10AM - 8PM
1540 Olympic Blvd, Walnut Creek“Stacey at the Walnut Creek location was amazing. Super knowledgeable, friendly, and made me feel very comfortable with my first purchase of Allen Edmonds. Will definitely be a returning customer online and to this store in particular. Thanks Stacey!”
“A very well stocked and clean store for a Macy's. Actually have encountered friendly staff, I remember that store when it was Capwells then Emporiam, I used to work for Christion Dior and sold to both Macy's and Emporiam, 40 years ago.”
“I have a wedding next weekend and need a new shirt. Unfortunately, I need my shirts blocked and the turnaround would have been after the wedding. Moe has never let me down, I explained the situation and he is accommodating me. I will not shop anywhere else or from anyone else. Thank you, Moe!”
10AM - 8PM
1266 Broadway Plaza Suite 1100, Walnut Creek“I am not one to write reviews but from the moment I walked into this Travis Mathew location I felt like I was family. The employees that greeted me as I walked into the Broadway Plaza location were Jack and Mike. I believe Mike is the showroom manager of the location as he was directing and talking to the other employee's to help customers and was recommending items to the people shopping. Jack and Mike helped me select some items as I told them I was going on a golfing trip. I never felt like the two of them were pushing items on me but more of helping me select the best for me and look good. I ended up spending close to $500 and took advantage of an amazing promo they have going on up until memorial day. Highly recommend. I def will be going back again thank you Jack and Mike.”
“Had a great experience today at Untuckit in Walnut Creek. Isaiah opened the store promptly at 10am, he was very personable and knowledgeable about the product. He brought out all the styles they had in my size, made recommendations as too what color shoes, and pants would go with the styles I picked out! Then once I was done selecting, he offed to steam the shirts for me! Great experience overall, will definitely be going back!”
“Beautiful store great customer service, Ezra helped us, and she even said leave and searched for exactly what we needed 10 out of 10 would recommend this location”
“I was having a terrible day yesterday and trying to get through my list of errands. On the list was to bring In a sweatshirt that I ordered online that was too big. Christopher B. helped with the matter and went above and beyond. I really appreciate him because these days, it feels like customer service is dead. He made my day. Love this store and have been shopping with them for about 20 years now. Again thank you Christopher for your attentiveness and kindness. Isis Hunter”
“I came across a beautiful peacoat while perusing their Walnut Creek store location while visiting family in Northern California for the holidays. I wasn't 100% sure I wanted that coat as it was the first one I tried on and I like to shop around.Fast forward to a month later and after trying on more than 20 coats from all sorts of designers, I was certain that I wanted the specific R&G jacket, but I couldn't find it in my size online or at any southern California location.I called the Walnut Creek store and one of their reps, Nikki, was so gracious and helpful. Between shipping and payment logistics, it wasn't the easiest transaction to coordinate, but Nikki totally took care of me.So big shout out to Nikki and kudos to Rodd and Gunn for doing an excellent job fostering great customer service. A wonderful showing of the best of New Zealand.”
“I needed to find some business sports jackets quickly for a new job, so I stopped by the Bonobos store in Walnut Creek. I was helped by Jefferson, who was very knowledgeable and helpful. He helped me pick out two sports jackets that fit me perfectly and were very comfortable. He also helped me pick out multiple Stretch Weekday Warrior Dress Pants, which were also very comfortable. I was very impressed with the quality of the clothing and the customer service. I would definitely recommend Bonobos to anyone looking for high-quality, comfortable clothing.”
“I have always loved going in to marine layer - aesthetics - always beautiful! The layout of the clothes - vibrant! But what brings me in are their sales team! They are always so warm and welcoming whether you're browsing or buying! Mackenzie one of the sales staff is someone you want to help you! She did all she can with our tech problems! Look her up if you're in the store! One last pitch - they have their up cycle T-shirt program. It's a win win situation! Love Marine Layer!”
“this place is a literal heaven. it has everything I desired from tops,bottom, dresses,and jumpsuit.if I had to restart my closet urban outfitters is where I would go.has great prices for amazing quality.”
10AM - 8PM
81 Broadway Ln, Walnut Creek“Its a store. It's nice to not be bothered by people, I guess that where I differ from the other reviews. If I need help I've just gone up to someone and when it's my turn they help me. Idk, I guess I don't need someone waiting on my every move. It's nice to just get what I need and get out without some fake customer focused courtesy.”
10AM - 8PM
84 Broadway Ln, Walnut Creek“Im so happy with the Service here. I called last night to see if they had a shoe in stock. They held it for me til the next day. Came in today to exchange my husband's shoes and Julie the cashier was great. Many thanks to you all!”
10AM - 8PM
1288 Broadway Plaza suite 1105, Walnut Creek“Awesome service, nice, patient. They helped me narrow down my decisions and gave me all the details about my items. Showed me all the different options and colors based on my interest.”
“Sophie was super helpful when I was shopping for abc joggers. I couldn’t remember my size from another pair but she helped me find it and made buying another pair very very easy. Great job!”
10AM - 8PM
72 Broadway Ln, Walnut Creek“Old Navy is a popular clothing store that offers a wide variety of items for men, women, and children. The store is known for its affordable prices and trendy styles.One of the things that sets Old Navy apart from other clothing stores is its focus on sustainability. The company has a number of initiatives in place to reduce its environmental impact, such as using recycled materials in its clothing and packaging.Another thing that customers love about Old Navy is its customer service. The staff is friendly and helpful, and they are always willing to go the extra mile to make sure customers are happy.Overall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.Here are some pros and cons of Old Navy:Pros:Affordable pricesTrendy stylesSustainable practicesExcellent customer serviceCons:Some items can be low qualityStores can be crowdedReturns can be difficultOverall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.”
10AM - 8PM
1179 Locust St B, Walnut Creek“Love Tillys! I went in and they didn't have my size so they ordered it. They said something like 5 days and instead it came in like 2 or 3! I was surprised! Great customer service too :)”
“We met Keith over at the Keith Haring collaboration display. SUPER helpful and friendly, made a point to track down one of the shirts in a size they didn't have at the location. Great folks at checkout too.”
“I visit this location a little more than occasionally looking for a more special piece, like a returned sweater someone bought online and not normally found in their stores. While this location is spacious and pleasantly merchandised, staff can be unhelpful almost bordering on surly, not thanking you after a purchase or not coming back to you promising to look in storage for an undamaged piece that you want to try on. Foot traffic in this store is not so intense as to be overly taxing to staff. To be more specific, the male staffers can be more customer friendly than the women.”
“Eli helped me out the other day at this location, and he went above and beyond with a great attitude to help me find a pretty obscure shoe. I was about to leave, but then he found what I wanted and I bought two pairs. Promote that man.”