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“Nick Jerod and Clarice were not only so fun and kind but were exceptionally helpful in mailing some last minute Christmas gifts. They made the process simple, easy and hassle free and were super attentive and helped me get the best deal possible. Easily the most seamless and enjoyable process which I never thought I would say about a shipping experience. 10 out of 10 would recommend for friendly faces and great service!”
“Had such a smooth experience in this location. The staff is super helpful, and they really go the extra mile to make sure people are taken care of. I saw an award on their wall, most loved in Santa Monica- well earned ! Shoutout to Christian and Maria for keeping things running smoothly. Keep up the great work!”
“A true neighborhood spot. Always a pleasant experience and my pup loves stopping by for a treat on our walks. This is the kind of business worth supporting and it is there in kind for the community.”
“Fast and friendly service from Kristen, Vince and Oliver today. Thanks for helping me pack, prepare and send my items off UPS Ground. Your kindness and customer service is greatly appreciated. Oh and yes, phone was in the car!!! Thanks again!!!”
“This is the best post office I’ve ever been to. The staff is always so warm, so welcoming, efficient, helpful. They have a lovely little section of the shop with candles, jewelry, journals, playing cards etc. I truly look forward to when I have mail to send and I will never go anywhere else. They also seem to know everyone by name who has a post box there so seems like a great place to do that.”
“Responsive, and responsible. I needed book boxes ready for shipping for my daughter's return to college. They had them, and tape with a dispenser. Exactly what I needed. Their array of boxes available is huge, but they knew what I was asking for, and got it ready for me. Win!”
“Friendly, professional, simple, and affordable. Excellent place for packages and times when you need something copy or printed but don't have access to a copier/printer.
I would like to edit my review as of December 10th 2025. Forget doing business at the post office, FedEx, or UPS.
I recommend Post Tel Business Center for any and all of your needs. Your choice of USPS, FedEx, UPS, and DHL Post office boxes are also available.
The customer service is top notch and unbeatable.”
“Great place for shipping! AND THANK You for helping out Madeline with that nasty parking attendant. Most people have no idea how hard it is not handicap people to navigate this world. I hope that mans attitude is corrected. Thank you again for helping her!!!! your the best!!!”
“Went in with my daughter to print and bind a Mother’s Day gift. The female member of staff who served us was so courteous and kind - felt compelled to leave this review. Great service”
“When I was searching for a place to rent a postal box, I went on Google maps and made a list of possibilities. I called a few, and visited others. I was not convinced. I decided to check this one out in person, as I was nearby.
I was greeted by one of the owners (Armeni), she gave me a detailed explanation of the fees and the process. I liked her right away, and decided to rent a box right there and then. Armeni is very friendly and helpful. I have only seen her husband a few times, when I've gone to check my mail. He is also friendly.
I recommend this business.”
“Great business! They helped me print and ship some documents I had on my phone. Was done quick and easy, great value! Staff was very polite and professional. Highly recommend!”
“I have been here a couple of times for FedEx Print & Go service.. it is conveniently located near a DMV so if you need to print something it’s less than 10 mins away.. parking is typical wilshire parking meter situation but it’s not hard to also find a spot in the nearby street. I never had parking issue
The staff seemed nice and friendly.”
“Ben was really patient and helpful. Took my passport picture, printed out a load of pdfs, both be and color. It was pleasant to work with him. Thank you Ben! ?”
“Dear FedEx Management,
I am writing to extend my sincere appreciation and recognition for Tiffany, whose exceptional service recently reaffirmed why I have trusted FedEx for decades.
In an era where it has sadly become common to hear, “Please call customer service,” as a default response, often without any real attempt to assist, Tiffany stood out in the best possible way. Rather than passing the issue off, she took personal ownership, thoroughly listened to my concern, and worked directly to address it with care, professionalism, and genuine commitment.
This level of dedication is rare and is exactly what customers hope for when they choose a company like FedEx. Tiffany demonstrated the true spirit of customer service, taking initiative making the customer feel valued. rather than redirecting me elsewhere.
Employees like Tiffany should serve as a role model for others. Their actions embody the best of FedEx’s reputation for reliability and customer-first thinking. I hope Tiffany will be recognized accordingly, as individuals like Tiffany are essential to maintaining the trust and loyalty of long-term customers like myself.”
“Oh my gosh! Best customer experience interaction ever - even outside of the shipping realm! Sean & Monica were awesome helping me with a crazy last minute shipping situation after buying an oversized piece of art on Sunday! They even helped build a custom box to fit my 65” canvas along with all the necessary bubble wrap and safety measures to make sure it was packed properly! My package arrived 2 days later in perfect condition and am so grateful for their help! Thank you again - yall are rockstars!!!!!”
“I really appreciate the workers here. They take notice and remember their customers and have great customer service! Thank you for always giving me a quick, easy and a great experience❣️”
“I think the negative reviews are kinda outdated. I know the bar is low, but this might be the best post office on the coastal west side. Just come off peak hours and be nice. If you think it's bad, you probably haven't visited the others. There is easy parking across the street in the lot if the nearby spots are taken.”
“Every time employee at this store provides excellent customer service. I had just purchased a mailbox there a couple weeks earlier. When I walked into the store to check my mailbox on the employees greet me by my name. It is always well staffed with employees who are all skilled at what they do, thus quickly getting customers in and out. They also have two notaries so there’s always one available able with little or no waiting.”
“I've used the UPS to drop off any returns I have already in prepaid labels. There's usually street parking available. I've not had it to wait in line It's clean and personnel is friendly. It's simple and quick for me to drop off. Does it job”
“I hope Darryl gets a raise because he was SO helpful and friendly. I was sending my tax returns for the first time, in fact it was my first time in an US post office, and he helped me so much. Thank you, again!”
“I had a great experience getting help with my passport thanks to Jacqueline. She was incredibly professional, kind, and patient throughout the entire process. From the moment I arrived, she greeted me with a positive attitude and made sure everything was handled smoothly. She took the time to answer my questions and made what could have been a stressful process feel easy and straightforward. Jacqueline’s helpfulness and great attitude truly stood out, and I really appreciate the excellent customer service she provided.”
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“Very helpful and efficient service!! I was sending a birthday package and Dimitris found the perfect package and did an excellent job packing my fragile items. Would highly recommend!”