Ace Hardware Northgate is a helpful, friendly, and well-organized local store that serves its community with quality products and personal service. Customers appreciate the store’s wide selection of hardware and specialty items, which are often not available elsewhere. The staff are consistently described as helpful, competent, and approachable, making shopping a positive experience. They are quick and efficient, capable of making keys in just a few minutes and handling unique requests with care. The store is clean and well-maintained, creating a pleasant shopping environment. Customers note that the staff wear Ace vests, making them easy to identify, and mention that the service has improved over time, with staff being friendly and knowledgeable. While some mention past issues with store culture and signage, recent reviews highlight a more welcoming atmosphere and better customer service. Overall, Ace Hardware Northgate is known for its helpful staff, organized layout, and ability to carry items that meet customers’ needs, making it a reliable neighborhood hardware store.
Matt was a great help in getting a new bar and chain setup for me. Got her home and cut thru some good size logs. Thanks
August 2026
I have always had great customer care at this store. Today I brought in a window screen needing repair. Ryan fixed it while I waited. He is a great young man and employee. All of the employees I spoke with were helpful. This store is a local community treasure!
