“Dennis is the greatest rep I have ever been to, he’s honest and helpful all the way around. Will wait for him time and time again and will even come back another day just so he can help me. So grateful for him!!Thanks Dennis!!!”
“Legacy Sprint Business customer for 20+ years. Upgraded the entire family to new phones and also upgraded the T-Mobile plan, and there were some challenges due to the carryover from Sprint. Customer Care (on the phone) couldn't seem to figure out how to get everything working correctly, so opted to work directly with the team at the Castle Rock store. They were extremely knowledgeable and helpful during multiple store visits and were able to get everything working smoothly. In today's business climate where customer service seems to take a back seat, it's refreshing to deal with people who honestly care and want to help their clients. Very pleasant experience overall and highly recommend!”
“Just a nice CLEAN store with friendly folks. Sadly they rely on self service check out most times. Good lighted safe parking lot. Gas station on NW corner of lot.”
“Was quick and easy. Went in for a new phone upgrade. Didn’t feel pressured at all. Joel worked with me, he was very knowledgeable and helpful. Also he went through my current plan to mention to me new changes in pricing to save me money. As well as looking for other discounts to save me money on my monthly bill.”
“After 1 and half hours on the phone with 4 experts my phone was worse than when I called They promised to call the next day and never did I stopped in at the store and Joel fixed it in minutes! He was so kind and great. Thank you Joel”
“Great service by Orlando. After having horrible service at two other At&T stores it was refreshing to have good service. Orlando did everything he could to help me out. He deserves a promotion!”