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“If you visit this location, ask for Mia. She was thorough, genuine, efficient and guided my every step of the transfer process extremely well! As she demonstrates a natural ability to teach, she should be considered for Management potential. There was a guy, too, who helped with the transfer from Cricket to Xfinity; apologies that I don't recall his name. Grateful.”
“Juan did a great job. He repaired two bad antenna connections and a bad connections box on the antenna. He answered a lot of questions I had and got everything working correctly within an hour.”
“I been here three times. Josh has been a fantastic help and is bilingual, too. Everyone is very friendly, welcoming and helpful. If u need help and a one to one help this is the spot for Tmobile. Yes it's hard to park but it worth every time.
Please avoid any of the stores down Alameda and Federal and wadsworth. They aren't friendly and will always get turned away.”
“Dillon has been amazing patient and tenacious
Helped me with phone and home internet
In addition this location is the best professional in my opinion”
“My wife and I signed up for a new plan and we were told we were getting free phones. When my first bill came in, we only received partial credit towards the phones. Cherry looked up my plan and told me the plan only gives partial payment towards the phone. I am sure I was told they were going to be free. She said she would go get the manager from the back . Cherry asked if I’d like a bottle of water while I wait . Fortunately, the manager did remember me, and even though the plan I signed up for was only $900 towards the new phone the manager said she would put a credit towards my next bill . Cherry again asked if I wanted a bottle of water, it was so nice of her to show concern that it was hot out and I was on my bike.Thanks Cherry. I hope I see the credit in my next payment? The 5 stars goes to Cherry’s for showing some much empathy towards me and the manger- sorry I didn’t get your name or card for putting credit on my next bill.”
“Emily was such a great person and I love her personality. She was very helpful and definitely gave us some great knowledge about tmobile services. I would definitely recommend that if you go to any tmobile store come to this one. And her tatts are also very awesome.”
“Hunter is who to ask for! He was great: knowledgeable without being condescending, helpful and made the process less of a headache and stressful purchasing and transferring my phone and account”
“Yesterday I had the best experience at this TMobile store! I needed to get my mother-in-law a new phone, I needed a new phone and we had a couple of questions about my husband’s phone. We were helped by Mary, who was so knowledgeable, kind and very patient working through the new phone set up for my mother-in-law annd I and getting all of our other questions questions resolved. She even helped show my MiL some tips about how to use her new phone. She was multitasking like a champ getting us all set up! One of the best service experiences I’ve had!”
“Staff was absolutely amazing, helped out with my decrepit old mother-in-law who can’t figure out her phone. These guys had everything fixed in two minutes, fantastic. Go to them. They will take care of you.
Kamari, Jake and Samir. Nothing but class acts. They deserve a raise..”
“What a difference a store location makes. Visit the CO Mills Lakewood store and stay away from the 3244 Youngfield location. After several visits to the T-Mobile location on Youngfield I visited the location in the CO Mills store and Dereck Cornejo took care of the issue immediately no questions asked. This is our go to store now. Thank you Dereck for understanding customer service - you make a difference!”
“Steve was awesome when I went in for help. HE showed incredible patience. I feel bad because my phone was giving us all types of trouble and was giving him issues. He made the experience a really good one. He went above and beyond. Ask for him if you guys come to this store.”
“Carlos helped me get my broken phone switched out for a new one! Super helpful, even when they were super busy! I appreciated how he made the customer service experience nice and easy! Thanks Carlos!”
“Ellie was amazing.
The staff made sure I was completely taken care of here and well informed on my options. This store is an awesome T-Mobile location with attentive staff and they actually know what they're doing.”
“Multi-year Live Wire customer with zero issues. Reliable, fast and excellent value. One-time an issue arose - the team worked quickly, very responsive and troubleshooted the issue. I continue to be a customer and recommend them to others in my condo building.”
“Quick and fast; the first retailer of WiFi and phone hardware that solves everything in one visit!!! Don't be afraid of trying their WiFi offer, if you're in the signal footprint, you will save $200 a month easily. (Retired Satellite Engineer, 20 yrs+)”
“This is a great store! I usually dislike running errands, but I always feel good after leaving here. Everyone has always been cheerful and patient, as I lack the latest tech skills. Sometimes I ask dumb questions, but I always get a good explanation. Thanks, Danny! 🌞”
“We had such great experience and the girl that helped us did her job she showed us the step-by-step on how and what she was going to do for us very helpful very friendly”
“We we're in this store on 6/9, The store was absolutely swamped and we were being assisted by the manager Matt, who did an amazing job navigating through a large queue assisting us and training new hires at the same time! Our problem was we had a SIM block on our account and had just received a new phone through the insurance company and the only way of activating it was calling through care and having them assist us! Matt did an exceptional job of getting our phone back up and running while also managing the store and training his new hires how to give exceptional customer service! Wait, time is a little long at this store.They definitely need more staff , but overall exceptional customer service at this location!”
“I walked in irritated with a device that should work, given its cost. Ana, who greeted me with a smile and a hello, not only fixed my problem but ensured I didn’t have a bad day. 10/10 customer service”
“The employees at the store always try their hardest to help me out with my phone issues. They are always friendly and knowledgeable! And not to jinx them, but this store isn't extremely busy all the time. It can get busy, but there's usually someone able to help you.”
“The staff at this location was beyond helpful and knowledgeable!!! Angelo did a wonderful job handling everything we went in to get taken care of. Left with exactly what we needed and will definitely be going to this location for any and ALL future service 👌 🙌 😌
Thanks for the superb experience and customer service!”
“I visited the Verizon store in Aspen Grove to upgrade my phone and purchase an I watch, My experience was seamless and accessories were available. I was treated with respect and patience.”
Open 24 hours
775 Mariposa St, Denver
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“I have been receiving all kinds of advertisements for Gfiber and did not feel comfortable until Kory M. came to my door and spoke to me personally. He took the time to explain the process and did a follow up visit to check if I had other questions. It gave me the confidence to move forward in this new direction and I want people to be aware that Kory did an excellent job in presenting Google Fiber to our neighborhood.”
“I came in having trouble with my Samsung Galaxy phone apparently I accidentally turned it all the way down to dark mode and I couldn't see it... Came in and Francisco quickly helped me figure out my problem took care of it right away very awesome guy!! Thanks Francisco”
“I love Faxage and am so grateful to find them. What a great solution for someone who requires faxing capability but doesn't need to actually use it that often. My customer service experience has been excellent. I highly recommend FAXAGE!”
“Dustin was super helpful to me over multiple visits to the store as I transferred my internet service to my new home, swapped out equipment, and then set up mobile service and got my new device! I really appreciated his patience and follow-through when we ran into some glitches with my accounts (duplicate data issues) - it was so nice to have one person I knew I could return to that had the context to help me with what I needed (though I am sure others at the store are also helpful - everyone was always nice and attentive when I walked in). Thanks Dustin!!”
“I was frustrated and at a loss upon entering the Verizon Denver West location. With a warm reception and efficient manner Chris resolved my issues with my phone within a very short time. I learned tips and more about my phones service than expected. I highly recommend Verizon and especially Chris at the Denver West Verizon location!”
“David went above and beyond to help me. I was having a hard time getting my government free phone account information from assurance wireless, neither of us could get it. With his willingness to try everything in his power, it was so much easier and hassle free to just get a whole new everything with Boost and David. The new phone and service is more than I ever thought I would get at a great deal. You've earned a customer for life! Thank you ?”
“I want to give a huge shoutout to the team at T-Mobile! Jackie and Alex provided some of the best customer service I’ve experienced. They went above and beyond to get my line fixed, stayed patient throughout the process, and made sure everything was working before I left.
It’s rare to find people who genuinely care about helping their customers, and they absolutely exceeded my expectations. Thank you, Jackie and Alex, for your professionalism, kindness, and dedication. T-Mobile is lucky to have you both!”
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“Miguel was amazing and so helpful! Being that this was my first time at this specific Verizon store, I dreaded it because I was worried it would take forever! But he made it a super straight forward experience and really took what I wanted and made it happen! Best experience of a Verizon store! 10/10 and give him a raise!”