“Amazing service! I didn't have my receipt for a return and the cashier was able to print my receipt. Thank goodness I had joined PetSmart with my phone number. The cashier had access to all of my purchases both in-store and online. So convenient. Helpful and knowledgeable staff. Great experience ?”
9AM - 8PM
26831 Bouquet Canyon Rd, Santa Clarita“This is the best pet supply store in Santa Clarita. The people that work there are extremely knowledgeable about their products and animals! The employees always have an amazingly great attitude. They are always eager to help and answer any questions. My dog has several health issues and allergies. The employees there, make it so easy for me to find the right kind of food and treats for my soulmate doggy! This is the place to go for all your pet needs. They carry almost everything including a doggy carriage. There is also a grooming place in the back of the store. They also do an amazing job of grooming, my dog at a reasonable price.”
10AM - 8PM
2780 Tapo Canyon Rd #4, Simi Valley“R&R always has exactly what I’m looking for when shopping for my new pup! Also great advice on what brands are the best for the dog and training treats! Last but not least the best dudes around!! Friendly is an understatement! Thanks Dan & Rob!”
9:30AM - 7:30PM
10142 Balboa Blvd, Granada Hills“Let me start by saying that I love supporting my local shops and small businesses. However, many times the prices in local stores are higher compared to some of the big online sites. This is NOT the case with Big Al's. Not only are their in-store prices competitive to or LESS than online retailers, but the level of customer service from Brandon and his crew is top notch. It is so refreshing to be unable to ask questions to someone working in a pet store and get unbiased and informed answers. This is such an underrated experience nowadays! One Sunday evening I realized that my puppy had run out of his new food and panicked because I knew I wouldn't be able to make it to Big Al's before they closed in 10 minutes. I took a chance and called the store to confirm the closing time, and Brandon answered. He so graciously agreed to stay open past their closing time to allow me to come in and buy my pups food! Another time, I mentioned a food I'd recently switched my pup to that we were using and really loved. Brandon was familiar with the product and agreed that it was a great one, but he didn't carry this brand of dog kibble in store. Within a month, they ordered the product - Farmina, and now carry it in their store! I'm so blown away by the customer service that I've received, the quality of products offered, and the outstanding prices. I will be a forever customer of BIG Al's!”
“A wonderful gem, full of good advice and great merchandise and today we got a great new toy that our borrowed dog loves. Thank you so much. We are loving the new toy!!”
9AM - 8PM
10360 Mason Ave, Chatsworth“Terrific pet store with a variety of options for a lot of pets. I specifically go for my dog. The staff are super friendly and helpful. My dog went through radiation and it she was super picky with her food. One of the staff was able to suggest a few couple of options and it worked!!! Also, a very good variety of treats and toys. On occasions, they offered discounted teeth cleaning and pet adoptions.”
“my Rocky needed more reinforcement to correct him when he is walked and socialized.The Trainer Bridgette immediately recommended the proper chain and the store assistant went and procured the correct size and everything. I am so grateful as this will make it better experience for me and my fur baby when we walk among other dogs. Especially since my fur baby is still a 2 1/2 year old 85 lb german shepherd mix who could pull me down the street. lol Thank you, unleashed.”
“My vet had recommended this place for finding some more of the specialized foods my little old man needs and I can see why. This place has such a large selection of specialty food for dogs, cats, and others I believe. I went in for some low fat tummy/pancreas friendly food for my dog and the salesperson immediately let me through the sections with all the different brands to choose from. It can get kinda pricey, but it's special food for my special guy and worth it. Such a relief to have this spot so close by!”
“She always takes such good care of my cats. And she even squeezed us in when there was a cancelation. Only thing I can say that is tough is the parking lot can be a challenge at times. But that will not deter me from coming here and it should stop you either!”
8AM - 6PM
26501 Bouquet Canyon Rd, Saugus“Very nice veterinarian. Dr. Chang was excellent. Very thorough. Thought the next day that I had an issue with being billed twice and spoke with manager Gale. She was wonderful and it turns out I was thinking Banfield services for the price. It was my mistake for sure, but she dug deep to resolve it. Very nice staff all around”
“They have 30 percent off for frozen Fridays and since my pup is on a raw diet this saves me a lot on primal. They also have a big selection of products for your animal here and the customer service is always friendly and making sure your taken care of. It seems they all enjoy their job. Which is rare to find.”
“I highly recommend this location. The store had a variety of pets and supplies. We bought our daughter her first hamster. Miah helped us out and went above and beyond with her customer service skills. She was very knowledgeable and friendly! Will definitely return to this location. Thank you Miah!!”
“I am a travel nurse with two awesome Siamese cats. I wanted to update their supplies and Unleashed came highly recommended from my patients. The sales staff was very helpful in their honest opinions for my needs since my cats are not just stay at home, they are on the road in my van with me. The new litter box and supplies work perfectly. The dash sleeping pads are great and the toys are so much fun for them. Prices are surprisingly low and the choices and quality is outstanding!!!! I LOVE this store. Put on your collar and leash and drive safely and I will meet you at Unleashed. Be safe and God Bless. Debra.”
“We have been taking our dog here for the past 13 years or so. They are very professional, do a great job, and most importantly, my dog has never come home with ticks, fleas, etc. which I had experienced at other groom shops before. Recommend to anyone looking for a groomer in the area”
8:30AM - 5PM
19474 Rinaldi St, Porter Ranch“Great service and great price! I brought my American Akita here and it's safe to say I will Definitely be back! They were able to fit in my last minute and had Kuma looking amazing!!!!”
“Have had a Patio Door xtra large door for German Shep and Fat Lab, they destroyed the housing and the flap. I ordered the parts from Ideal, and when they came, the flap was just a bit short, left about 1/8" gap. I think it may have been my fault that I ordered the wrong part. I contacted support and they are sending the correct one to me via 2 day USPS and no charge.I have been a customer since we had big dogs, 21 years, and will be an Ideal Pet Product until I don't have pets again, which, will be after I die.Thanks for the great customer service.”
“First time customer today with a doodle. These guys do not mess around. This is hands down the best grooming my dog has ever had. Doodle faces are notoriously hard to shape. And they can look ridiculous if not done right. Ruben has skill. I'm very impressed and will be returning. Highly recommend.”
9AM - 9PM
10819 Zelzah Ave, Granada Hills“I love to come to this Petco because of the help and advice I get on products. The kind worker that help me has always been right on in her advice. I appreciate her knowledge always.”
9AM - 9PM
19869 Rinaldi St, Porter Ranch“Jonathan was amazing! He went out of his way to recommend me what dog food I should get for my dog. He went over the best ingredients to look for in the food and what to avoid. I've never had anyone help me this much, I truly appreciated it. He educated me and was kind. I would 100% recommend this place but especially to ask for him for help.”
“Jenny was amazing she helped me find all the things I needed for my new puppy I just got and went above and beyond to really genuinely care and took her time to get me the things I needed .Thanjs Jenny in Saugus Petco”
“This is the second time I Have taken my dog to this veterinarian center and they are amazing they Truly care my dog has a challenge with people and they made her feel so comfortable”
9:00 AM - 9:00 PM
26501 Bouquet Canyon Rd, Santa Clarita“We have been taking our aging dog to this Vetco for about 2 years, and specifically seeing Dr Chang. She's the best veterinary doctor we've met in a long time. She takes all the time necessary for us to understand our dog's care, and her love for her profession and for her patients shows. The staff here has always shown the same level of caring.”
9:00 AM - 9:00 PM
19869 Rinaldi St, Porter Ranch“This review is for Vetco Total Care.This year I have become a cat daddy. This was my very first kitten. Since it was a stray abandoned from its litter I wanted to ensure the kitten's health is well. Although I went to a different Vetco for my kitten's initial shots, I came to this location's Vetco to inquire about spaying. I am not sure if it was bad timing but I've had a difficult time find a spay/neuter facility that was accepting new animals. I reached out to many different places and resulted to no avail. My last resort was to go to Vetco and I honestly did not want to go this route as it was going to be a pricey one. But I did. I felt that my kitten should be taken care of before it goes into its first heat cycle. (not sure if this is really an issue or not)I made my appointment online with ease. Shortly after I received a call from the location and set up two appointments. First was for preop and the other was for the actual operation date. It amazed me how much further into the year we had to schedule but as I mentioned earlier, I wanted to take care of it prior to the kitten's first heat cycle. All the staff that I have met were nice and clear about any information or updates on my cat. We completed the preop and all that was left was the operation date. What I didn't like about the operation date is they set me up for an early time. There was no one at Vetco to greet me at the door as it was locked. I did see some Petco employees walking into the store but the store doesn't open for another 2 hours. So what do I do? While while waiting outside. I watched employees walk in. Asked about getting attended as I had an appointment. Called a couple of times but no one was available to receive my call. Then finally a Vetco employee walked up and asked if I had an appointment. From there I was attended to and made the kitty drop off. Later in the afternoon I came to pick up my cat and had some instructions to follow. A week later we came back for a follow up and my cat was doing great with her recovery. Other than the cost and waiting outside for some time to get someone's attention, I am pleased with the service and speaking with vet about any questions or concerns I may have had at the time. Parking: huge private lotVERDICT: Rise and repeat”
“Dog grooming is very good. Groomer Bryce is the best and my dog likes him. I've done a little shopping there and they have a wide variety of dog food treats and toys.”