“I have always come to this store for years, even after I moved 40 mins away. Other stores are mostly rude and impatient, one even caused damage to my phone because of imcompetence. Not Cherry Hills. I had and iphone problem and visited on 8/2/2026. Service Representaive John was professional, knowledgable, and very patient. He diligently went through the process and fixed my wife's iPhone. Not to mention he is a true gentleman. He is an asset to the ATT organization and an example of what outstanding customer service should be. Hire more people like him and your company will do well. Thanks John!”
“Miguel was amazing and so helpful! Being that this was my first time at this specific Verizon store, I dreaded it because I was worried it would take forever! But he made it a super straight forward experience and really took what I wanted and made it happen! Best experience of a Verizon store! 10/10 and give him a raise!”
“Sammy was seriously awesome! 😂 I called about getting the back of my iPhone repaired, and he was so nice, knowledgeable, and genuinely helpful. He took the time to explain everything to me, answered all my questions, and gave me a really fair price. I actually ended up deciding not to repair my phone because I’m just going to get a new one, but honestly, Sammy was so cool and helpful that I still wanted to leave a review. You can tell he really knows his stuff and genuinely cares about helping people, which is honestly hard to find. 10/10 experience and 10/10 customer service. If I ever need a phone repaired in the future, I’ll definitely be going back to Sammy! Coolest dude.”
“Dude is the absolute goat. Fast, fairly priced, and knows his stuff. Had two screens replaced by him. Also had my phone in restore mode, couldn’t get it out of it to turn on. Brought it to him, he quickly found the sensor causing the issue and replaced it. Can’t recommend this place enough!”
“ZAGG was super fast and they were able to remove my old screen saver, determine it was a zagg product and put on a new one in under 2 minutes. Super quick and accurate and Addison was super nice.”
“We recently stopped by the store to transfer our existing cell numbers from Xfinitiy to Cricket. Valentina was extremely helpful and super nice. She got us set up 2 new lines with our existing Samsung phones. I highly recommend Cricket, especially this location with Valentina. We did not have such luck with customer service at another location earlier that day.”
“Daniel and Sharon were professional and able to fix my cracked I-phone XR screen quickly. However, beware that their costs are a bit steep.
They’ll ask you to write a review to not pay sales tax, but won’t show you cost of service until after you leave a review on the spot. I paid $120 to repair a cracked iPhone XR screen. The phone works fine but the screen color is more muted and not comparable to original quality.”
“My girlfriend’s phone went black unexpectedly. I called for a quote - went in 10 minutes after. It was a GREAT price, FAST repair and very friendly team.
Her charger port also stopped working, we got it returned cleaned/fixed. Shoutout to Josue!”
“Came in at around 4:05pm on a Friday and was out in less than 10 minutes. I was expecting to have to get the USB-C charging port on my Pixel 4A replaced. Nope, not at all. Spoke with Kyle he looked at my phone for like 10 seconds and he said it just looked dusty. So he took my phone to the back and about 3 minutes later he comes back out and said yeah it was pretty dusty. I asked how much I owed and he said nothing. Gave him a fist bump and walked out the door. I will be back 100% for sure. Thanks Kyle!”
“I had a great experience at this location, they were able to replace my screen within a couple of hours, and took extra steps to ensure my experience was satisfactory after having a less-than-ideal experience at a couple of other locations. I hope I don't have to return any time soon, but if I need electronics repaired I would choose this location.”
“Thank you Alex for taking a few moments out to help us get rid of our protect+ on our lines today. I really appreciate someone who goes above and beyond to assist their customer base. The lady at the total wireless on Peoria told us today, we would have to make our way all the way back to the store in order for her to help us just take that off our bill. She really wasnt interested in assisting us. This might be tmi, but our car broke down 4 weeks ago, and we've been having to veo, bus and Uber everywhere. Its expensive and inconvenient for us. Alex saved us from having to go through all of that. You are great at what you do, sir.”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
“Hurado and Miguel thank you so much.You came and clutch when I really didn't want to replace the whole phone.Everyone couldn't get it done and you did. Great prices, good customer service kind quick, go here.”
“There are truly kind people in this world and this business is run by one of those. We are having a really difficult last few days with our older Autistic non-verbal kid who uses his iPhone as a communication device, he was agitated at his ABA therapy today and smashed the screen on his iPhone 12 Pro Max.
The gentleman that helped me saw my boy, realized he's special needs and gave me a discount that nobody else would even come close to. Its a small gesture but something that made our day.
I really really appreciate the kind gesture. I wish you a lot of success in your business.”
“Great company. I had AT&T for 10yrs. Plus, smart and friendly. Also good products to purchase handy and ready to take home . Hassle free. Love it. Personal attention to their customers. Easy location. Thank you .”
“Store Mgr Cesar is amazing. We have had our whole family on Cricket for some years and Cesar has helped whenever we need a new phone. But honestly, we never need anything else because service and price are stable and reliable. We love that there is no contract but we never consider leaving. I brought my elderly mom in to port her over from a problematic company and add her to our family plan. Cesar spent 1.5 hours with us bc the original company was throwing up barriers ( long wait times,etc) to her making the switch. He managed the entire process with calm and expertise. We drive past 3 Cricket stores in order to work with Cesar. His colleague was lovely, knowledgeable, and patient with us, and she managed the customers who came in while we tied up Cesar. She was also fabulous!”
“If you need your phone fix? This is the spot on fedz and mississippi. Today i brought my phone foe a repair and my phone was repair in less than a 1hr. Thanks guys”
“I've been taking various cell phones to this place over the last several years and they are always super polite, helpful and always give quote before doing any work. Brought my iPhone 11 in today because the camera was not focusing and making fizzling sounds. Google said it was the operating system and would cost between $150-$200 to be repaired. As a real estate professional a phone without a camera is a disaster. I left it with the person he said 30-40 minutes. I came back in 30 minutes - Fixed to perfection and the cost to fix it was unbelievable!!! Under $25 for a new camera/lens! Highly recommend!”
“Ana did an amazing job making sure our needs were met and also helped us get our upgrades purchased and completed she is the best worker I have ever came into contact with”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“I’ve been going here for years incredible service. They basically raised my kids as many times as they fix their phones thank you Yared. You’re the best.”
“Every time I go into the store I get the best customer service I went in today and the salesman was so knowledgeable and so professional I love this store I've never had a bad experience at cricket thank you for your help today”
10AM - 7:30PM
15270 E 6th Ave Unit 7, Aurora
Mobile Phone Accessories
“The staff here was super nice and helped my with my phone account that got hacked into! They’re so friendly and explained everything step by step and replaced my phone screen and upgraded my account! Thank you Kenny, Kim and Stephany! Definitely will be back!”
“This location provides excellent customer service i was in and out in no time. Oscar is extremely knowledgeable and customer aware. He exudes manager potential. Give him a raise he's an asset to your establishment. Thanks so much!”
“Thank you to the young lady for the helping me fix my phone ! Went to the store up the street couldn't even help me fix something that was fixed in less than 5 min ! I recommended this store !”
“Frankly, we thought good customer service was dead, until today when we net Aly. My wife and I went to the Highlands Ranch Verizon store to get my phone taken care of. We told Aly why we were there. He was so polite and patient with us. He answered our questions and did exactly what we needed done. We weren't there for a new phone this time but we will next time we go in. It will be soon (we both need a new one) . We will be asking for Aly. We highly recommend him. He's great!”
“I went to this store yesterday for a new line of service and a cellphone I was greeted immediately upon walking in by an employee named Tanner.
Tanner was very informative about all aspects of what my options were and what service Included. I wasn't sure what to expect , but shortly after arriving , one thing was clear to me that this was going to be a pleasant experience.
I was treated with kindness and genuine care and concern.
I never felt like I was taking up too much time or that my questions weren't valid. Tanner is clearly an asset to this company.
He was multi tasking the entire time I was there. During My visit, I witnessed him Fully engaging with what my needs were as well as the other customers in the store and answering the phone and running the register all at the same time. I will definitely be recommending this store to my family and friends and I certainly won't hesitate to return if I have any issues or for anything else that I might need from this phone company. Thank you AT&T for a stress free environment and a wonderful customer service experience. Way to go Tanner. Thank you for all your help.”
“RYAN SAVED THE DAY!
My Mom got a virus on her phone from a download causing the settings tab to disappear along with threatening messages. She had tried to call customer service first for help and was dismissed and given the run around. We decided to go into the River Point store and had the good luck of Ryan working on this day!Without judgement or hesitation he knew exactly what the issue was and just fixed it for her in less than 15 minutes! He also explained to us in laymen's terms what happened and how to fix it in the future. THIS..... IS WHAT PROVIDING EXCELLENT CUSTOMER SERVICE LOOKS LIKE. AT&T is lucky to have Ryan!”
“This store is spectacular, Johnny the manager here is such an amazing human being, really attentive to all of his customers, makes them feel welcomed and really takes care of his guest. He's so knowledgeable with verizon and mobile needs. He genuinely makes sure you are well taken cared of, can't imagine having such a great service now a days. Please stop by this place for your needs you won't regret it!”
“Just got my pixel cracked screen fixed in 2 hours turnaround. The really nice guy working today iwaz super patient with everyone, and everyone is stressed out about their device. But he keeps it cool and somehow gets things done alone. I turned it in and got it back in 2 hours on a Sunday. Also, Google hours are wrong, they ARE open on Sunday.
The Asurion website is not good, so I had to switch things with my claim while I was there, make sure to bring another mobile tablet just in case something like that happens. They can't do that for you.”