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“Tahir did a fantastic job, was professional, timely and polite and respectful. He was able to multitask and keep the process of buying 2 new phones, dealing with passwords and apps very professionally. He has a unique style that is calming during stressful time. We found Tahir very knowledgeable, great with suggestions and trustworthy.”
“Christian was very helpful with getting my new phone set up. He transferred everything over quickly and effectively, easing any of my worries. He was great to work with!”
10AM - 7PM
290 Hope St, Stamford
Mobile Phones
“Luis was absolutely incredible throughout our entire transfer process from another carrier to Verizon. He made everything seamless and stress-free for both me and my fiancé. His transparency and clear communication made us feel comfortable and confident every step of the way. We are so grateful to have him as our account manager and truly feel like we’re in the best hands. Highly recommend working with Luis!”
“I stopped by to play around with a Samsung because I was considering getting one (primarily iphone user) and I met who I believe is the manager named Michael. He was the only one there with multiple people waiting and he still welcomed me in & made me feel like I wasn't even shopping but as a guest. I appreciate his energy & candor. He did answer all my questions and showed me the features I wasn't able to do on my iPhone and gave me an amazing offer where adding a line as a business phone would've gave me the phone significantly off without increasing my bill drastically. He clearly explained multiple options and after seeing why he suggested altering the plan in the direction, how it was beneficial long-term. Excellent communication skills & transparency. My only regret is waiting so long to write this review - I did promise him I would write one! Truly a 5 star service and it was a pleasure working with him, I will definitely be coming back here making this my preferred location even though I'm over an hour out over multiple verizons nearby. Though this is an indirect location, I believe experience differs by who you work with whether corporate or not and I have to say when coming to this location ask for Michael. This was the best experience I've had in-store and I've had verizon for over 15 years.”
“Kevin is extremely helpful with all my Verizon needs! Helped me with all my questions and was extremely patient with me. He set me up with the best promos and latest gadgets. Thanks Kevin!”
“I went into Verizon over the weekend to bundle my mobile account under our family account. I ended up walking out with a better plan, discounts on an upgraded iphone from 12 to 17 and an easy transfer of data that I usually dread bc the person usually handling doesnt think of all the ways to import data properly. I was terrified of losing photos, emails. My life! Christopher was great. He guided me though the whole process so easily and so efficiently. Incredible experience. Better than an apple store experience!!!!”
10AM - 7PM
572 Main Ave, Norwalk
Mobile Phones
“George was incredibly helpful and patient! He managed multiple customers at once with kindness and support. I really appreciated his problem solving skills. I’m a new Verizon customer and already feel taken care of!”
“Justin at the GREENWICH store was courteous informative unlooked to help me fit a plan for my needs. I often dread going to the store to get a phone, but he made the experience wonderful.”
“Irvin Medina is an excellent Customer Service Representative! He is very helpful, knowledgeable, informative and professional. I highly recommend AT&T Store, 42 Greenwich Ave., Greenwich, CT. 06830.”
“Whatever you need for the phone, it's there. Charger, protectors, pay or open a line.
In addition, you are served by a super cute girl (Isaura) who even looks like something from television.”
“We were very pleased with this location on 310 Connecticut Ave. Kareen the consultant solved a problem with my i-phone 15 that no other technician could. Highly recommend!!”
“If you are in the Norwalk area and need wireless assistance; please stop in and see Raj & Preeti & staff. Lots of wireless experience / knowledge & world class customer service. You won’t be disappointed.”
“Great customer service. Laura, my customer service representative was very attentive and helpful. She immediately took care of the issues at hand and gave me great advice for handling another issue that was not pressing. Overall, great customer service!”
“I probably should have upgraded my phone some time ago, but I wasn't sure I could set up a new phone and doubted that a salesperson would have the time or inclination to provide the kind of support I needed. My experience with Alejandro far exceeded my expectations!!!! He was thorough, patient with my many questions and focused on making sure everything worked just the way I need it to. Thank you, Alejandro. If you need an upgrade, I highly recommend this store.”
“Got my broken phone screen fixed here. The job was priced reasonably, and they had it done before I even came back to get it. They even threw a case in for free! I don’t think they deserve those bad reviews. I will be taking all my devices here to be fixed”
“Lizzy was super knowledgeable about AT&T products and so i ended up buying a new Galaxy S26 phone. Lizzy seemed to have lots of product and technical info off the top of her head!!!”
10AM - 7PM
55 Westport Ave, Norwalk
Mobile Phones
“Called and was told my order was ready for pick up. Arrived and sure enough my order was ready. Friendly staff who quickly verified account and I was out the door with my new phones. Convenient, reliable and worth picking up your product there.”
“I highly recommend this branch of AT&T! My husband and I were both getting new phones and with the patient, kind, and thorough employee who assisted us (Valentin!), every question was answered. My past experiences of buying a new phone have been frustrating, but Valentin guided us smoothly and knowledgeably every step of the way - even going above and beyond to help us. We are very grateful and will definitely be going to this location again should we need anything else - very impressed by his representation of the staff and we feel assured that they are trained very well.”
“Edgar was the guy who helped us at the store. He is a very nice and friedly guys. We just moved in and we came here to get our home internet. He greeted us in a very welcoming manner. He was helping a lady, but at the same time he was helping us too. The lady was happy with the service. So were we. He could handle multi-task efficently. Inlove this place because it has good people with service-mind. Highly recommend.”
“I was recently at this T-mobile location and for the amount of customers to staff ratio, Izzy was amazing at prioritizing time and making accommodations to make the best experience possible . She quickly helped me with my issue that I came in with and Emmanuel also was great. Very friendly , efficient and helpful, would recommend!”
“My experience was first rate all the way 5 stars, met a delightful woman named Susana she was very professional-polite-courteous . Everything went smooth from start to finish 1-2-3; she's a keeper.”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
“I had a great experience working with festus. He was professional, knowledgeable, and patient throughout the entire process. He answered all of my questions, explained my options clearly, and made sure I got the best plan for my needs. His excellent customer service made the experience quick and stress-free. I highly recommend him!”
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“Jack was very professional, patient, helpful and solved my problem. I am 92 years old for him to take the time out and give me the level of help he provided me with was a gift.”