9AM - 4PM
486 Main St, Middlefield“I went to the Bank of America to apply for the credit card and they did not approve. It was excellent service. I am very grateful. Melvin Firpo assisted me and I even liked that he speaks both languages. Very friendly and respectful. Thank you for your attention.”
“I'd like to shine a spotlight on Diane Shoneck, Members Services Representative at the Meriden branch. Diane has been an outstanding resource of guidance and expertise in helping my family through some new financial territory. Along with being professional, she has been patient, kind, friendly and approachable. She is quick to respond to calls and has been helpful in navigating the online process. It is a pleasure working with her and she is truly an asset to her job and the bank!”
8:30AM - 4PM
3579A Berlin Turnpike, Newington“Great service!!I drove 15min to the closest branch which was Newington just to find out when I pulled up at 4:12pm they had already closed. I advised it was an emergency because my card was compromised and hadn't received my new one yet.”
“If you want a small town bank, with big city bank perks then open an account with ION. Top notch bank with great services. They make sure they know their customers. I am always greeted when I go in there. Customer service you actually get a live person.”
8:30AM - 5PM
2 N Main St, Wallingford“Will always recommend the Wallingford TD Bank over any other! Every time I've gone in, any problem I've ran into has always been solved at the best case scenario, and no that's not an exaggeration. I give credit to the branch manager, Jorge, and I'd like to personally thank him for making sure everything is solved right there and then to the best possible ability. I always leave with confidence that the information I was given is solid and makes me much more knowledgeable of how I do banking in general.”
9AM - 4PM
61 Shunpike Rd, Cromwell“this year I have worked with the staff at the Cromwell Citizens bank to assist us in purchasing a house. Lynn and Maria both spent time with us to make sure that all the paperwork was submitted and that we understood the process. In addition to being so helpful, they were always very pleasant and glad to see us. We appreciate having a local bank that knows us and cares about our needs. Thank you!”
9AM - 3PM
1336 E Main St, Meriden“I have been a customer of AEFCU for a number of years. I have never encountered rude behavior - and am always treated with respect. I have recommended this bank to a number of friends.”
8:30AM - 5PM
632 Cromwell Ave, Rocky Hill“A very friendly Bank, Brooke has been a real pleasure to deal with, she knows her stuff and is very efficient in solving issues I've had with data breaches on my debit card, greatplace to bank!!!”
9AM - 5PM
416 E Main St, Middletown“Alex and Jaz were so friendly and helpful! I had to get a new card and expected the process to be lengthy and stressful, but thanks to them it was quick and easy. Thank you!”
“Stopped in to cash check, the bank was experiencing technical difficulty when I arrived. Israel Velez and Jen Jackson were phenomenal. Welcomed me when I arrived along with apologizing for the wait. They worked well together trying to assist customer ahead of me. Wonderful teamwork, with smiles on their faces. Great customer service”
9AM - 3PM
346 Main St, Berlin“This branch is SO HELPFUL. After being lied to by a branch manager in the Rocky Hill Webster Bank, my wife and I called this branch in Berlin. What customer service. We realize that many branches are understaffed. We always try to be polite and patient. But the Rocky Hill branch was rude! SO HAPPY WE CALLED BERLIN. They did everything to meet our banking needs, in an efficient and polite, knowledgeable manner.”
9AM - 3PM
500 W Main St, Meriden“This place is awesome. Doing my banking with them I highly recommend. Fast always friendly. And always solve my issues. I bought several ppl hear and they agree. So if you looking for a friendly atmosphere with knowledgeable staff ion is where to be. Never disappoints”
“Wells Fargo has been my best experience banking of 50 years customer service is wonderful in the bank and online also great customer service on the customer service would give it 10 Stars”
“Outstanding customer service. Brett Gallitto helped me to refinance my auto loan and he was an absolute pleasure to work with. He made the process super simple and fast and I couldn’t have asked for better customer service and expertise.”
“Had to open up a new bank account. Got a same day appointment and was helped get everything sorted right away. Efficient, quiet location with great staff. Also love that they have online banking options, so that I can manage my account from home. No having to wait in lines and rush to the bank from work!”
“This bank is conveniently located. The people in the bank were friendly and welcoming. There is easy access in and out of this location. Parking is available right in front.”
9AM - 5PM
485 Broad St, Meriden“Well the hours & the ability to get any type of services you're going to have to make an appointment before going there.hours are from 12PM to about 7pm so it's not really a convenient option for anyone who needs to get into the bank for getting money deposited from paychecks or to pay a bill by the bank.hours n customer service needs to change for the better soon.”
9AM - 5PM
820 E Main St, Meriden“The bank is very good but when I got there 2 cars pulled up into handicap spaces and did not have permits to do so. I hope the bank takes action against those two drivers who think they can just park anywhere they want to. AGAIN TODAY MARTIN LUTHER KING DAY I CAME TO USE THE ATM AND 2 PEOPLE USING THEM BOTH PARKED ILLEGALY IN YOUR HANDICAPP SPOTS. PHOTOS ARE POSTED. A BLUE KIA CT PLATE 912ZPF HISPANIC LADY. AND WHITE HONDA AP34869 A BLACK LADY. CAN YOU GIVE THE POLICE THEIR INFORMATION SO THEY CAN PROPERLY TICKET BOTH OF THEM”
“This is the best bank I have ever dealt with. I had issues with Liberty Bank, Peoples Bank, and another bank that closed last year. The 3 of them treated me like a criminal when a customer of mine bounced a check to us. Santander Bank always treats me and my business, like royalty. If a problem arises, they work with you to fix it, rather than boot you out the door, like most others, so long as you are a responsible person. If you are a criminal, no bank should work with you.”
9AM - 5PM
741 N Colony Rd, Wallingford“I recently refinanced my home with the help of mortgage loan officer Toni Habetz it was a pleasant experience from start to finish and Toni made herself available to me whenever I had any questions. I recommend Toni highly. I also had to use the mortgage servicing customer support contact center and Nicole, the representative that helped me was fantastic. She identified and solved my issue within 24 hours and was prompt with the call back. Kudos to both of these Key bank employees.”
“Low staff inside so there was only 1 teller person when I went inside to make my deposit. Had to wait a little bit but I feel that's normal for a bank. Otherwise everyone was very friendly and the transaction was smooth!”
9AM - 4PM
460 S Main St, Middletown“Friendly courteous helpful staff, knowledgeable and welcoming. Informative.Comfortable chairs while waiting.Change machine on sight.Working one day but not the next.Had a few issues but the staff offered solutions to resolve the problem.Overall good experience when opening an account.”
8:30AM - 5PM
911 Washington St, Middletown“I had a problem with some money I deposited into the ATM. I was very frustrated with it because the amount it said that I deposited was incorrect. However, the store manager helped me get my money back even though after doing a dispute the bank said I only deposited $15 which was completely wrong. Anyways, out of frustration and worry I was rude to the assistant manager and the store manager still helped me. I don’t know the words to express my gratitude! Thank you for having empathy!! When you live paycheck to paycheck the amount might seem small but losing it really turns your life upside down.”
8:30AM - 5PM
733 E Main St Suite 200, Meriden“Soraya was extremely helpful and knowledgeable. She answered all my questions with a smile and seemed very happy to help me. Her customer service skills are amazing! ATTENTION MANAGER she needs a raise and a promotion because she really made my day! This TD bank customer service is the best service I've ever had at a bank! ? Keep up the great work!”
“Having moved from Florida and opening up an account with this bank today (01/18/2018$, I have to say, I'm impressed. Back in FL, to open up an accnt, they ask for a lot of unnecessary information to do so. Not this bank. The process was easy and the staff were very professional and genuinely nice. So far, so good. I definitely recommend this bank.”
“Love this place. Whenever I need banking services I try to come to this branch. Veronica has been helping me for years, today Austin stayed close to an hour after closing to help one of my clients open up a desperately needed business account when we were on a time crunch. Thanks so much to the great team here!”