Hotels in Walnut Creek, CA

“Chance was such a wonderful person. She helped coordinate decorations for a colleague graduating college from across the country. She went above and beyond to create a magical moment and I just want it to be named here.

The room was very nice and quaint and had been around since the 60s but the interior is definitely updated. Reasonable price even for the last minute booking.”

“Casual place to stay the night. Nice people. Right next to fwy, can be little noisy. Fairly comfy. Allows pets in some rooms. Pool & vending machines. Centrally located.”

“I booked this room for my brother, who lives in the area, had an emergency in his home, rendering his home inhabitable for the night. I called the front desk staff to coordinate the 3rd party check in, and they were wonderful from start to finish, making this a seamless transaction for me. My brother and his wife also commented on how helpful the staff was, assisting them with their belongings, making an easy check in, and providing them with a wonderful stay.

I do not have the names of the staff members that assisted, but I called the hotel around 1730hrs PST on June 5th, and my brother arrived around 1900 hrs. I would like to thank to thank the staff, from the bottom of my heart, for making a difficult time for my family as pleasant as possible! It is truly appreciated!”

“Staff was friendly and helpful. The room was nice, but a little dated. The pool was good, but the jets in the hot tub didn't work too well. The elevator near our room was out of order. Breakfast was good.”

“I have stayed at this hotel multiple times before, but a few things were in need of an improvement.

The last time I stayed at this hotel, the fitness center sprung a leak while I was working out. Since then, it has been remodeled. That's the good part. Since the remodel, there are no ellipticals in the fitness center. This is standard in any hotel gym anywhere. Why this gym decided to have three treadmills and no ellipticals is beyond me.

Secondly, the fitness center does not open until 7:00 a.m.. that makes literally no sense, early risers and people traveling on business want to get their exercise in early in the day.

They will sometimes let you in early, but only if the maintenance people are on staff. If they are not, you have to wait.

Also, this hotel still does not have all of its floors with TVs that can support apps such as Netflix. That's pretty standard these days.

Additionally, they got rid of the valet parking that was used in 2024. In 2025, they said that the valet parking was coming back. In 2026, and still has not come back. The underground garage is terribly laid out, and many of the spots too small to support SUVs or minivans.

The hotel is literally right next to Pleasant Hill BART station. That part is convenient. The train goes right by some of the rooms. I would say the windows block out 90% of the noise though.

Also, this is a cash-free hotel. There are QR codes around the hotel which will allow you to tip electronically. Unfortunately, if you failed to look at the employee's name tag, you (were they) are out of luck.

If you prefer to tip in cash for housekeeping or drinks, etc. that means they cannot break a bill at the front desk.”

“I had a small issue with my room, but Holis went above and beyond to make things right. He was incredibly kind, professional, and genuinely cared about making sure we had a good experience. The property is very clean, well maintained, and beautiful. Thanks to the outstanding customer service, I left with a very positive impression. I would definitely stay here again and highly recommend this place to anyone!”