{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Another great stop for some much needed tarps and some odds and ends... plus a couple items i didn't need ...lol but will use that caught my eyes ? ?, this store always gets me with some type of small tool or gadget ?”
“I had bought a 6 volt battery. When I got home, I found out it was the wrong kind. I called the store and explained what happened and I was able to return it for the right one. The clerk was very friendly and helpful.”
“Great place and the service was exceptional. Would recommend this place to the public in a minute. Will definitely go back in the future for my electrical supplies.”
“If they don't have it, you probably don't need it! This is an incredible small hardware store with an outstanding inventory. Knowledgeable, friendly, staff will eagerly find what you need and offer assistance with repairs. Need a single specialty bolt, for example? Don't spend hours searching and be forced into purchasing an entire bag from a big store. These guys will sell you the one you need for a fraction of the cost.”
“Good Selection of tools , I specifically look for tools MADE IN USA , Some are available , just need to look for them. as They are the highest quality. Right along with german tools”
“Excellent customer service. We love this hardware store. Special shout out to the lovely cashier (closest to the exit door) she brightened our day! So warm and so helpful. We will always return to this hardware store specifically for this particular employee.”
“Busy when I arrived. Aisles are well marked and products are easy to find. Got what I needed. Associates are very helpful. Anastasia answered my question, where are the leaf bags. Right in front of me of course. She happily checked me out and I was on my way. Always come back to Ace!”
“I love this store, not because it has everything (it doesn't), but because it has higher-quality wares than your average big box store. They have tool rentals of good quality as well, and the staff are friendly and have always been eager to help. This place has become my go-to for gardening supplies, tool accessories, and paint supplies. A great little store.”
“Typical Home Depot setup within the store, but the one thing I have noticed compared to the one in Waterford is that this one is not as busy. Which is always great for me, since its easier to shop withut bumping into a lot of people. And their inventory on some items seem to be more available. I know of at least three times I have come here to shop as the other one by our house was out if stock: Bathroom Vanity, pressure washer, rug, patio chairs, and most recently a specific upgraded BBQ. Guess thats more than 3 times, LOL. Each time we were looking for a specific model or type and noticed thru the HD website the Montville Store had the items in stock. Last time we were there we noticed they are very specific on entrance and exit, having an Associate at each location to ensure you came in thru one door only. Aisles were not designated as one way though. Staff were friendly and knowledgable, except for that one guy guarding the entrance! Nearly ran me away for approaching from the store, telling me it was not an exit. All I wanted was an Associate to help me in the Garden Area. Luckily there was another person there that took care of me. All in all this would be our go to store if it was a little closer. As it stands now, its our "go to store" for those hard to find and/or popular items.”
“I worked with Ryan and Justin here at Thames valley. I was having quite the month of bad experiences and bad luck left and right. Like most people I’m sure I can easily say I’ve given up on good customer service. But there’s always the rare breeds that seem to keep the customer service industry alive. These two were exceptional from the start. To the phone conversations on what to do with my water heater all the way to the purchasing process and pick up. They went above and beyond! Great conversation and knowledge. I would highly recommend them to anyone looking for an easy process or just simply looking for knowledge about the industry. 5 stars all the way around”
“Our experience with Bob and Greg was pleasurable Knowledgeable and helpful! Purchasing quality paint and we see the difference! We have repainted the entire lower level of our home after 21 years and we couldn't be more pleased!! Recommend this paint store highly”
“Can not say enough about the professionalism and quality service from their lawnmower repair department. Not sure of his name, but squared away is an understatement.My mower looked detailed and ran flawlessly.I know where I'm taking my machines.”
6:00 AM - 9:00 PM
167 Parkway N, Waterford
Hardware Stores
“My wife and I visited the Waterford store last night for an oven and as usual in any lowes it was hard to find assistance without wandering the store. However we met Lura an associate who went above and beyond with the help of an upbeat supervisor. They got the job done and we were happy. Lowes can use more of them. When Lura couldn't find the staff for that department she called and asked her supervisor to show how to process sale. She was cool and patient. Kind. We appreciate it.”
“Need to share that today was such a stellar day for service from Lowes.This morning our refrigerator was delivered. Driver was early but impressively efficient without skipping the service.I went into the store to correct a few items on the order and add an extended warranty.Stephanie in the large appliances was very friendly and helpful (as she had been when I ordered the fridge).I then went to the customer service desk to do the adjustments. All I can say is that Jenny was a Rockstar. She really went the extra mile in assisting me with my transaction and it was truly appreciated. She made my day! Thank you Jenny! Great job Lowes!”
“If you want to step up your design when it comes to bath and kitchen fixtures, skip the big box and come here. Besides the beautiful sinks, tubs and toilets, you actually have folks who know what they're doing. At our most recent visit we found the staff to be very friendly and helpful to find what we needed which was not easy. We come here because they have quality products that carry better manufacturers warranties. They have or can get the parts to fix or accentuate whatever they sell. Thank God our plumber turned us on to them!”
“To the team who helped my dad get his product purchased fresh together after a random speedy driver hit his cart leaving the store. Thank goodness his sling from surgery didn’t get direct hit. So close to devasting! Pending status. Ouch. Go team.”
“Likely a good store, been there for decades. It came up when searching for dry ice, their website said if looking for dry ice to check another brand’s website and that one sadly has zero results for this area. Wish the search results weren’t deceptive but that’s not their fault.”
“Jared was helpful!!!!!Polite, knowledgeable and willing to go the extra mile to make sure your customers return. It’s corporate, and when you have individuals like him, you ought to know you’re fortunate. You may believe employees are replaceable, but at the end of the day, they aren’t. Nobody is.Thank you, Jared.”
“Went in looking for plumbers tape. Unfortunately. The app had the wrong location. I had to ask a employee to help me find it. I would've gave the store five stars if the location on the app matched. Employees were nice and helpful.”
“One employee tried to be helpful but after a while it seemed like he was trying to brush me off the two that finally helped me get the right tool for the job did better to assist unfortunately cannot remember their names at the moment.”
“A Home Depot is a Home Depot. Their online system seems to keep pretty up to date and we've never had something say instock online and not be in the store. Aisle location also seems to always be correct. Good selection of stuff. Never have a problem finding what we are looking for. Staff is kind and helpful when you need it. My only real complaint is that they have moved mostly to self check out and I'm just not a huge fan of that switch in general. They offer a military discount at this store, but it has to be pre registered to your phone number/account so you can't just show your ID(active or dependent) and get it.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“A little expensive but great plants and great staff, would like to see more plant selections in the fall as it's the best time to plant, but I'm happy for thier native section.I would like to see them discontinue the selling of invasive plants like English ivy and barberry.”