Phil Long Ford of Chapel Hills Parts is a car dealership known for its excellent customer service and a smooth car-buying experience. Customers have praised the friendly and knowledgeable staff, particularly Chris Manly and Darryl in the finance department, for making the process stress-free and personable, even for first-time car buyers. The dealership's service department has also received positive reviews, with customers highlighting the friendly and helpful staff during routine maintenance and recall repairs. Despite ongoing renovations, the customers found the process to be convenient and not disruptive. One customer even described their visit as a "spiritual" experience, emphasizing the exhilarating test drive and the accommodating staff. Another customer, who had previously had poor experiences with Phil Long dealerships, was pleasantly surprised by the lack of pressure and the straightforward approach, leading them to become a repeat customer. Overall, Phil Long Ford of Chapel Hills Parts has earned a reputation for providing a positive and hassle-free car-buying and service experience, with a focus on customer satisfaction and personalized attention.
Kobe Meadows was awesome and get my work van ready fast, he also called me when my van was read, thank you so much.
December 2023
Great sales experience and always top notch service. Highly recommend this dealership as the best in the Springs.
April 2023
Took my truck in for a recall from Ford. The staff was very friendly and helpful. I also bought some parts while I was there. The dealership itself is remodeling, so there was construction going on, but it wasn't inconvenient in any way.
