“I came into the store to get some help with my sons phone after spending over an hour on the phone with AT&T over seas service center- who couldn’t seem to figure out how to help me. Sophia was amazing! I was in and out of the store in less than 10 minutes! Thanks Sophia!”
“The staff here have gone above and beyond to help me when support is useless and keeps messing up my account... over charging or misinforming me. Yesterday I was in this store for 2 hours while they were trying to help me with an issue that support messed up. I went to the Twenty Mile store previously and the staff were terrible, so I started coming here. Collectively between in person visits and being on hold with Tmobile this month alone I have spent 16 hours trying to resolve billing and issues with my phone number that they gave away... that I've had for years..The staff at this location are the only reason I'm considering not changing to a different company, because I've had enough with the issues and 3rd party out of country calls wasting hours every month. These people deserve a raise 👏”
“Mia at the Parker Verizon store was UNBELIEVABLY helpful today! She resolved some technical issues I was experiencing with my phone after a recent Samsung update. She got it done approximately 15 minutes, after I had spent hours on the phone with customer service over the past month. If you need help, she is the one to see!!!”
“The best experience and customer service i’ve had! Drew was awesome and helped with everything I needed! I’ve never had such a great customer experience”
“Incredible team here. After awful previous experiences, the Parker store has done a fantastic job of making things right. After being a customer for over a decade, these guys provide the customer service that T-Mobile was built on.”
“Katy at AT&T store in Parker was absolutely fabulous. Very patient with me. I’m not very savvy on setting new phone up are able to accomplish it every time I went back with questions. She was so friendly and extremely helpful.
Thank you, Katy for all your help!!!!
AAA+++”