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βAmazing, friendly staff! I came in needing help securing something on my car, and they went above and beyond. They worked with the materials I already had, helped me buy only what I truly needed, and even took extra steps to make sure everything was secure. Their honesty and willingness to helpβeven when I just needed a better gripβreally showed how much they value their customers. Highly recommend!β
βContinue to have exceptional customer service. If you ask someone where is a ... They walk you directly to it and put it into your hand and are willing to talk about the items and if they can't answer a question they find you someone who knows. It is so refreshing compared to other storesβ
βI am really happy that they put this new Ace hardware in Westgate West! There is such a big difference in the customer service and the knowledge base of Aceo employees versus home Depot staff for instanceβ
βAmazing customer service!! I needed help with something and Chris went above and beyond to help me dissemble a shelf and fit it in my car. I am beyond grateful!!β
βBest place to buy anything in store! Walked right in, the very pleasant owner asked what I wanted, and I got it instantly, even 10% cheaper than Target's price online! Imagine the time I would have wasted going there or to one of those big box stores...β
βFantastic customer service. Was looking for a few O-rings for an old car application. He didnβt have a perfect fit, but gave me two to try as samples. Amazing, thanks!β
βOverall better than Home Depot. But still the only products on the shelf are clear customer returns. That stinks!!! Do better than the big box stores! And β¦ the Gatorade I bought was warm. If you stock it, put the new ones in the back.β
βLove having this place nearby. As others have said: clean, cheerful and helpful staff eager to assist, wide variety of product.
On the staff: It is as if they imported these people from somewhere else. Definitely doesn't feel bay area.
Especially like the fasteners area. Deeper selection and better organized than HD or Lowes.
They have a very well thought out inventory. Most anything that isn't huge or heavy, they'll have a very intelligent and surprisingly broad selection of items.β
βI was doing a big painting project and Edgar was really helpful in the paint department. With his expertise I was able to save a lot of money by having the paint custom mixed instead of buying the specific brand the color swatch I had was from. The paint is up now and looks amazing, and the quality is great too. Thank you!β
βI previously had an issue with a return that was recently resolved. The manager, Jose, was helpful in facilitating the return. He was restricted in being able to assist so he referred me to the owner, Andy. They addressed my concerns and offered a solution. I am a long time Ace customer and prefer to support smaller hardware stores and businesses because of the customer service.β
βWhen I go to Home Depot - I can wander around for hours without an employee to assist. My go to is now Outdoor Supply Hardware. Every time I am in the store, at least one employee asks if I need help, which I usually always to. I needed some specialty hardware items and the employee who asked was not familiar with that area. He called over John who is the go to man for hardware. He found everything I needed and stayed with me until I had all the supplies needed for my project. Thank you Outdoor Supply for always putting the customer first!!β
βI am a project manager for a distributor in Las Vegas. We do large commercial/industrial projects. Any time we need a breaker, hardware kit, or just about anything job related, these guy's are the BEST. Pricing, accuracy, the right product, fast service. The professional knowledge they have there is second to none. Even when UPS screws something up, they go well out of there way to make it right. They run a tight ship there with no B.S. !! I've worked for corrupt and shady breaker houses in the past and these guy's are the direct opposite. They are my go to guy's. Period.β
βFantastic Local Hardware Store. Well stocked and if they don't have they will order. Very friendly and knowledgeable. Recently bought a BBQ - they ordered for me, put together and delivered it. Couldn't ask for more. And competitive with the big box stores!β
8AM - 4:30PM
144 Commercial St, Sunnyvale
Hardware Stores
βHad an unusual screw that needed replacement. My local hardware store didn't have it and suggested I go to Olander. Carl was at the counter at Olander and he quickly found the screw. He was efficient and very pleasant. Highly recommend.β
7:30AM - 5PM
12990 CA-9, Boulder Creek
Hardware Stores
βAlways friendly staff who know where stuff is, and they usually have what you need. Amazing in such a tiny town. Now, if they only carried Behr paint, they would get a 6th star!β
βBrian and the team at Redwood Fence Supply were really awesome. I had some do it yourself home repairs for our fencing including new lattice style and sizing and cut-ins for our existing fences. The lattice work is done locally at their shop and was of really nice quality and sturdiness, with different levels of quality available including com heart. They also had sample size cans for a few types of stain I wanted to consider. I appreciate the ability to take even my smaller project in and the time that Brian spent with me. Definitely has family owned customer care. An enthusiastic five stars from me.β
βGardenland employees and management β Thank you for what you do!
I recently stopped at Gardenland to purchase parts for a rare carburetor. The parts were not available. Brian gave me his email and asked me to send him additional photos and information about the engine needing the parts. Brian methodically followed-up through several emails until he found multiple options for purchasing the parts. The customer service at Gardenland is what sets them apart from all the rest. I have shopped at Gardenland for 25 years and employees like Brian and his attitude toward helping the customer is what makes me want to shop there again and again.β
βGreat hardware store. I wanted a floor jack and boy did they have a selection. All sitting out for you to see and feel.
Keep an eye out on their weekly ads. Things are always on sale.
Plenty of parking.
Thank you.β
βI was recommended this place from a Home Depot staff. New to the area with little knowledge of the specialized item I needed for my RV plumbing that I'm updating. The staff where friendly, personable, and kind. Reminded me of my small hometown where people are helpful and respectful. Great customer service! I will definitely be back when needed.β
6:30AM - 5:30PM
1749 W San Carlos St, San Jose
Hardware Stores
βAlways a mistake if I donβt shop here for paint or stain - they carry the better quality goods - sry no photo but I know once these guys warm up to you - youβll get some good guidance - they do help discuss color selection too β¦β¦β
βWhat can I say? If it's plastic and fantastic they have it or can get it. Zip ties cheaper than Walmart. The always fun discards/trimmings bin. Neat little bottles with a variety of tops you can pick and choose from spray to drip to (non-sharp) needles great for dispensing things like oil for your bike. I'm pretty convinced this place inspired the movie "The Graduate". They'd been around for about a decade and a half by the time that movie was filmed so I rest my case. *Plastics*β
βGreat prices and fast deliveries! Whenever we order for our company OMG Electric, they are there to help out. The quality of service is also exceptional as they are always kind. Frank is the person that assists us. Thank you Frank and EPC Electricalβ
6:30AM - 4PM
890 Service St Ste I - K, San Jose
Hardware Stores
βI decided to install a new kitchen main faucet, under-sink 3-stage water filter with dedicated drinking water faucet. The filter is connected to a tee off the cold water input. All components ordered separately so I was facing the difficult task of finding the correct hoses and fittings to connect everything together. I knew if I went to Home Depot or Lowe's I would not get expert advise, so I drove to Ferguson Plumbing and Supply with a diagram I drew. It was a good decision, I was helped immediately in a friendly manner and within a few minutes all the correct lines and fittings were selected for me. Everything was correct and the project was completed with no issues. I am very happy with my experience and would highly recommend Ferguson to anyone planning a DIY plumbing project, they have a comprehensive selection of fittings and tools with expert salespeople.β
7:30AM - 5:30PM
685 Kings Row # A, San Jose
Hardware Stores
βVince has been incredibly helpful and detail-oriented. With no prior experience, we had countless questions, and he patiently answered every one. He also noticed details we didn't even know to look for, saving us a lot of stress and trouble along the way. We can't recommend him highly enough!β
βHoly moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely lost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**β
βWow! Yet another great experience shopping at the Hamilton Plaza Ace Hardware store. Once again Diana helped me with my purchase, (recognising me from my earlier visit). She arranged delivery - which was a fabulous idea. And a shout out to Alec as well, for he offered to assemble my new Wheelbarrow. Great and friendly customer service is a terrific value to me.β
5:30AM - 3:30PM
865 Commercial St, San Jose
Hardware Stores
βDon't have a lot of room so lets make this short. First, I am a Taper and have been taping for the last 13 years. It has been my pride and honor, my bread and butter, and honestly one of the best things that I have taken the time to learn how to do with my hands. Within the time of my short career, there have been many a stores that I have came across to try out, and to see what they have to offer to make my job easier and more enjoyable, and if you live in the bay area, there really arn't too many places that you can go to for the specialized craft of taping besides AMES. However, among the few and far between each AMES location has its own values, merits, and above all, personality. When you are looking at a full day of sanding, or a full day of running the box, it's the small things that can make or break your attitude for the day. With that said, there are not many places within the U.S. that can measure up to the service, the knowledge, and the good vibes that Estella and Victoria provide. These two are the dynamic duo to the fullest and are honestly the main reason I return to this specific location day after day for all of my taping needs! Estella, the Grand Master of making things happen and knowing all things taping. If you are a taper, or if you know a taper, or if you run your own company of tapers, you know Estella. Estella is the backbone of this location and from the amount of information that flows through her, at times, it feels like this company, I honestly don't know what they would do without her. Ever time I have walked through those doors she has always greeted me with respect and put me up on game from the time to I was an apprentice, to now where I am a journeyman standing on my own. Some of the best customer service in the industry could be learned from this woman. She has always gone above and beyond for her clients and customers, specially when a payment was due! lol But also more than that, whatever special tool that you needed, she was right there on phone trying her best to get it in her shop, whatever new tool that came out, she gave her honest opinion about it. Among other things, she was and always will be the Godmother!! Victoria, next to every Queen is another one that has the others back! and this is what Victoria was to Estella, another Queen that had her back. From what I have seen throughout my years she has really grown into herself and has held her own. Dare I say, Victoria is one of the best assets that this company has. These days, it's hard to find someone with the same spirit, determination, and dedication to her job than Victoria. She has just as much knowledge as Estella and always has a big smile while she is at work. I look forward to conducting my business with her every time I walk through those doors with the name AMES on them. I don't believe that I have ever walked in to the store and they have ever been backed up when it came to paperwork, or inventory. Even if Victoria had a lot of work to do she has always put the customer first which I have always appreciated. She is such a hard worker, I think any company would be lucky to have her. I can see her as being a manager of her own store someday, I know she deserves it! All in all, I have been to all of the AMES locations in the bay area and with everything that I have just wrote I'm sure that you can tell why. This is one of the best locations that AMES has to offer. Superior Drywall Applications (My company) definitely recommends AMES to get all of your taping needs, and this location specifically due to the overwhelming support one receives from these ladies who run this shop. They truly are the best, and any company would be stupid to loose these two wonderful employees willingly, just the same as they would be lucky to have them, in which this case, this company is!β
βThe folks at Sunnyvale Lumber are amazing! I came here after being recommended for my Eagle Project. They cut the wood down to size for me even though that is wasn't one of their standard sizes.β
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βReally sweet guys thank you for the awesome service. Amazing mascot! They get their firewood local! Support the local businesses that they support. Harry was the best!β