Cell Phone Stores in Walnut Creek, CA

“Found this hidden gem on YELP and couldn't be happier with the service and price!!! Yama and Jim work fantastically together to make sure everyone is happy and electronics are FUNCTIONING!! The turnaround was quick, and these guys know what they're doing!”

“Recently, my wife and I visited the Walnut Creek store at 1345 South Main Street. Our purpose was to purchase the new iPhone 17 Pro. We were greeted by a sales associate who introduced himself as Sid. He was very professional, and his presentation explaining certain attributes about the phones was excellent. He was patient, and perhaps most of all, he was a good listener. When we had what might be construed as silly questions, he immediately assured us that his purpose was to ensure that he met our needs, and he encouraged us to ask any and every question until we felt satisfied in making our decision to purchase the phones. When we left the store with our new phones, we were comforted knowing we had made the right decision, thanks in part to the high professionalism of Sid.”

“Five stars for Trew! I helping my elderly father with a complicated account issue which had gotten more complicated when dealing with reps over the phone, so we came into the store in person. Trew was incredibly patient and kind. She helped us navigate everything. Thank you, Trew!”

“Christi was very professional and went out of her way to do everthing she could to help me solve a problem on my Macbook Pro. I could not find anywhere to give customer service feedback, so I hope a manager will see this. She should be commended. I called a different apple store earlier and was basically offered no help in a condescending tone.”

“I have visited this location a few times. And honestly, based on my visits, I can believe that this location is much nicer than the one in Antioch. Although, I probably wouldn't drive half an hour to here to get what I needed; I could if I want. Anywho, we were in the area on Nov. 24, 2023, and it was Black Friday, so we decided to stop in and see what kind of deals they had. And honestly, I was a bit disappointed. The sales that I have been seeing said "30% off", which isn't much of a deal. I was in the need for pajama pants and some socks so I picked them up. I scanned them, and they were on sale. I also bought some accessories for my new phone, and I was pretty disappointed with the fact that they weren't on sale. While we were checking out, I decided to use my Target Circle rewards (like I do usually), and the person who checked me out suggested I spend a certain amount to get the discount. I didn't get their name, but the way they explained it to me was very helpful. And everything went through without any issues. Would I come to this Target again? If I am in the area again, maybe I may check it out. Since the Pittsburg Target closed down, I have mostly been going to the one in Antioch and this Target is out of my reach. I like how there is a parking garage underneath, which is nice especially in a place where parking is AWFUL.”

“Not sure why this particular Verizon store isn’t sporting higher than a 3.1 star rating, but it’s absolutely not because of people like Alex !

This guy spent warm, quality time with us in setting up our new IP17s and really took us under his wing to make sure that we were taken care of and that we had a great customer experience. We felt he made us smarter as a result of the generous time he spent with us.

In my opinion, he sets the example for not only the valued service elements of a phone store, but those that any business should strive to provide in pursuit of a loyal customer base.

I just hope that Verizon realizes how lucky they are to have someone like Alex on their team !”