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“We went to Verizon to upgrade and merge plans and upgrade our phones. Marvin was very helpful and made the process seamless. Would definitely recommend for all upgrade needs!”
10AM - 7PM
379 Post Rd E, Westport
Mobile Phones
“Bryan is super kind, knowledgeable, he have passion for help I can see that!
Definitely now on this go to be my store for anything I need for my service!
Thanks so much! God bless him”
10AM - 7PM
290 Hope St, Stamford
Mobile Phones
“I was impressed with the level of customer service at this store. The staff was friendly and helpful, and they went above and beyond to make sure that I was happy with my purchase.”
10AM - 7PM
136 Elm St, New Canaan
Mobile Phones
“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”
“Today I had an excellent experience at the Verizon store in the Riverside Commons Shopping Center all thanks to Kevin G. He was a pleasure to work with; he stepped right up to lend me a hand selecting the correct items I needed for my phone and went above and beyond removing my cracked cover and doing a perfect job installing the replacements. There’s not a single tiny bubble anywhere on my screen now! I can’t tell you how refreshing it was to deal with someone who was incredibly competent but also so very personable and professional throughout our interaction. Kevin G. Is a true gem and worth asking for next time you are in this store. Thanks for making my day Kevin!”
10AM - 7PM
572 Main Ave, Norwalk
Mobile Phones
“I had an excellent experience. Kevin was knowledgeable as well as personable. He took the time to explain the plan in addition to highlighting some potential savings. I am leaving with a comprehensive quote. Very professional. I would definitely come back.”
“Michael was extremely helpful and patient in helping me upgrade my new phone. This is the most positive experience I have had at Verizon and I would definitely recommend coming to this store, they are very efficient and attentive! 5/5 and I will definitely return anytime I need Verizon assistance!”
“I worked with this store when I switched from Verizon to AT&T last year and the service for moving over my family was good. A few months later, I noticed that one of the promotions was never applied to my bill. After being told many times it would be taken care of by the store manager, I was very disappointed when nothing was ever done to resolve the matter.
I recently went into the store and met the new manager, Juan Olivarez. After a short conversation explaining the issue, he assured me he’d look into it and work to get it resolved. After waiting months, he had the credit applied within a week and text me directly to confirm it was done. It’s so refreshing to do business with someone at a big company who actually does what they say they’re going to do. I will continue doing business with this store, especially so long as Juan is these!”
11AM - 8PM
100 N Water St k250, Norwalk
Mobile Phones
“This place is amazing and for all the times I’ve ever needed assistance, Fauti and staff have been very helpful! I come here for all my cellphones needs and even questions! I’m coming from sometimes New York City but this place in the SoNo Collection Mall will always be my #1 go-to! 5 stars!
Thank You for all your generosity! It’s a pleasure doing business with you!”
“Initially I was not acknowledged as a customer. However the customer service was great after that. There were some technical problems with setting up a new phone but they were very very patient. Justin and others stayed with me and got me thru the process! I recommend them highly and I understand they are working on the “welcoming committee” ?”
“Whatever you need for the phone, it's there. Charger, protectors, pay or open a line.
In addition, you are served by a super cute girl (Isaura) who even looks like something from television.”
“I recently switched from your competition (the one with 3 letters). I was greeted by Kareen when I walked in to the store and was impressed from the start. He did not pressure me with any aspect of the sale. He was extremely patient post sale when user error took over for me. He was polite, professional and accommodating and yes patient. I will definitely recommend him and your store.”
9AM - 6PM
615 Post Rd E, Westport
Mobile Phones
“It was rather wonderful. Jake Belousov accomplished what no one else has figured out for months. He did it professionally, calmly, respectfully, and with a bit of humor. What a sense of relief.”
“Excellent service, and very good people in the store, they helped me with eligibility and with little things that I don't understand about my phone, thank you.”
“Got my broken phone screen fixed here. The job was priced reasonably, and they had it done before I even came back to get it. They even threw a case in for free! I don’t think they deserve those bad reviews. I will be taking all my devices here to be fixed”
“If you are in the Norwalk area and need wireless assistance; please stop in and see Raj & Preeti & staff. Lots of wireless experience / knowledge & world class customer service. You won’t be disappointed.”
“I was assisted by Mr. Javier, a very kind and courteous man, he attended to me quickly and clarified my doubts in a very good way, and rightly offered me a service and equipment according to my score, it is good that they have staff this kind and patient in this company...THANK YOU VERY MUCH”
“We recently upgraded both of our phones to A15 5 G Android. Unfortunately mine freezes up about twice a week. We went over & they ordered a replacement! Thank you.
When it freezes you can't open the screen, make or receive calls. The phone can't even be restarted ! My issue is really with Samsung.
There is only one person in the store, so go at an off hour. The salesperson , Dave , was very helpful & knowledgeable.”
“What a great experience I had with a friend of mine at this store. I upgraded to the I-phone 15 and James was extremely helpful and understanding. I usually go to the Apple store in the mall, but this was so much nicer. Very friendly and great service. Thank you!”
“Dyshawn is the freaking man. I watched this dude patiently, politely and pleasantly handle like 12 customers while dealing with some crazy BS that I brought him to upgrade my grandfathered plan and add my lady's number as another line. Our situation took over an hour, totally our fault as we came in with incomplete information and had to figure some stuff out on the fly. Never did the smile leave this dudes face and not only did he do what we asked, he also hooked us up with some awesome promos we didn't know about and got our phones upgraded. We came here because we had a lame experience at the Norwalk store with a new employee who didn't fully understand what he was doing, but in my 10+ years with T-Mobile that was my first unpleasant experience. Almost everyone is like Dyshawn, top tier customer service, knowledgeable and friendly. I am extremely happy and even though it's a bit further from my house I will be coming to this location for as long as I live here. TMobile 4evah!”
10AM - 8PM
584 Main Ave, Norwalk
Mobile Phones
“The At&t staff at the store, at 584 Main Ave, is the best, they treat you like family and help you resolve any obstacles you have when you need any At&t services, 100/100 for the At&t employees.”
“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
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“Great place, terrific service. Dylan worked with me every step of the way. Also Ricardo was awesome too, coming through on a device hang up none of us could square.”