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“Very helpful and efficient service!! I was sending a birthday package and Dimitris found the perfect package and did an excellent job packing my fragile items. Would highly recommend!”
“We regularly come to this place because we really like it. The staff is consistently helpful, friendly, and professional. Everyone goes above and beyond to make sure things are handled properly, well packed, and shipped without issues. The service is always polite, attentive, and done with a smile.”
10AM - 12PM
1001 Gayley Ave Ste 105, Los Angeles
Post Offices
“Excellent Service at Westwood USPS
I am absolutely amazed by the service at the United States Postal Service in Westwood. Every single letter I send from this location reaches its recipient without any issues. In the past, my mail would often get lost when sent from other branches, but here everything works flawlessly!
The staff are wonderful — always friendly, knowledgeable, and ready to answer any questions. They work quickly and accurately, and they know exactly when to suggest additional services. Everything here is just perfect. Thank you!”
“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“When ever I went here to ship a package ? I would make the line, not super long but there's a line. One day I was in the line and one of the workers was asking if anyone had a QR code and I did and he told me that I didn't had to wait in the line, that I can do it myself on the self help machines. He showed me how to use it and now every time I go I just scan my QR code and the label prints out I Put it on my package and all done.”
“If I could give 15 our of 5 stars I would: for TUAN! I was there to mail a small package priority. The standard priority boxes weren't the right size, so Tuan customized a larger box to fit my item. He then put it in a priority envelope that was actually slightly cheaper than the box price-- hooked me up. I was having a rough day (tears leaking out despite my best efforts) and though he never said a word about it, he showed me tremendous care, compassion, and gentleness in a moment where I needed it most. He also xeroxed the address info I had on the original box and then just taped it on the new packaging, so I wouldn't have to step aside to rewrite it all. It's like he knew that would be a lot for me in that moment. He not only showed excellent customer service, but incredible humanity-- such a rare quality in this world. Tuan is an stellar human being and deserves all the praise!!! Oh, also, my priority package got from Burbank to Jersey in A DAY AND A HALF!! So Tuan also worked some magic to get my package in the fast lane. <3”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“I had to send out a few small items and received truly outstanding service from start to finish. From choosing the right box to packing, creating the shipping label, and final payment—everything was handled quickly, professionally, and with a smile. Thank you so much!”
10AM - 5:30PM
11304 Chandler Blvd, North Hollywood
Post Offices
“I took my friend who has some difficulty due to a previous stroke. She had concerns about her mail box security at her home address and we went to inquire about a PO Box.
Sterling was so accommodating and made the process easy for her to understand as she gets confused easily and sometimes needs a little more time to process information. He explained everything including the process when ordering/receiving boxes or packages from Amz, Fedx, UPS, as they do not deliver to PO box. Very important to know.
Sterling was patient and reassuring. We both left knowing we made the right choice and Sterling had her back….he truly did.
Sterling is actually Golden! Thank you so much for your kindness, patience & compassion.”
“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“US Post Office atwater village is located in an older, smaller building, but it’s very convenient with easy access from the 5 Freeway. Its location just north of Downtown LA makes it a practical option for nearby residents.
There is free outdoor parking available, which is a plus. It can get quite busy near closing time (around 5 PM on weekdays), so expect some crowds then.
The staff are generally friendly and helpful. Overall, a convenient neighborhood post office.”
“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.
Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.
It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”
“All USPS locations have gone down hill, in my experience, since DeJoy took over. And Steiner doesn’t seem much better — but, this is one of the better locations of all the bad options in this part of LA. I like it better than the one near Fairfax & Santa Monica, as well as the one over on Wilcox. Though this one can be short staffed and the drop off box for packages often sticks, the employees that are here seem nicer than average and the wait often seems shorter. I’ve noticed, too, that packages dropped off here seem to enter the tracking system before packages dropped off at any other nearby USPS branch! Which is important to me.”
“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”
“Incredible people working hard here! I go all the time to ship everything from boxes to mail. The ladies are all great and I’ve never had a single issue. Thank you Erica!!”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
“This post office always has at least 3 stations open, which is more than other local ones, and I have found the workers to be friendly and helpful, even though there is a long line sometimes. The one-way parking entrance/exit can be confusing your first time there, so enter carefully.”
“The friendliest post office I’ve ever visited in my life!
All the staff here are always very friendly and go above and beyond for the customers—even at 4:55 when the last-minute rush of people come in, and I’m sure the staff wants to go home.”
“Only 4 stars because of the long wait ( 1hr outside, about 2 inside just waiting) but know that I did not have an appointment. Staff was extremely knowledgeable, helpful AND friendly! (Though tired, they're dealing with a lot).
1. Make sure your documents are COMPLETELY filled out BEFORE coming. If not I guess do it in line outside but bring a clipboard or something to write on. They do have a LIMITED supply of paper applications and they run out so that's why they recommend coming with your own.
2. Be prepared to wait. Bring water, headphones, a portable charger for your phone, a book, playing cards, whatever. You're gonna have to kill some time. There is AC inside and god bless them a fan (and it's hot) but there's an outside area with tables should you brave the heat (some of them have umbrellas so it's not too bad). One lady brought lunch with her. Queen.
3. Be prepared to STAND too. There aren't enough chairs. Wear comfortable shoes.
4. There are NO public bathrooms.
5. There are vending machines that are cash/coin only. Not sure if it's expensive but at least those are an option.
6. There was a fruit vendor near here and that fruit looked glorious in this heat so BRING CASH and support your local vendor.
All in all, my partners appointment only took him like 5 mins lol. Other people's seem to take way longer.”
“It is, in fact, the most friendly post office I have ever had the pleasure of visiting! 100% of the credit goes to Tina. It was my first time in there and hopefully not my last. She was incredibly helpful, joyful, and much to my pleasant surprise… an Indiana Hoosiers fan!”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“I went in and there was a long line. I thought I would be in line forever, but there was a Supervisor assisting what customers he could, which impacted how long the line was. Before I knew it, I was being served by one of the 2 window clerks. I was thanked for waiting in line. The Supervisor also thanked me for waiting in line as I left. Seemed to me the folks working there were doing their best to serve the customers as best they could.”
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”
“I know tons of post offices around LA are really bad with trash workers, but took a chance coming here and both times I've been here (Tuesday and Thursday morning) the lady working the shift has been nice helpful to me and others in front of me and fast service. Going to keep going a bit out of my way to ship my packages here.”
“I came in with some assorted boxes and envelopes unsure about the exact postage to use, and Marisa was so patient and helpful. She gave the best advice to spend less money and even let me use some tape to seal up my box. I've been to many other LA post office branches and never left feeling happier than when I went in. Marisa is a treasure!”
10AM - 5:30PM
3950 Laurel Canyon Blvd, Studio City
Post Offices
“The employees make this location a 5 star one, especially Janice, she is a superstar, the epitome of stellar customer service!
This location is so much cleaner than many other post offices.
Parking spots are sparse, but there are a couple of large parking lots nearby and the streets have parking too”
“⭐⭐⭐⭐⭐
Postmasters on Riverside Dr is hands down my go-to for shipping. The two gentlemen there are always super helpful and really know the ins and outs—whether I’m shipping to family in New York or sending packages internationally.
I’m writing this review because they saved me big time. Today, FedEx wanted $180 per package (plus box fees) to ship two large boxes to Utah. I went to Postmasters instead and they got it down to $88.20 per package. Huge difference.
Honest, knowledgeable, and fair pricing. I won’t ship anywhere else.”
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“I am surprised about some of the negative comments. This has been my post office for 20 years and I have never found the staff less than courteous and professional.”