8:30AM - 6:30PM
34383 Alvarado-Niles Rd, Union City“Leaving this review because of Lashly. This is my go-to place for returns and it’s always been a breeze. I’m so glad they moved ‘coz I prefer this location than the one by Rite Aid. And on Sundays when they have shortened hours and there’s only one person in the store, the line seems to go so much faster. Lashly is always pleasant with every customer even when the line seems to be non-stop. It’s a hit and miss on other days…you might get a smile from the others (or not), but it’s a given when Lashly is around.”
10AM - 5PM
5178 Mowry Ave, Fremont“This is my #1 choice for fingerprinting now! I have come several times and Ivana is always so kind, patient, and efficient. She is usually the only employee so you may have wait times but the office is a lovely environment so I don't mind. She also gets through everyone fast without reducing the quality or kindness of her work. She prefers cash or venmo but takes other payment forms as well. Highly recommend!”
“PostalAnnex is amazing! They helped me ship a package to India via DHL. Inas at PostalAnnex went above and beyond and was super friendly and patient. She explained the different shipping carriers (USPS vs. UPS vs DHL, etc.), made sure addresses were entered correctly, and helped me navigate import duties. Customer service is amazing here. Even though I don't live in Castro Valley, I'd come back with any package I need shipped because of the level of customer service this location offers!”
“Came here for passport photos and notary. The attendant was extremely helpful and made sure that all the documents were in order. The photos also came out pretty well.”
8:30AM - 7PM
21001 San Ramon Valley Blvd Ste A4, San Ramon“Long pending review which I wanted to post.DJ, you are amazing! Very professional, fast, cheerful, knowledgable, accommodative and above all friendly demeanor.Even after a long day/shift, last 5 minutes before closing also, she is welcoming with a smile. My favorite UPS Store for any postal service, Amazon returns or shipping needs.”
“I come in to UPS to print for my small business a lot and Ivan, Eric and Gerardo are always very helpful when I come into the store. It’s fast service and they get the job done right! I appreciate them every time for working hard and fast!”
“This site is always so useful & will get the job done no matter how unique. I've been a handful of times, and they were always efficient & cost appropriate. I tell all my friends that this is The Best shipping service in the area so you should go, too! I'm sure I'll see you there soon...”
10AM - 6PM
249 W Jackson St, Hayward“I occasionally use the Postal Annex up on Jackson by the Safeway. I pick up shipping supplies, and use their fax services. They are very friendly but often very crowded. They could use another person behind the counter to better service their customers. If not for the line being so long, I would give them five stars.”
“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”
8:30AM - 6:30PM
40087 Mission Blvd, Fremont“Go here about once a week, Sometimes more returning mainly my Amazon packages. Everyone is very friendly. They always give me a return label. I've been to other stores where I've been rushed and they get annoyed when I want a return label. This ups store is very trustworthy.”
“I got passport photos for my kids at this store before, and I've shipped numerous packages and it's my default place for Amazon returns. I've never had any issues and the owner is always very nice, friendly, and helpful.”
“I had to drop off a DHL package and went to this Postal Annex. I did not have the items packed and the items were in odd size so the lady at the counter, Raju, (who happens to be the owner) spent over 10 minutes with me trying out various boxes, while in between servicing other customers. She was very pleasing to work with. She even found some packing material (air bags, bubble wrap etc) until I was satisfied with the package. The entire process was very efficient and effortless. I will go there for all my future postal needs.”
8:30AM - 6:30PM
7172 Regional St, Dublin“staff friendly never any issueshad passport photos done here lighting wasnt good unfortunately and they are significantly more expensive for photos than around the corner heads up”
8AM - 7:30PM
39120 Argonaut Way, Fremont“They are respectable, funny, always willing to help, always go above and beyond for customers satisfaction! All my questions and concerns are answered in a timely matter no matter if the line is out the door. They make me feel like number 1 priority EVERYTIME I visit the store”
“They are always awesome and super helpful everytime I go (and I go almost weekly).Shout out to Sandro and Helga for making my day with such great service.Only UPS store I love to go because of the staff.”
8:30AM - 6:30PM
1179 W A St, Hayward“The UPS store is my favorite to send and return packages or to send priority mails.The staff is very friendly and helpful and very responsive to there customers.”
8:30AM - 7PM
3984 Washington Blvd, Fremont“I came here to drop off my box and printed the QR code on paper which was not workingAnd then Erica and Raj helped me to get me out of this problem.Very helpful people working hereKeep up the good spirit”
9:30AM - 5:30PM
1090 B St, Hayward“Great customer service! Jay was very helpful with providing me the information I needed. With such short notice he was able to get me three great quality posters printed just in time for a wedding. I will definitely continue to use Copy Pacific for all my printing needs. THANK YOU!”
8:30AM - 6:30PM
35640 Fremont Blvd, Fremont“I have used this UPS location on several occasions over the past 6 months and I feel compelled today to comment on the customer service that I experience on every visit. The sales personnel are friendly, knowledgeable, professional, and always helpful. Outstanding effort from all the staff that needs to be acknowledged!”
“Okay so out the last couple times i went the costumer service is either great or is really terrible. I only been in when I think the Mexican girl is there and she is amazing and explains everything when I need help. I try to go when she is there because even if she is busy she goes above an beyond. then there is this other short girl I think her name started with an L but the name tag was upside down. The girl with the upside down name tag basically told me I was illiterate and didn't know how to follow instructions. I also noticed when I do go in the Mexican girl is doing the most work while other workers are on the phone or can't be bothered to help. That's why the minus one star. It would have been five is all the employees where like the Mexican girl.”
“Customer service - Emmalyn was very reassuring and went above and beyond to package up my oddly shaped materials safely. Why l will always choose UPS over other mailing vendors.”
8:30AM - 6:30PM
4847 Hopyard Rd Ste 4, Pleasanton“This would be my favorite UPS store to go to. Never had any issues with shipping or Amazon returns. Most of the time, the staff is very polite and understanding. It can get crowded at times though.”
“I use this location for all my business shipping and visit the store multiple times per week. Great staff who treat every customer with care! I'm grateful for Donna and Teddy and their professionalism.”
8:30AM - 6:30PM
405 El Camino Real, Menlo Park“Ahamad was extremely helpful, I called in hopes to find something I sent out last May. He found my transaction, emailed it over to me. And called me back after some time just to confirm I received it. Everyone in the store is always so pleasant and helpful each time I go in. I highly recommend this location.”
8:00 AM - 6:30 PM
14500 Washington Ave, San Leandro“I had a wonderful experience at this Post Office. The facility was clean and well-organized, making it easy to find what I needed. The staff was friendly, professional, and efficient. They quickly processed my mail and ensured it was properly packaged for safe delivery. If you're looking for a reliable and customer-oriented Post Office, this is the place to go!”
8:30AM - 6:30PM
6167 Jarvis Ave, Newark“I started coming to this store since 3 months and the service is exceptionally good. I was chatting with the person behind the counter and they said they recently bought the store (nov 2023). So I guess the new owner puts a lot of effort into quality service. Highly recommended.”
8:30AM - 6:30PM
20885 Redwood Rd, Castro Valley“Most importantly, Tina is the best! She has the best customer service in this store. Not all staffs are like her. She went above and beyond helping a customer getting a US passport. She deserves a raise a promotion or something.”
“I have been a customer since 2018.. everyone is helpful.. sometimes if it’s a new hire .. they might need more assistance, but other than that .. I have no issues ..”
“The 2 new staff members I hadn’t seen before. Both seem very friendly, Janelle was the person that helped me. We had a nice conversation while she was helping me. Just very friendly and kind.Please keep up the good work.”