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“Great ease of use and customer service.
The entire rental process was flawless. It took me about 20 min from the check in desk to being out the gate in my vehicle.
The return process was even easier and probably took 10 min.
Well Done appreciation to the staff at Bradley International Airport in Connecticut”
“The check-in process was very easy. Mo at the Bradley Airport, CT location gave us exceptional service. He was very polite, friendly and let us know which vehicles in the fleet were newer to best suit our needs. The return process was also very easy.”
“Customer service agent was very pleaseant.she was an older lady who advised and accommodated my rental needs. Sorry I didn't get her name.. we checked in on Thursday December 7th around 1230pm.. Please let her know of the awesome job she did...”
“Brain at the Windsor Locks lo action made my experience with Herrz seamless and painful. He was very knowledgeable and addressed all my concerns. He made Hertz look like they are a prestigious company!!! Brian has great customer service and interpersonal skills!”
“I dont know whats with the bad reviews. I reserved the car they day before, was the only rental that had one available. Honored the reservation, was quick, the clerk was polite and very helpful. Would highly reccomend. Dropped off the rental at Lebanon NH with no issues as well.”
“Ordered a Jeep Renegade but got allocated an inappropriate low profile car. However the Dollar rep at the car park exit, swapped it for a nice Chevrolet. The pick up and return process was straightforward”
“I rented a car from Budget at Newark (EWR) and returned it at Hartford (BDL). The return process at BDL was very quick and easy. I filled up the gas tank before arriving at the return location, so drop-off was smooth with no issues. The staff were efficient, and the whole process only took a few minutes. Everything was clear and hassle-free, which made the end of my trip smooth.”
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“We arrived at BDL to pick-up our car. I forgot to reserve one. The counter person, Dylan, was SUPER! He created a reservation, helped us select a vehicle and even put our luggage into the trunk. Way above and beyond what I have received at other locations (names withheld).”