Truck Rental in Castle Rock, CO

“I highly recommend Park Street Storage. In a tough moment, their top notch employee Brittany was able to help me address some concerns outside of her normal scope of duties and fixed the issue at hand with focus on me and family's situation. I will continue to do business with them and cannot speak highly enough of the help Brittany provided.

Thank you!!!”

“I've had ongoing issues trying to get something taken care of with my vehicle, and bringing it to this location was the best decision I could have made. Josh, especially, deserves recognition. He is incredibly knowledgeable, professional, and genuinely cares about taking care of people. If there were ever someone who should be considered for a leadership role in customer service, training, or staffing, it's him. You can tell he leads with integrity and consistently goes above and beyond without being asked. The entire experience restored my faith that outstanding customer service still exists. I'll absolutely be back and will recommend this location to anyone who asks.”

“First trailer had a broken light so after trying to fix it, they swapped out for a different one. It took longer than I expected (over 30 mins) but we finally got what we came for.”

“You’ll need to read through this review to understand why I am giving Penske 5 stars instead of 1 star. Our rental experience in Parker started out as a nightmare. Three different men in three different locations (Aurora and Parker) lied to me about checking over the truck we were renting to make sure it was in good shape and clean. This was because our first experience moving our daughter from California to Florida with a Penske truck was also a nightmare. The truck was in poor condition and the engine had nonstop issues during the trip. That’s why I checked multiple times with these men to make sure it was all good before we rented it. Turns out, not one of the three men actually did what they promised. The truck was filthy, damaged, and the check engine light came on as soon as we started up the engine. We had 12 people waiting at our house to pack up - and no truck. I wanted to cry. Then came Ashley Roulstin, the Consumer Development Manager for Penske. She is why I am giving this a 5 star rating. She arranged another truck for us in Castle Rock, personally talked to the people there to make sure we got a clean and well running truck, and then handled all the paperwork for us. She called us, texted us, and made sure we were compensated for all the trouble. She was super nice and helpful. There was even more that went on that day that made it so tough, but she made the day end on a positive note. We drove almost 2,000 miles in that truck without the slightest trouble. That’s why I gave this 5 stars instead of 1 star.”

“I had a great experience with these guys. Knowledgeable and kind, friendly staff. A great Labrador on the floor of the office the beautiful smile that made my day. My vehicle and trailer we're ready to go and the price was exactly what it was supposed to be. Couldn't have asked for anything to be better than it was.”

“I see nothing negative, the staff was very helpful and vehicle operated without any issues and was very clean and well maintained when we picked it up. Only issue was we could not get the u haul app to work for checking the truck back in.”