Freeman Lexus is a family owned Elite Lexus Dealership serving the North Bay since 1991, dedicated to providing a world-class ownership experience. Customers appreciate the friendly and helpful staff, who are known for their courteous and knowledgeable service. The dealership's Service Department, staffed with Lexus Certified Master Technicians, consistently delivers quick and trustworthy maintenance, often completing work within an hour. Many reviews highlight the honest and non-pressuring approach of the staff, especially in sales. Buyers have praised sales representatives for their calm, low-pressure manner, taking time to explain vehicle features and connect their phones to the Lexus app. The dealership offers a smooth purchase process, with customers often receiving their vehicles at MSRP and with no unnecessary add-ons. Freeman Lexus also provides excellent post-sale support, including detailed vehicle demonstrations and assistance with technology setup. The overall experience is consistently described as great, with customers feeling valued and well cared for during every visit. Whether purchasing a new or certified pre-owned Lexus or getting routine maintenance, clients find Freeman Lexus to be reliable, friendly, and professional, making it a preferred choice for Lexus owners in the area.
I have been getting my cars here for fifteen or more years. Always friendly and helpful.
August 2026
Iām new to the Lexus family, but I definitely feel welcome like family at Freeman. Everyone is so welcoming and kind. I actually look forward to my next service.ššš
August 2026
Writing in with kudos for Mitch. Professional, knowledgeable, patient, helpful and polite. A true gentleman. We just purchased an RZ 350e with his help and guidance and the process was impeccable. Thank you Mitch!