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“Great ease of use and customer service.
The entire rental process was flawless. It took me about 20 min from the check in desk to being out the gate in my vehicle.
The return process was even easier and probably took 10 min.
Well Done appreciation to the staff at Bradley International Airport in Connecticut”
“The check-in process was very easy. Mo at the Bradley Airport, CT location gave us exceptional service. He was very polite, friendly and let us know which vehicles in the fleet were newer to best suit our needs. The return process was also very easy.”
“Customer service agent was very pleaseant.she was an older lady who advised and accommodated my rental needs. Sorry I didn't get her name.. we checked in on Thursday December 7th around 1230pm.. Please let her know of the awesome job she did...”
“Brain at the Windsor Locks lo action made my experience with Herrz seamless and painful. He was very knowledgeable and addressed all my concerns. He made Hertz look like they are a prestigious company!!! Brian has great customer service and interpersonal skills!”
“I dont know whats with the bad reviews. I reserved the car they day before, was the only rental that had one available. Honored the reservation, was quick, the clerk was polite and very helpful. Would highly reccomend. Dropped off the rental at Lebanon NH with no issues as well.”
“Tamara F. And Dayne M were very experienced and knowledgeable with every aspect of individual needs of their customers. They were also considerate and knowledgeable of my health issue at the time of my pickup of rental car and return. Will rent a vehicle there again.”
“Very efficient drop off. For drop off, this location is in a garage with the other rental companies, not the open lot as Google Maps would suggest. Follow signs for Rental Car Return.”
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“Everything went great except I couldn't figure out how to shift gears because the new technology in these cars is just silly. But, National did a great job.”