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“I like that the employees here are very helpful and nice, But the service line is kind of slow, But that’s ok, everyone is jus busy but overall I like the service and the people here”
“Im giving the 5 stars to Jacob who works at Cencap in main st Hartford this gentleman is always on point and very polite , understanding and very fast responding my calls at anytime of the day no matter what or issues or problems when it comes to my accounts . Love working with him 100% good service”
“Excellent service. Again and again. I have been credit union member for years. I applied for a loan and it was seamless with Imira. I had difficulty getting my debit card to my new address. The staff were incredibly responsive. The follow up with iris was exceptional! The staff at hartford hospital like family. Roz always willing to explain things and advocate for members Thank you all”
9AM - 12PM
1700 Park St, Hartford
Banks
“Went in to open up my business banking account with Key today. I am a new small business owner who is very much in the developmental stages of my business just trying to figure things out.(I know my fellow entrepreneurs can relate!) However, I thought I was prepared, but I didn't have certain items (such as having my EIN setup), along with some other things I overlooked in order to open up a account. I could have easily been told to come back when I had everything in place. But they went over and beyond, went online and helped me set it up then and there. Besides that, overall they were very welcoming, attentive and patient with me. I didn't feel rushed or misinformed. Just as much as I appreciated their services. I also felt just as appreciated and respected as a client! I feel confident and content choosing Key for maintaining the financial aspect of my business. Thank you!!”
9AM - 2PM
203 Trumbull St, Hartford
Banks
“Helen, your customer service is amazing. You kept us engaged in conversation instead of having us waiting in silence. I really appreciate you for your help and made sure my daughter was entertained. Thank you so much.”
9AM - 12PM
290 Franklin Ave, Hartford
Banks
“Very interesting, the service is very agile and effective, there are officials who speak Spanish and you can carry out banking procedures with immediate solutions.”
“Kyle is a great employee his customer service skills are threw the roof. He takes great pride I'm making sure we are taken care of keep up the good work kyle”
“Peaches Grant had two customers ahead of me. While Laurie did first assist willfully it was great how Peaches took lead and accomplished printing my needed documents and what she wasn't able to do she didn't hesitate to ask and still help me while wearing a great smile the whole time doing it. I appreciate both ladies help today at the Hartford downtown location earlier today, April 24th, 2024.”
“Just made a phone call to transfer funds and they were soooo friendly, professional and efficient! How refreshing to do business with people who get it!! Thank you!”
9AM - 2PM
680 Park St, Hartford
Banks
“I am always extremely satisfied with the level of service offered at this bank. The staff are warm, friendly, inviting and the wait time is minimal. Every time I walk into this bank I feel like a valued customer whose business is very important whether small or big! Keep up the excellent service Wells Fargo!!!”
“What I can say about this branch is that everyone is friendly and welcoming. I even had one of the new account managers reach out by phone to me to ask if my needs had been met by one of the investment personnel at the branch. My hat is off to the fine folks at this location.However, I will warn any potential Chase guest/customer or current guest/customer that they ought to steer clear of this location's investment client customer representative (Stephen). He is an unfortunate hire. He was supposed to have been helpful, to have sent an email that would aid me in opening an investment account. Not only did he epic fail in that department, he made me feel as if my 401 roll-over wasn't worth his time because I am not a what you might call a wealthy client. Chase would do well to consider that everyone should be treated with dignity and respect. Chase has officially lost my retirement account.”
“Excellent customer service. They helped me open a checking account- something that I have never done before. They are extremely helpful and even showed me how to use their app. Awesome ?”
“The manager and assistant managers are very customer friendly. They accommodate your questions and try to answer them as they can. This bank invited me, however, and I applied for their credit card. I was offered a ridiculous credit limit of $500! Will be returning the card in 3 months if they don't increase my limit.”
9AM - 12PM
150 New Park Ave, Hartford
Banks
“I have been banking at this branch for years. I have always found the tellers and manager to be very friendly. Monica the current manager is the best since Angela was there This branch can get very very busy compared to many other branches and the tellers all seem to handle the crowds amazingly”
“Very polite staff you are greeted before you're even in line...wait time is a little long but they always remind you that we be right with you... they are well experienced and willing to help you at all cost. Its my bank and I love them”
10AM - 2PM
550 Farmington Ave, Hartford
Banks
“I made an appointment with Betty she is courteous, friendly. Betty will answer all my questions and try to figure out what option will be right for my banking needs. I appreciate her kindness.”
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“My experience here at Franklin trust credit union was Great with Mr.Harold great personality very respectful and explained everything in detail I recommend %100.”