Joshua at FOOTLOCKER Citadel is AWESOME!! HES polite, professional, helpful. Best customer service EVER!! THANK U JOSH FOR HELPING ME EVERY TIME I COME IN. I Have bought 3 pairs of nikes in 2 days. 2 of the 3 days Joshua helped me. The other time a really nice lady helped me. FOOTLOCKER CITADEL has EXCELLENT CUSTOMER... read full comment
October 2026
The crew on today, particularly Joshua, Alisa and especially Francesca were outstanding in meeting my kids needs, and made a PITA normal shoe buying process outstanding. Really impressed.
August 2026
Great customer service; Joshua is awesome and knows alot about basketball sneakers and gear, no issues at the store, whole team helps out.