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10AM - 6:30PM
1626 Montana Avenue, Santa Monica
Shipping Centers
“The staff here are what makes this UPS store so nice to visit and do business with! They are all smiling and friendly and welcoming. They truly enjoy seeing their customers! I give them 5 stars for friendliness.”
10AM - 2:30PM
1014 Broadway, Santa Monica
Shipping Centers
“This is a professional and courteous business! I was able to get an appointment the same day. They helped me accomplish what I needed to quickly, and they were a pleasure to work with. I highly recommend Santa Monica Mail!”
“Christian and Sean were exceptionally helpful. Christian went above and beyond my expectations. He made my design come together with his photoshop proficiency and was attentive to the details making it perfect. Sean was helped with the printer and I am very satisfied. I’m also happy to say this is my local UPS store and I will be back.”
10AM - 4PM
1112 Montana Ave, Santa Monica
Shipping Centers
“This is the best post office I’ve ever been to. The staff is always so warm, so welcoming, efficient, helpful. They have a lovely little section of the shop with candles, jewelry, journals, playing cards etc. I truly look forward to when I have mail to send and I will never go anywhere else. They also seem to know everyone by name who has a post box there so seems like a great place to do that.”
“Responsive, and responsible. I needed book boxes ready for shipping for my daughter's return to college. They had them, and tape with a dispenser. Exactly what I needed. Their array of boxes available is huge, but they knew what I was asking for, and got it ready for me. Win!”
“These guys helped me out with passport photos and even fixed something else when I had a follow up item. Excellent customer service and friendly staff. Highly recommend!”
“Fast and friendly service from Kristen, Vince and Oliver today. Thanks for helping me pack, prepare and send my items off UPS Ground. Your kindness and customer service is greatly appreciated. Oh and yes, phone was in the car!!! Thanks again!!!”
“We love the guy here. Every time we come in he is super helpful, so attentive, knows exactly how to support us and in the most efficient way possible.
If you’re ever in a hurry or don’t know what you’re doing, go to AIM and this guy will tell you what’s up.
We trust him with all of our expediting needs.
He’s a breath of fresh air when it comes to shipping services.”
“Had the best service at this location.
I think her name is YaYa.. she was patient, kind and went above and beyond to help me with my documents.
Really appreciate this level of customer service💛”
“When I was searching for a place to rent a postal box, I went on Google maps and made a list of possibilities. I called a few, and visited others. I was not convinced. I decided to check this one out in person, as I was nearby.
I was greeted by one of the owners (Armeni), she gave me a detailed explanation of the fees and the process. I liked her right away, and decided to rent a box right there and then. Armeni is very friendly and helpful. I have only seen her husband a few times, when I've gone to check my mail. He is also friendly.
I recommend this business.”
“I walked in to mail an envelope overnight. There was a line, but I didn't have to wait long at all. Jesse was very patient with me. Options were given: overnight, 2 Day and signature required.Jesse told me to check that the address was correct. I am relieved the envelope will be received tomorrow by 10am. Thank you!
There is a free lot in the back, entrance on 10th. There is also metered parking on Wilshire.”
“Great place for shipping! AND THANK You for helping out Madeline with that nasty parking attendant. Most people have no idea how hard it is not handicap people to navigate this world. I hope that mans attitude is corrected. Thank you again for helping her!!!! your the best!!!”
“Ben was really patient and helpful. Took my passport picture, printed out a load of pdfs, both be and color. It was pleasant to work with him. Thank you Ben! ?”
“Oh my gosh! Best customer experience interaction ever - even outside of the shipping realm! Sean & Monica were awesome helping me with a crazy last minute shipping situation after buying an oversized piece of art on Sunday! They even helped build a custom box to fit my 65” canvas along with all the necessary bubble wrap and safety measures to make sure it was packed properly! My package arrived 2 days later in perfect condition and am so grateful for their help! Thank you again - yall are rockstars!!!!!”
“Had great service from Manuel (and another receptionist I didn't get the name of). I needed international shipping service , and they were very patient for all questions and let me package my various equipment comfortably. The place is also well air conditioned :-)”
“I have been here a couple of times for FedEx Print & Go service.. it is conveniently located near a DMV so if you need to print something it’s less than 10 mins away.. parking is typical wilshire parking meter situation but it’s not hard to also find a spot in the nearby street. I never had parking issue
The staff seemed nice and friendly.”
“This is the best UPS Store in Santa Monica! The guys who work here — thank you so much! They're always friendly, work quickly and efficiently, and offer helpful advice.”
“I've used the UPS to drop off any returns I have already in prepaid labels. There's usually street parking available. I've not had it to wait in line It's clean and personnel is friendly. It's simple and quick for me to drop off. Does it job”
“Rent your P.O. Box! This place has been amazing especially w Maria behind the scenes (counter) They have everything you need and it's just the perfect little business, No crazy hasty hustle and bustle, you know. Lol.”
“I had to return some heavyweight dumbbells to Amazon. Sean Made it so simple. It was courteous and extremely on point. He explained everything clearly. Great customer service. Thank you, Sean”
“I had the best experience at this facility. It was my first time sending a money order, and the clerk was most attentive and guided me through it. I made some mistakes at the beginning, and she cheered me up, helped me undo them, and even made sure I shipped it correctly. I was genuinely surprised by how nice this clerk was (I'm sorry, I should have remembered her name).”
“Lovely women...so sorry the general public is so unhinged and unmedicated. The barrier to entry here is nothing so you ladies deal with it ALL! Keep up the good work!”
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“This place is awesome, they have a lot of mailboxes for rent, and they take care of rare key duplications / restorations. I had a broken key and they were able to make me a new one that works great! Dimitry took care of me when I needed it. Definitely see Dimitry if you need either service!”