy to print custom ‘Thank You’ cards for my wedding that I designed using Canva. Shiva made the process so easy! I only ordered printing and cutting this time around, but he also offers folding as an add-on service if needed.
The turnaround was swift, the pricing was more than fair, and the quality of the prints was outstanding! Will definitely return for more personal print projects!”
“I was in there a couple days ago to ship out a monitor among other things. Avish went above and beyond helping me. Thank you Avish!! But I have to shout out Ayush and Carlos too. I had so much going on and they made sure everything ran smoothly for me. All three of them together make an excellent team, a trio that has potential for future success. All the best to you guys!”
“Monica was knowledgeable and super helpful. She was able to do what the guys at the UPS Store in El Cerrito Plaza were not able to. Don'waste your time going to the UPS Store at El Cerrito Plaza, they don't know what they are doing. Come to this one instead! Thank again, Monica!”
“Needed to drop off something for USPS priority mail. Front desk was friendly and helpful. They provided the envelope, a tracking number, and tape for the shipping label I had printed out. Thank you!”
“Great people who run the place along the bank documents are pretty confidential Pride share them with you but this person was very nice and helped me with everything I needed”
“Fantastic, very helpful family run business. Easy, free drop-off of prepaid UPS and FedEx. You can ship UPS, USPS and FedEx and get their help boxing things up.
Notary, LiceScan fingerprinting, greeting cards, shipping materials.”
“Kind and super helpful family run business. They saved my buns twice this week, and take the extra time to help. They do USPS, and even though it's not on the official UPS website as a dropoff location, they do that too! Got my letters, large packaging, domestic and international shipments done with them this week. ??”
“The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.”
“I went to PostalAnnex to mail my books. Toby helped me pick the right box, packed my books, filled in the gaps with packing peanuts, and sealed the box perfectly. It was the best experience I've ever had at a postal store in the United States.”
“Jesús and the team saved me and helped me pass my Masters exams, they printed and bound my notes for me and I would be very lost without them. Kind and welcoming. thank you ship and box”
“The young employee that waited on me Saturday 5/30/26 at 4:49pm went above and beyond their duty. She kept trying until she found my name on the AT&T database! Without that information we could not finalize the return of equipment. I’m thankful for her service. 5 stars!”
“The refresh to the store is very inviting and modern. I like how nice the facility looks. In addition, the staff here are always friendly, helpful, and most important patient. This is my go to UPS store not just because it is by my office, but also simply based on the ease of use and pleasure. It is working with the staff here.”
“Had the smoothest experience at this store. Everyone was very helpful with my printing and shipping needs. Was an efficient process with the best customer service.”
“Not sure what all the bad ratings are about. I've used this spot dozens of times and it is always quick, efficient and flawless. Easy to just park your bike in the entrance or street parking right out front usually available. They always print out a receipt even for return drop-offs. This is my favorite UPS Store location by far.”
“This location is convenient and the folx who work here are remarkably helpful and pleasant. I’ve come here multiple times when stressed and they always come through quickly and efficiently with whatever I need from notary service to shipping.”
“I had an appointment with a notary at a nearby UPS store. When I arrived at the other store, they were closed. This location was able to fit us in last minute and the employees were professional and friendly.”
“The young man who helped me during my visit today was incredibly helpful, kind, and patient. It was really pleasant to receive this level of service, and I truly appreciated his assistance.”
“Lisa is amazing! Not only are her customer service skills on point, she came out of the store and saved my mother and I from a crazy lady who was screaming at us at the top of her lungs because we forgot to put our disability placard. She told the woman “why are you screaming at my customers”. She did not engage but reminded the woman this is a place of business. She’s my Shero!”
“Let me expand on my 5 star rating:
I periodically ship off equipment I don't need and this store is on my return commute from work.
But I also drive out of my way to ship from here because they have such a great attitude and customer service!
Sometimes it's busy, sometimes a customer is struggling with the basics, it doesn't matter how many people are in line or how hectic (or slow!) it is, these people deliver the highest level of service I've experienced since 10 years before the hub shut down to walk ins.
Thank you, and please never give up!”
“I had an excellent experience at this UPS Store! The customer service was outstanding, and the staff were incredibly friendly, professional, and hardworking. They took the time to answer my questions, handled everything efficiently, and made the whole process smooth and stress-free.
From my experience, the negative reviews don't reflect the level of service this team provides. They truly care about their customers and go above and beyond to help. I highly recommend this location to anyone looking for reliable service and a welcoming staff!”
“The people that work there are really patient (especially slogging through my returns). They assisted me in getting a mailbox which is helpful because it’s virtually impossible to get deliveries at my apartment. I use the services there fairly consistently and feel satisfied with my service.”
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“? I HAD GOT OUT OF WORK AND I WAS TIRED BUT JOSEPH HELPED MY EVENING BE SO MUCH BETTER?. HE HELPED MAKE COPIES FOR ME.IM SORRY I DIDNT GET THE OTHER YOUNG LADY'S NAME BUT SHE ANSWERED MY QUESTIONS REGARDING PASSPORT SERVICES. I APPRECIATE THEM SO MUCH SINCE I AM PARTIALLY DISABLED AND NEED ASSISTANCE.THEY BOTH GAVE GREAT CUSTOMER SERVICE AND KINDNESS TO ANOTHER HUMAN BEING?. THANKYOU SO MUCH JOSEPH AND THE OTHER YOUNG LADY WORKING THERE ON 4/20/26 FOR MAKING MY LIFE BETTER.????????????????????????”