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January 2024
I spent over a year trying to remove a bill that was not ours to pay. In the meantime of being charged these unnecessary bills, we kept being charged late fee's. I talked to over 13 customer service people over this period of which many continued to refuse to even look into these arbitrary bills.
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January 2024
The first time in three years you have done what you were supposed to do when you said you were going to do it. Your field people have always been great. Your computer and office system is terrible.
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January 2024
Phone lines give you the run around and never connect you to a person, then ask for a survey about the person you talked to!? ? This is rediculous. Fix yourself. Then fix the propane tank I have with an open/close valve that doesnt work.