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“Had to give my thanks to Store Manager, Jon Bryant, who helped me with sizing and exchanging to correct chelsea boots. I came in with the wrong size that I purchased on AE online on Friday evening, and Jon quickly measured my feet, explained what may be the issue(s), brought out two pairs to try out with one of a longer length and another of larger width, and process the exchange. I was in and out in less than 15 min. He was pleasant and knowledgeable expert to talk to too, which made the store visit a pleasure moment!”
“I’m a avid Macy’s shopper!! I have been shopping with Macy’s for over 50 years, I have had Great, Good and Poor experience s in All departments and after all this time it is still my go to store. Hopefully it will stay true to its roots of customer service, quality products and affordability.”
“I went just this month to Bonobos and was helped out by Akiko. She was great, she got me exactly what I was looking for (a blazer). Then, I inquired on some unique short sleeve undershirts. In which she put me onto a really cool and unique one in which I went with. If you get Akiko to help you out, you’re in good hands. 10/10”
“Nice store with a large selection of clothes. The store is big and never too crowded, and you never have to wait long for a fitting room. The clothes are a little expensive here but it’s overall a great place.”
“If budget was not an issue I think half of my closet would be Marine layer. But understandably so the price is high with high quality. I really love their cozy styles with knits and high quality materials. The fit is really good and all the clothes that I've had from them have really stayed in good shape.”
“Great customer service and the clothing is exceptionally comfortable. I've had a pair of the legging like material joggers for a couple years and they are like new. Wear very well. I recently went in and bought a pair of super duper comfy cute leggings and a couple bra tops. I had gotten some stuff at Lulu and it was so thin and cheaply made and their in store selections suck, so I returned it for this awesome stuff. It's way nicer IMO and super cute and soft.”
“Im so happy with the Service here. I called last night to see if they had a shoe in stock. They held it for me til the next day. Came in today to exchange my husband's shoes and Julie the cashier was great. Many thanks to you all!”
“Who doesn't love Vans? I love that I can still go and wear them first before choosing. The staff here is awesome. They're super nice and helpful. It makes me happy that it keeps classics around but they still make really cool new stuff.”
“Andreea and her team are exceptionally well put together. Helped me get the perfect look with multiple shirts long/short and pants for my new corporate position. Definitely have a customer for life!”
“I usually save my Credits and visit every 3 months to use my credits. This store is clean , organized and the staff are so helpful. Specificlly an associate cant think of her name Nice lady with glasses, speaks spanish!! OMG shes amazing!!! Always gives me tips, guides me with sizing and I end up leaving the store with Items I LOVE!!!!”
“We had such a great experience at TravisMathew in Walnut Creek today while shopping for a Father’s Day gift. The customer service was amazing we had about four different staff members come up and help us, and every single one of them was so kind, patient, and helpful. They really took the time to help us find the perfect gift and made sure we were getting the best deals possible. It made the whole shopping experience so much easier and way less stressful. Everyone there is always so welcoming and makes us feel taken care of every time we come in. We really appreciate how much effort they put into helping their customers! It’s rare to find a store where the team is consistently this attentive and genuinely cares about making your experience a positive one. You can tell they value their customers and take pride in what they do. We’ll definitely be coming back for future shopping trips and highly recommend this location to anyone looking for great service and a great selection.”
“Great experience here with an employee named Jim. He helped style my husband and find a great outfit for his business.
He recommended khaki shorts with this breathable white polo shirt. It’s a sophisticated professional look but still comfy with the summer weather. He’s very friendly and helpful and gave great recommendations and assistance.”
“We met Keith over at the Keith Haring collaboration display. SUPER helpful and friendly, made a point to track down one of the shirts in a size they didn't have at the location. Great folks at checkout too.”
“Separate line for returns is clutch. Need to pump up the AC though. Too hot for my liking. Lady at the return counter was super nice too. Hope she had a pleasant day.”
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“Had a phenomenal experience with renting a suit there had two weeks for my event and got it in time and made all the proper adjustments for the suit to fit perfectly fine and overall excellent service”