Verizon in Santa Rosa offers a range of mobile, 5G home internet, and business solutions. Customers can visit the store or conveniently shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. The store is known for its helpful and friendly staff. Many customers appreciate the efficiency of representatives who quickly address their needs, making the experience smooth and pleasant. One customer highlighted a great experience with a representative, expressing satisfaction with how quickly they were assisted. However, there was a notable issue where a customer's micro SD card was not checked during a phone exchange. Despite this, another customer praised the excellent help they received in unlocking their phone, calling the representative an incredible human being. Overall, the store has received positive feedback for its customer service, with several customers mentioning how fast and easy the process was, especially when they visited during less busy times.
Thought I lost my Gmail account was very concerned Carlo at the Coddingtown Verizon store was amazing. Got me going in a matter of minutes.
November 2025
Deanna was amazing! I’ve never had such a good experience at a phone/internet store. She spent so much time with me and my husband explaining the options and helping us get the best bang for our buck. Cannot recommend her enough ❤️
October 2025
Great experience, Exodus was really helpful and friendly, and made everything simple and stress-free. Appreciate the great service.
