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“Came into the store on July 22 at around 1:20 PM to return some Verizon equipment and the two gentlemen that were there were amazing very helpful and kind! The representative that helped me was able to figure out a mailing address that I needed because Verizon wasn’t helpful but he was able to figure it out fast and efficiently. They were also very kind and offered my kids some stickers. These two gentlemen deserve a raise for their awesome customer service!!!”
8:30AM - 4:30PM
960 N Tustin St, Orange
Shipping Centers
“Very helpful to customers who not really know how to process how to get returns labels and get print on email, it didn’t take too long very quickly I’m satisfied I will recommend share to my friends and family.”
“Excellent customer service! Very impressed with the girls working here. Linda went the extra mile to make my printing project look good. Very impressive ?. Oh, and the atmosphere in the store is amazing, playing K-love . Definitely this is the place to go for Amazon returns and printing service as well as UPS!”
“I came here for a live scan and it was great! The process was very quick and easy. The staff were very nice and friendly. I recommend getting your live scans done here.”
“This is the best mail box and shipping/mailing services store(UPS). Randy and his staff are amazing and they go out of their way to help with a smile. Thank you and wish you all the success.”
“We had an outstanding experience at this UPS Store, thanks to Nico! He went above and beyond to help us out and made the entire process seamless. Nico was not only incredibly friendly but also very thorough and informative, taking the time to explain everything clearly and ensure we were well taken care of. His professionalism and genuine care for customers truly stood out. If you need exceptional service, ask for Nico—he’s the best! Five stars all the way!
If you’re reading this Nico, thank you once again!”
“The best UPS store in the vicinity. All their staff members are courteous, helpful, and efficient. Newest go to UPS store for my shipment, returns, notary…
Kudos to their management team, the difference between them and other stores are notable.”
“Absolutely love this store. Not only do they have all the packing/shipping supplies available, the customer service is outstanding. Everyone I met there has always been helpful and friendly. I have visited them several time for packing supplies during a move. They have many selections with reasonable pricing. Recently, I was traveling overseas and wanting to take 2 large paintings with me. They did an excellent job packing the paintings. They arrived at the destination after over 22 hours of flight with not a single scratch. Well done The Box Zone! Thank you for an outstanding service!”
“I recently had an excellent experience at a the shipping center. The staff was welcoming, knowledgeable, and quick to assist with my shipment. They took extra care in packaging and double-checked all the details, ensuring everything was correct. Their proactive approach and professionalism made the process stress-free. I highly recommend this location for its outstanding customer service and efficiency.”
“The owner, Kedir, was exceptionally professional and helpful throughout the process of quoting how fast and how much it would cost me to internationally ship documents as soon as possible. I had experienced excellent customer service with USPS and FedEx on the same day but unfortunately their delivery dates were later and the total price was more than $100+ whereas DHL saved me $30 and could arrive a few days sooner. There is plenty of parking and the interior of the store is modern and clean. I was offered water and the transaction was smooth. I recommend this business and wish Kedir continued success maintaining great service and very reasonable rates.”
“I used to use this place a lot for shipping.
But recently I found out that they also handle part of DMV service such as auto renewals and I found that it's very useful.
They are also very friendly and knowledgeable. So I was glad to be able to use their services with peace of mind.”
“The owner is very nice and very helpful. Every time I go there she’s very kind of respectful and lovely person. This is one of the best places to ship your boxes so reliable. ⭐️⭐️⭐️⭐️⭐️”
“Had a huge last minute shipment we needed dropped off, and Saul and Eddie gave exceptional service and worked very hard in the 100 degree heat helping us unload and check in all our packages.”
“Dhiren is very nice and was helping everyone that came in as I waited with extremely patient and detailed instructions. We had a fun chat while he helped me with finger print scan 10/0 service!”
“Love this mail center. Signed up to have mail delivered there through ipostal service and I was having difficulty creating the account. Dale stepped in and made sure everything went flawlessly. Now I get important documents and other mail there with no problem.”
“Good dealing, speed of service and shipping, and clarity of the shipping path, I will adopt you as one of my favorites and it will not be the last deal with you. Thank you very much Mr. Mohammad”
“they are always consistent at this location and make it a point to address you as you arrive. They seem to always stay on top of the crowd if there's one that starts to form”
“Great experience with office staff communication, quality of work and professional approach from starting with inquiry to deliver the international shipment process.”
“I recently worked with Freeman Co as an exhibitor for a show. I used them for receiving a pallet at their warehouse, delivery the pallet to the show, and shipping the pallet back across the country. They were great on the front end, answering all my questions. However, after the show there were two pretty major misunderstandings, which we all know happens sometimes. Often these misunderstanding don't end up positively for the customer, but THAT WAS NOT THE CASE WITH FREEMAN. They went above and beyond to treat me as a valued customer. It wasn't just customer service, it was an absolutely positive customer experience. Anytime I get the chance to work with Freeman, I definitely will!”
10AM - 2:30PM
21520 Yorba Linda Blvd G, Yorba Linda
Shipping Centers
“New owners. Fantastic customer service. Shipments are packed efficiently and always delivered correctly and on time. Highly recommend for business owners and families sending packages to loved ones. They get the job done right the first time and everytime.”
“I frequently visit the location at 3419 E Chapman Ave in Orange, and I can’t express enough how wonderful the service is there. The staff always greets me warmly and treats me with such professionalism, especially Debra. She consistently goes the extra mile to help me out and is friendly, patient, and knows her stuff. I really appreciate how she and the rest of the crew take the time to assist, even offering packaging when I forget it for my returns. My visits have been great, no hassles, no frustrations, just a lot of gratitude for the support they provide!”
“For international express delivery, I choose DHL because the price is more favorable than FEDEX and UPS. When I was sending a package today, I met a staff member named Manny. He is very nice. Not only does he have a handsome face, but he is also helpful. Actively helped me complete the data entry of the document, saving me a lot of time. I am very grateful to him. Today is nice day.”
“Just came with my mom to do a livescan and he was so friendly and helpful, if you ever are in need look no further. The price was also really good company to a mobile service asking for hundreds.”
“It’s always a positive experience at this location. Andrea, Aria, and Angelo consistently provide excellent customer service. Whether you're shipping, returning, or picking up mail, they handle it quickly and efficiently. I chose this location based on the great reviews—and I can now confirm they're absolutely true! 5/5 – Highly recommended.”
“Clean store, personnel is professional, helpful and kind. Great experience notarizing a couple documents. Saw the employees tending to other customers and I can say they all were equally professional and helpful to them (including taking a passport photo of a maybe 1 year old baby). Definitely recommended.”
“They are really helpful good place to go to for sure I recommend it. Liandra Sapien-Perez your the main person I love seeing when I walk in your beautiness makes your Business better ?❤️”
“Amazing wow where do I start? first and foremost Danny who is very amazing and helpful and insightful on everything that I had questions on. He is the reason why I went there instead of the closer ups to my house. He just makes you feel like wow this guy cares and he really gives his all to make sure your happy and more than helped out. I cant thank him enough which is why the least I can do is write this review about my experience at this location Im just really amazed and impressed that there are still good customer service and helpful people that actually wanna see you fully helped out and happy I appreciate Danny and this ups location so much and im very grateful and I Hope he gets the recognition he deserves because his energy and his helpfulness is really the best in any standard of customer service. Thank you so much!! I DEF RECOMMEND this location.!! and also I just met Matt there and im sure hes an amazing person as well But im honestly just speaking of my experience with the gentleman thats helped me out the two times i went there. thank you again!!”
8AM - 12PM
524 E Imperial Hwy Suite A, Brea
Shipping Centers
“Sent a baseball banner request using a design I had already formatted from Canva app. Banner was printed according to specifications, ahead of expected pick up time. The price, quality, and turnaround time cannot be beat. A great asset to team reps!”
“Nothing beats their speedy service. All the employees always help me get my packages out on time and are always so respectful when I have questions. Remarkable customer service from this location.”
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“We went to our local UPS store after moving to the area. Melinda was very helpful, kind, and patient with notarizing our legal documents. Highly recommend for any notary needs, a pleasant to work with!”