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“Went into another cricket and had them do a reset and change to an echip to see if that was why my service had been going in an out making me drop calls. Went and saw Melanie at this location directly after being told by the other store my phone must be defective she did a reset and my phone is working again calling and accessing online as it should. Big thank you to Melanie go in and see her if you want someone polite and well versed in their job.”
“I was referred by the Apple Store because I’m rough on my screen protectors. I purchased a case a screen protector, pop socket for my new phone and Brandon had my screen protector applied with case on before I knew it and I was done in minutes. Amazing”
“Chris is awesome- not sure if he fixed my computer himself, but I love this uBreakiFix and am very happy with this service and he sold the plan to me a few months ago when I was having our switch looked at and has been an absolute pleasure every time I’ve talked to him on the phone or been in the store. I love that my computer was all clean in addition to fixed”
“Cody went above and beyond to help set up my new phone, my Verizon wi-fi, and everything in between !!! Thank him for his patience with my millions of questions!!!”
“Seraphine was an amazing help! She was very knowledgeable about my phone restarting issue and gave me some very helpful advice. I would definitely come back here again.”
“Tom is the best! He basically did better work than about 22 other customer service reps with other companies over the course of 3 different days. Tom took care of my issue within an hour. ?♀️ I will be going back to Tom every time now.
I struggled to find a new prepaid phone plan for the phone I currently have, while keeping my current phone number. He explained all my options, walked me through the steps with the new plan, and even helped resolve when an issue came up with keeping my current number. He's respectful, professional, and knowledgeable. Save yourself some time and just go to Tom!”
“I went in as soon as they opened. A young man named Angel helped me. He was such a kind man and very honest. He saved me money and I just felt he's a rarity in this day and age. I hope his employer appreciates him as much as I do.”
“Tylyr was absolutely amazing to work with. He was more than patient with us while we were weighing our options. He even went through my phone bill to make sure we were getting all of the best promotions.”
“The service was good but, they still try to make you buy insurance, and accessories, saying your phone purchase comes with those things, when it doesn't. All of the extras cost more.”
10:30AM - 7:30PM
10061 E Colfax Ave, Aurora
Mobile Phone Accessories
“Daniel and Sharon were professional and able to fix my cracked I-phone XR screen quickly. However, beware that their costs are a bit steep.
They’ll ask you to write a review to not pay sales tax, but won’t show you cost of service until after you leave a review on the spot. I paid $120 to repair a cracked iPhone XR screen. The phone works fine but the screen color is more muted and not comparable to original quality.”
“I typically do not like going to the phone store but not only was Jesus helpful he made our time so much more enjoyable. Jesus was so informative and broke everything down for us so we knew what we were getting. He welcomed us when we walked in and got us set up with new phone. Despite it being busy he went above and beyond for us and got us the best deal for what we were looking for.”
“My girlfriend’s phone went black unexpectedly. I called for a quote - went in 10 minutes after. It was a GREAT price, FAST repair and very friendly team.
Her charger port also stopped working, we got it returned cleaned/fixed. Shoutout to Josue!”
“Ahman was incredibly helpful and professional. He made the phone-buying process easy and stress-free. I really appreciated their knowledge and customer-first attitude. What stood out the most was their patience and professionalism—there was no pressure, just honest and helpful advice. Everything was handled smoothly, I left feeling very satisfied with both the product and the service. I highly recommend Ahman to anyone looking for excellent customer service in phone sales!?”
“Alan is a nice guy, and helped me out in a bind. My back glass was damaged the day after i got it repaired, and he worked with me so that the second repair wouldn't break the bank.”
“We worked with David Han for two different iPhone upgrades and purchases. What a patient and delightful young man! We were grateful for his professionalism and honesty regarding our transactions! Highly recommend!!?”
“I had a great experience with uBreakiFix.
I originally went to another repair shop when my iPhone stopped working, but they weren’t able to diagnose the issue and ended up replacing the screen with a non-OEM part. To their credit, I wasn’t charged, but the underlying problem wasn’t fixed and the phone now shows the non-OEM screen warning on restart.
I then brought the phone to uBreakiFix, and the difference was clear immediately. They quickly diagnosed the real issue as a failing battery, explained exactly what was going on, and had it fixed within a couple of hours. The phone has been working perfectly since.
Excellent customer service, clear communication, and solid technical diagnosis. I really appreciated how they explained what was wrong, what they were doing, and what I should do next. Highly recommend.”
“Brian saved the day. Xfinity holding my number hostage 3 days. Could not talk with family or my customers and he fixed it where 8 other people at Xfinity and ATT failed.”
“Dustin came to my rescue. My voice mails were not registering. All my friends were texting me saying my voice mails were full. But Dustin found out that was not true and fixed my phone. Dustin deserves 10 stars and a raise in pay.”
“Levi is 100% the most helpful customer service rep I’ve ever encountered at an AT&T store. Shout out to you sir for knowing what you’re doing and working with customers as quickly as possible! Thank you!”
“Sean was VERY helpful going above and beyond to resolve my issue. I was so thankful for the dedication he demonstrated in providing customer service. Highly recommend!”
“Excellent experience. Ehrin explained all my phone upgrade options without any upselling pressure. He clearly just wanted to help get me the phone that worked best for me. He also worked quickly and made sure I didn't spend too long in the shop. Excellent experience. This is going to be the Verizon store I always use now.”
“Habib and Ms Martinez were nothing less than amazing. My phone's screen went black and I was told to take it to best buy and they would be able to transfer my contacts.wrong, they said they could not!! I took my phone to cricket and Ms. Martinez spent thirty min transferring my contacts. She did not have to do this. Much respect to this woman. Thanks so much!! More pay keeps exceptional employees around.”
“Buying a new phone couldve never been so easy! Thanks to the help of Noelia. She was soooo polite and honest while showing me what phone to pick out, outstanding deals and staff !!”
“Stopped in to get a new family plan, Tevon helped me out big time! He got me the best de for what I needed, professional and courteous. He was extremely knowledgeable and had a great attitude. If you need somebody to help you out, he’s definitely got your back. He even stayed late and prolonged his training session to help me out. Big win for me and much appreciated.”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“We had to get me a new phone but got a discount and it went so smoothly I would recommend this store to anyone!I am going to add I did go back to get a phone case for my new phone and I highly recommend this store to anyone for their phones, accessories,a new watch ect.”
“I went in to get a new iPhone, and Angie was incredible. She made the whole experience so smooth and easy. I trusted all of her advice when it came to choosing a phone case and the color of the phone. She was patient, quick, and made everything feel effortless. Thank you, Angie, for making the experience so wonderful! ( on 9/21 around 1:30!)”
“Had to Visit Cricket Store today 02/19/2025 Wednesday. Because my Phone Created a Virus that started throwing lots of ads up on my phone screen and was not able to do anything to stop it . So I decided to get over to Cricket Store 757 Peoria St Ste C, Aurora CO 80011 720-859-0482. Customer Rep Juan was able to Solve the problem right away. Thank you, Cricket/Juan .”
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“I went in today and it was busy and even though I got the best customer service I have ever experienced lawanga Rachel and akash went above and beyond thank you so much great service !!!”