Ace Hardware Northgate is a helpful, friendly, and well-organized local store that serves its community with quality products and personal service. Customers appreciate the store’s wide selection of hardware and specialty items, which are often not available elsewhere. The staff are consistently described as helpful, competent, and approachable, making shopping a positive experience. They are quick and efficient, capable of making keys in just a few minutes and handling unique requests with care. The store is clean and well-maintained, creating a pleasant shopping environment. Customers note that the staff wear Ace vests, making them easy to identify, and mention that the service has improved over time, with staff being friendly and knowledgeable. While some mention past issues with store culture and signage, recent reviews highlight a more welcoming atmosphere and better customer service. Overall, Ace Hardware Northgate is known for its helpful staff, organized layout, and ability to carry items that meet customers’ needs, making it a reliable neighborhood hardware store.
Their customer service was exceptional! Every employee was extremely kind and went above and beyond to lend me a helping hand. My experience was quite pleasant and joyful.
April 2026
Neat store for basic needs tools etc... staff is also quite helpful.
March 2026
The bolts and nut selection was perfect. I had a broken trailer tongue bolt. They had grade 10.5 metric bolts was a life saver!
