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“RYAN SAVED THE DAY!
My Mom got a virus on her phone from a download causing the settings tab to disappear along with threatening messages. She had tried to call customer service first for help and was dismissed and given the run around. We decided to go into the River Point store and had the good luck of Ryan working on this day!Without judgement or hesitation he knew exactly what the issue was and just fixed it for her in less than 15 minutes! He also explained to us in laymen's terms what happened and how to fix it in the future. THIS..... IS WHAT PROVIDING EXCELLENT CUSTOMER SERVICE LOOKS LIKE. AT&T is lucky to have Ryan!”
“Excellent! Thomas gave the best advice. I arrived after the 4:00 O’Clock, same-day service cut off time, and they had it repaired and ready for me by 6:00.”
“The guys are awesome at this location!
They do the best they can as a small crew!
If you give them the time and patience, they will make the best efforts to a great outcome!
They definitely helped me with my problems.
Greatly appreciated!”
“Had a wonderful experience today with Kennyann she introduced me to my first iPhone was very helpful and very knowledgeable with all the phones as well with getting everything transferred and set up incredible customer service”
“Tom is the best! He basically did better work than about 22 other customer service reps with other companies over the course of 3 different days. Tom took care of my issue within an hour. ?♀️ I will be going back to Tom every time now.
I struggled to find a new prepaid phone plan for the phone I currently have, while keeping my current phone number. He explained all my options, walked me through the steps with the new plan, and even helped resolve when an issue came up with keeping my current number. He's respectful, professional, and knowledgeable. Save yourself some time and just go to Tom!”
“Please support small businesses like Elite phone repair. Allan is very committed to helping his customers even if it means not making money sometimes. Allan is an expert with years of experience. This is his business and he has a busy life therefore I recommend calling ahead of time to make an appointment or to find out when he is in the office. Allan always makes time for his customers no matter how busy he is. He genuinely cares about customers, you are not just a paycheck. Allan has relationships with other suppliers and repair professionals. Allan thanks for everything. Ken.”
“I had a great experience at this location, they were able to replace my screen within a couple of hours, and took extra steps to ensure my experience was satisfactory after having a less-than-ideal experience at a couple of other locations. I hope I don't have to return any time soon, but if I need electronics repaired I would choose this location.”
“My girlfriend’s phone went black unexpectedly. I called for a quote - went in 10 minutes after. It was a GREAT price, FAST repair and very friendly team.
Her charger port also stopped working, we got it returned cleaned/fixed. Shoutout to Josue!”
“Ahman was incredibly helpful and professional. He made the phone-buying process easy and stress-free. I really appreciated their knowledge and customer-first attitude. What stood out the most was their patience and professionalism—there was no pressure, just honest and helpful advice. Everything was handled smoothly, I left feeling very satisfied with both the product and the service. I highly recommend Ahman to anyone looking for excellent customer service in phone sales!?”
“Angel provided outstanding customer service! He was friendly, patient, knowledgeable, and made the entire process easy and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Angel went above and beyond. Thank you for the excellent service I truly appreciate your professionalism and kindness!”
“Amazing help, had a lot of virus on the phone and the rep was very knowledgeable and helped me with it and also got an amazing deal on a new tablet. Very happy ???”
“Krista Lara Juarez is AMAZING! Not only was she working with another customer when we came in, she also took the time to complete our transaction in purchasing our new devices, but also transferred data to our new phones. Very kind, professional and knowledgeable.”
“Great company. I had AT&T for 10yrs. Plus, smart and friendly. Also good products to purchase handy and ready to take home . Hassle free. Love it. Personal attention to their customers. Easy location. Thank you .”
“They worked with me to get my phone up and running and were extremely helpful. Would recommend this store over any and they are especially kinder to older folks.”
“Beau is an extremely amazing sales man - he is super customer centric and truly focused on making things easier for the people who walk in the store. It’s obvious he really loves helping people and has an amazing future ahead! Thanks for setting me up with the best protection, services, and making it fun during the process! You’re awesome”
“I have always come to this store for years, even after I moved 40 mins away. Other stores are mostly rude and impatient, one even caused damage to my phone because of imcompetence. Not Cherry Hills. I had and iphone problem and visited on 8/2/2026. Service Representaive John was professional, knowledgable, and very patient. He diligently went through the process and fixed my wife's iPhone. Not to mention he is a true gentleman. He is an asset to the ATT organization and an example of what outstanding customer service should be. Hire more people like him and your company will do well. Thanks John!”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
“Pablo is fabulous. He fixed my daughter’s broken watch so we didn’t have to buy a new one. He also looked at our plan and switched things up to save us money. We’ll be coming back here.”
“Went in today and to get some account stuff fixed and was super thankful to see Mekale (sp?) working - he's always kind, attentive, and efficient at fixing anything I've got going on with my business account lines or personal lines.”
9:30AM - 7:30PM
1035 South Federal Boulevard D, Denver
Mobile Phone Accessories
“This is a great store! I usually dislike running errands, but I always feel good after leaving here. Everyone has always been cheerful and patient, as I lack the latest tech skills. Sometimes I ask dumb questions, but I always get a good explanation. Thanks, Danny! 🌞”
“Michael was very helpful and thorough. We had multiple devices and questions and he patiently worked through each one. He managed our chaos well and made sure we had everything we needed.”
“I visit this wonderful pawn shop all the time. Only in this pawnshop, I get the best prices in the city for gold and jewelry. I recommend and thank you for your business!!!”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“This location provides excellent customer service i was in and out in no time. Oscar is extremely knowledgeable and customer aware. He exudes manager potential. Give him a raise he's an asset to your establishment. Thanks so much!”
“If you need your phone fix? This is the spot on fedz and mississippi. Today i brought my phone foe a repair and my phone was repair in less than a 1hr. Thanks guys”
“I went to this store yesterday for a new line of service and a cellphone I was greeted immediately upon walking in by an employee named Tanner.
Tanner was very informative about all aspects of what my options were and what service Included. I wasn't sure what to expect , but shortly after arriving , one thing was clear to me that this was going to be a pleasant experience.
I was treated with kindness and genuine care and concern.
I never felt like I was taking up too much time or that my questions weren't valid. Tanner is clearly an asset to this company.
He was multi tasking the entire time I was there. During My visit, I witnessed him Fully engaging with what my needs were as well as the other customers in the store and answering the phone and running the register all at the same time. I will definitely be recommending this store to my family and friends and I certainly won't hesitate to return if I have any issues or for anything else that I might need from this phone company. Thank you AT&T for a stress free environment and a wonderful customer service experience. Way to go Tanner. Thank you for all your help.”
“This store has saved me three times. Helped me when my phone was lost and also when I had to replace it without access to any of my bank or email info. Very good at trouble shooting and finding a way to help despite difficulty! Would recommend!!!”
“Steve was awesome when I went in for help. HE showed incredible patience. I feel bad because my phone was giving us all types of trouble and was giving him issues. He made the experience a really good one. He went above and beyond. Ask for him if you guys come to this store.”
“Every time I go into the store I get the best customer service I went in today and the salesman was so knowledgeable and so professional I love this store I've never had a bad experience at cricket thank you for your help today”
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“Miguel was amazing and so helpful! Being that this was my first time at this specific Verizon store, I dreaded it because I was worried it would take forever! But he made it a super straight forward experience and really took what I wanted and made it happen! Best experience of a Verizon store! 10/10 and give him a raise!”