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“I need to let it be known that Alex at Verizon at the Derby location has the best customer service. It can be a ton of people inside and he greets each person individually and that alone is hard to find. I walked in and was out in less than an hour. I hope he can teach others the art of customer service. ?”
“Tim was absolutely amazing with helping my mom get a new phone. She has an older phone and was afraid of losing her contacts and pictures but Tim made the process super easy and we were in and out! Thank you, Tim!”
“I went to the Naugatuck T-MOBILE and Zee was there to help me. He gave me a Samsung 8 watch with free along with a free I pad. He portrayed great customer service that we can only wish for but hard to get these days. I highly recommend coming to see Zee for all your T-MOBILE needs.”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
“Kenny and the store manger Alfonso are amazing! They helped transfer my phone for an upgrade and they were very patient and knew their stuff and were very helpful!”
“Super nice environment! Everyone was so friendly and kind! I went in to sign up for some mobile lines and they started rolling out a red carpet for me! I was also offered a chocolate candy! I couldn’t believe their kindness I felt so loved! The store manager, Jaki, ordered all the sales associates such as Akaiah, Devontae, Alonzo, Dani, and Nick to do a dance performance as to welcome me to Xfinity! It was wonderful! I would definitely trust them with any issues going forward. They have great deals as well! Devontae was sweeping while I was there and he was so thorough! Great job guys! Keep it up!!!”
“The young man that helped me out yesterday morning on Tuesday Veterans Day, I went in to check for Wi-Fi for my apartment. The young man was very knowledgeable straightforward with me telling me the price the ending price. He actually talked me into switching my service my cell service. He was very very knowledgeable about T-Mobile service I was in a big believer and when they say the phone is on us, the phone is on the believe that young man thank you for your outstanding service. Appreciate you very much got home got my Wi-Fi up and running within two minutes. register all my account at T-Mobile life put all the bills on auto bill pay and my bill is cheaper when I had one phone with VERIZON with T-Mobile. I got a free iPhone home Internet, thank you thank you thank you.”
“Lanecha and Judith were great helped me with my iPhone transfer for my contacts they were such a great help great smiles and really cared to help. Suggest them to go to for help if needed ❤️❤️”
“I went today to a T -Mobile Store in my town and the customer service was amazing shout out to Tylor he helped me out with my phone upgrade and his customer service was amazing ????!!!!!”
“We had a great experience purchasing our new phones and I also had to change my phone number. The rep. Yeibi was very nice, helpful, patient and informative. We were aware this process would take a long time, but he made us feel comfortable as well as other staff members. This will be our go to store because of the wonderful service we received. Thank you Yeibi.”
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“Such a pleasant experience today with Will and Krystal! They were very informative and handled our phone issue within minutes. Thank you guys so much we will definitely be back highly recommend Oxford Verizon. We felt welcomed from the start!”