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“Josh the manager has been a God Send!! He has been more helpful than the 4 other stores we have been to in the last 4 days trying to fix a problem with our account. We have a new favorite store!!!”
“Michael G was amazing at assisting us today with three phone transfers!!! He answered all the questions and put our needs first and help with all 800 of our questions!!!
Thank you!!!!”
“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”
“Highly recommend this place! My husband and I passed by to update our cellphones and had a great experience. I had been here a couple of years ago to unlock my phone and was pleasantly surprised that the OG owners were still around. They made sure to compare specs for me on 2 different phones I liked, and once I chose the phone I wanted, they transferred everything over to my new phone so that I wouldn't have to transfer everything over at home. Really liked that their phones come with a warranty and they will fix it if something isn't working (which was my husband's case). Overall, Great experience, still a mom/pop shop with great folk, and fair pricing. Definitely recommend them to others.”
“Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!”
“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
“Been having charging problems on and off for at least a couple years now. Turns out it was from years of lint buildup. Cleaning costs $30 but the first one is free if you leave a review so can't complain.”
“Serjio might be th3 customer service / sales guy I've ever met. He was honest and personal with us about what choice to make and prioritized our customer experience instead of his own commission. He gave us a multitude of different options to take and he was incredibly personable and fun to talk to. Give this man a raise AT&T, only coming to this store from now on.”
“Eme was awesome and made sure we left with everything we needed at the best price. Thanks to her customer service this will be the only location we use from now on”
11AM - 7PM
1655 28th St, Boulder
Mobile Phones
“Awesome locally owned store Did not know about this place went in for a screen protector and also got a case and a phone charger they have so many so many things its amazing better selection then any other stores in Boulder my even denver”
10AM - 8PM
1590 28th St, Boulder
Mobile Phones
“You probably don’t hear this often, but I’m here to review the service of the member that helped me on Thursday, not my overall service with T-Mobile. Sean was so knowledgeable and helpful. If I had worked with him to begin with, I’ll still be with T-Mobile. Thank you Sean, good bye T-Mobile!”
“We had the pleasure of picking out a new phone with Luke. He was extremely professional and knowledgeable and did a great job helping us understand prices and the general process. He even gave us his personal number to call with any issues that came up with the new phone and helped us when we weren't even in the store. He went above and beyond of what was expected and made our experience as perfect as can be!”
“The staff at this store was massively helpful when I purchased my IPhone from Apple and Apple put the wrong phone number into my phone during set up. Lyndsey gave clear instructions and stayed late to help me out. I would go back in a heartbeat (though I hope I don't need them again :)”
“I had a great experience at the T-Mobile store in Flatirons. Martin R. was extremely professional and went well beyond what was required to help me. I originally came in because I was unable to receive text messages, and he quickly diagnosed and fixed the issue.
While helping me, he also noticed I was being double billed each month for device protection insurance and corrected that as well. On top of that, my screen was cracked and he walked me step by step through how to use my insurance to get it repaired.
Martin didn’t just fix the problem I came in with. He looked at the full picture and made sure everything on my account was right. That level of attention and care is rare. Highly recommend this location and ask for Martin if you can.”
“Amazing job just got my 11 pro max repaired and got a free temper glass. Dropped it off a 20 foot ledge. Dude told me 25 minutes and got it done in 15. Can’t even tell it was damaged. You guys just earned yourself a Customer.”
“I am giving the Verizon store in Boulder a 5 STAR REVIEW! The moment I arrived I was greeted and it was positive! Brian was patient and very knowledgable about my questions and treated me with respect. The coolest thing he was HUMAN! I strongly believe that true service shines with human to human customer service! Thank you Brian and Verizon.”
“I'v been a cricket customer for several years and I love the way that the store manager Joana has trained her employee Sarita they are so kind and respectful and have had a lot of patience while helping me and other customers at the same yime. They always have a way to help out their customers with their needs I haven't seen this customer service for a long time in this store. So if you need any help stop by at this location! Rose.”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
“We have been into this store several times for an issue with a stand alone Apple Watch. Jason was so patient and helpful getting to the bottom of the problem. Once he had tried everything he could do, he waited on the line with us for tech support and helped communicate with them about the issues, what had been tried, and he advocated for the best service for us and a partial refund for some of the time that service to the watch had not been active. Five stars for Jason who provided one of the best customer service experiences I’ve ever had.”
10AM - 7PM
9234 Federal Blvd, Federal Heights
Mobile Phones
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“Stopped in with my client who is handicapped and has a speech impediment. She wanted to buy a new phone. We were helped by Ricardo. He was very patient and helpful. Thank you Ricardo for making her experience quick and painless.”
“By far the best experience I've ever had at any Verizon store. The representative Nazir was super helpful even going to the length of contacting us on his day off of work just to make sure our services were provided and to walk us through our services. On top of that, he was very knowledgeable and made our experience easy as well as had a great appearance and demeanor. I will never go to another Verizon store other than this one.”
“It is not an easy system to transfer phones, but Kevin was terrifically patient, transferred my data and helped me figure out the last steps in the process. Thank you, Kevin!!!”
“A young lady named Peyton helped me. She was wonderful! I am older and technology is not my thing! Peyton had soooo much patience and knowledge, and she never made me feel like my questions were foolish. I wish everyone provided service like her! Give this girl a raise! ??????”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
“Best cell phone and device service I can ever recall. After having a a terrible experience elsewhere that caused many months of billing issues, Daniel (store manager) greeted me immediately upon arrival, listened patiently and empathetically, and then proceeded to fix my account issues immediately. No commission, no credit, no incentive - just a sincere interest in helping his Verizon customers. I wish I would have gone here originally and now know where I'll go for all my future cellular needs. Can't thank Daniel enough for his help and professionalism!”
“I've been a customer for awhile with Metro by T-Mobile. The professional service I've received has been excellent, rating of 5 golden stars. I've saved money when one device goes missing or broken... They always find ways to make sure I'm a happy customer... A couple of years with them they made sure I'm gonna stick with them, with a 5 star rating⭐⭐⭐⭐⭐”
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“The Superior location is the best Verizon location in terms of customer service, wait times, and staff. Drew and Ethan have helped me on several occasions efficiently. They’re warm and personable and make what are usually dreaded trips to the phone store, more enjoyable.”