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“If budget was not an issue I think half of my closet would be Marine layer. But understandably so the price is high with high quality. I really love their cozy styles with knits and high quality materials. The fit is really good and all the clothes that I've had from them have really stayed in good shape.”
“This review is for the store, not the company. The store was well staffed on a Saturday morning and merchandise was neatly organized. They were very helpful in processing an online return (when the online customer service team was not). They also helped me out with setting up a fitting room so I could try on new stuff. Also the employees were all wearing the brand…always a good sign.”
“Great customer service and the clothing is exceptionally comfortable. I've had a pair of the legging like material joggers for a couple years and they are like new. Wear very well. I recently went in and bought a pair of super duper comfy cute leggings and a couple bra tops. I had gotten some stuff at Lulu and it was so thin and cheaply made and their in store selections suck, so I returned it for this awesome stuff. It's way nicer IMO and super cute and soft.”
“I truly can’t say enough about JBJ by Jill.
I’ve known Jill for years, and getting to experience her generosity and kindness regularly is such a gift. She pours that same heart into her boutique. JBJ by Jill is a truly women-owned and operated business, and what makes it so special is that Jill genuinely cares… about her clients, about the experience, and about every single piece she curates. That level of care is rare.
Her eye for jewelry is incredible. She somehow hand-picks pieces that feel like they were chosen specifically for you. I am completely obsessed with her jewelry.
She also makes it effortless. My husband can walk in and confidently grab something beautiful because she knows exactly what I love. (And he has done that numerous times ?) The customer service is impeccable: personal, thoughtful, and never pushy.
Beyond the stunning pieces, Jill is the kind of woman who makes you want to be better as a business owner, and as a human.
If you’re looking for beautifully curated jewelry and an experience rooted in real care, JBJ by Jill is your place.”
“Elegant boutique shopping experience. The staff is attentive, knowledgeable, and professional. I like the natural fabric available at the Eileen Fisher store, they are comfortable and breathe easily. They have a variety of colors and styles from easy, slim, to relax fit. Excellent parking available in the Walnut Creek Broadway Plaza mall Center, refined shopping center, quality boutiques, department stores, and eateries. Great for the whole family!”
“Nice store with a large selection of clothes. The store is big and never too crowded, and you never have to wait long for a fitting room. The clothes are a little expensive here but it’s overall a great place.”
“I received my order and am SO pleased with the item I ordered! It fit perfect (I ordered the size recommendation on the website) and the quality is so beautiful and elegant in every detail.”
“I called the store to ask if an item was in stock and Eric let me know it was out of stock at their location. But he was so sweet and kind to connect me to another store that did! He even went above and beyond to give me the store number and luckily I was able to get the item I wanted. Amazing customer service!!”
“I'm someone who has never had a pair of jeans that I loved, but I've always wanted to have that perfect pair. I decided to give Madewell jeans a try because I'd heard they were cut well for different body types. (I have a small waist and bigger legs so I often have a waist gap or they are too tight in the thighs.) Jordan in the Walnut Creek location is so knowledgeable and patient and she helped me find the perfect pair of jeans for me. Not only do they fit great, but they are super soft and so comfortable. I tried on so many pairs and she helped me refine it down to the one that was perfect for me (the Perfect Vintage Wide Leg). Thanks Jordan!”
“Im so happy with the Service here. I called last night to see if they had a shoe in stock. They held it for me til the next day. Came in today to exchange my husband's shoes and Julie the cashier was great. Many thanks to you all!”
“I’ve been shopping at this clothing chain for years and years, I say at least 30 years. They have them in quite a few locations. They have one Napa, Lafayette, Walnut Creek, and I do believe Moraga. They have a wide variety of clothes for men and women and children, this is fascinating for a small chain. They actually have a teenager department for girls and two sections of the women’s department, one for the very mature woman. They even have a shoe section with a very good variety. Also Jewelry and purses. I forgot to mention on the woman’s side, they have undergarments and sportswear.
It truly is amazing the variety of clothing and other things they have in these stores. And the prices are decent. Don’t miss out is my suggestion.”
“Reformation's selection of dresses are beautiful. I discovered this brand quite some years ago and was always impressed by how flattering it was on a curvier, midsize, and plus size figure. I've gone up and down throughout the years, but the dresses have always looked amazing. It's definitely my spring and autumn dress go-to.”
“So happy to finally get a Vuori in Walnut Creek. It's small but they have a great selection. I'm so happy I came in first because I was a bit in between sizes. Vuori is my go-to for my everyday fashion. Pick myself up a windbreaker and some shirts! I recommend this place!”
“Andreea and her team are exceptionally well put together. Helped me get the perfect look with multiple shirts long/short and pants for my new corporate position. Definitely have a customer for life!”
“Best boutique I have been able to find in the east bay! Great labels. Expensive, but they have good sale prices and excellent quality clothing, shoes and accessories. So happy I checked this place out.”
“Love this place - love how attentive the owner and staff are. As one who has consigned there and shopped there since Labels was first opened all I can say is so glad Labels is there?”
“Love coming here and finding brand names for really great prices. Still found a great selection but the place has gotten a little bare. I feel like they used to carry more bigger brand names. Nonetheless still really enjoy coming here and the prices are still incredible.”
“We met Keith over at the Keith Haring collaboration display. SUPER helpful and friendly, made a point to track down one of the shirts in a size they didn't have at the location. Great folks at checkout too.”
“Separate line for returns is clutch. Need to pump up the AC though. Too hot for my liking. Lady at the return counter was super nice too. Hope she had a pleasant day.”
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“Not only is this lovely little shop amazingly curated with the loveliest clothes and beautiful accessories, the shop owner is a gem of a human to have the chance to interact with. She’s so kind and helpful with finding great styles, it’s a whole experience. She really stretched my style pallet while also being super sensitive and respectful if I wasn’t crazy about certain pieces. I walked out with several outfits I truly love and feel excited about showing up in the world wearing. As some of the others mentioned, she offers drinks and it feels like you’ve stepped into a hospitable little piece of Turkey. Several folks stopped in and it was such a friendly and warm environment. Nothing you could experience at a mall or department store. I will definitely be back both for clothes and great vibes!”