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“We arrived at BDL to pick-up our car. I forgot to reserve one. The counter person, Dylan, was SUPER! He created a reservation, helped us select a vehicle and even put our luggage into the trunk. Way above and beyond what I have received at other locations (names withheld).”
“OMG! I loved the way Bradley International Airport (Hartford, CT) has all of the rental car companies in ONE place! And being able to complete my check in online and SKIP the counter is AWESOME! I will always use Enterprise!!”
“Thank you to the young man Josh . Very professional I was very satisfied with the whole process and experience. He made me feel very comfortable. I recommend anyone visiting the Hartford location check him out .Weston street location. Thanks Josh !!”
“The check-in process was very easy. Mo at the Bradley Airport, CT location gave us exceptional service. He was very polite, friendly and let us know which vehicles in the fleet were newer to best suit our needs. The return process was also very easy.”
“I have been using your service since 2003 I believe and always had a smooth experience and appreciate your drop-off and pick-up service and your alway a pleasure doing business with you.”
“I had the pleasure of having my truck fixed by the great staff of LaPointe Auto. They're busy and its clear why. They communicated things well, were fairly priced and when I had a comeback concern were able to handle it for me. I wouldn't hesitate to bring my truck back to them at any point in the future and will be recommending them to anyone who needs good, honest repair work.”
“Great Customer Service. A++++ Status. My bank card was left in a rental and I got a call from Dawn. Now that's Great Customer Service
Tina and Patrick are a Excellent team together.”
7:30AM - 5:30PM
47 Airport Rd, Hartford
Car Rental
“Chris and the other guy are always very kind and cool to deal with! So far so good, this is my second or third time I chose this place because of the treatment and availability they have. Very professional!”
8AM - 5:30PM
33 Palomba Dr, Enfield
Car Rental
“Thank you for providing services in my time of need. I also enjoyed the Christmas decorations at the office and encourage other locations to get in the holiday spirit as well! Thank you.”
“We ended up with a minimal Bed Bug problem and Quest was the only firm we felt comfortable with. Karen was very knowledgeable and put us at ease about the problem and what needed to be done. My wife and I had numerous questions and called regularly to confirm what actions we needed to take and what was required. In each case, Karen was patient and reassuring. The Tech arrived on schedule and completed the treatment professionally and and in a timely manner. We highly recommend Quest Pest Control.”
“I was treated in a courteous and professional manner at the W. Service Rd. Enterprise in Hartford Ct. Branch manager Derrick extremely through and knows the car rental business well. Was seamless in taking care of me with my rental need. Highly recommend this location for top notch service.”
“I needed to pick up a 4 piece wicker furniture set in Fairfield and there is no way it would all fit in my car, even with three trips from Manchester. I made a reservation for a van (which I was scared to drive since I am used to driving a small car) and Slater set me up with what looked like a bigger van than I needed, but it turned out to be easy to drive, and was perfect for what I needed. And now my sunroom is perfect. Slater was exceptionally friendly and helpful, I didn't have to stop and refill the tank, I wasn't charged per mile like other companies make you do and I was proud of myself for doing what I needed to do to get this gorgeous furniture. Great job Enterprise! Thank you so much!”
“Place is pretty cool. Everything is no more than 1.50 and they have LOTS of items throughout the store and a huge selection, varied from A-Z, whatever you're looking for, more than likely, they will generally have it, or something similar enough to match it. Store is a lot of fun to browse through if you're curious, I highly recommend checking it out!!????”
“Getting the rental was done very efficiently and personnel were nice. I had booked for 2 wks but then learned I didn't need it that long. Staff were incredibly cordial in returning my balance. I have told others to use
Enterprise. Thank you . Cathy Belanger”
“The best hands down,employees are very helpfull,kelly the manager always makes it right,always a pleasure.People that complain about this location are ungratefull.”
8AM - 5PM
1005 New Britain Ave, Hartford
Car Rental
“Honestly, I couldn’t get over what excellent customer service I received at this location. This may have been the most professional and knowledgeable associate at any rental car agency anywhere. As I was waiting for my vehicle to be prepared, I heard this gentleman take calls from other associates. I heard them speak to their clients and customers. Knowledgeable, professional, Excellent communication skills. Truly blew me away. In addition to this, my car was very nice, suited my needs and a minimal wait time that was spent in an air-conditioned waiting room. A very special thing to Daniel for going above and beyond.
It’s one thing to do your job, and it’s another thing to do your job exceptionally well while being able to treat everybody with kindness and respect. Like I said, may just be a rental car experience, but it really set the tone for my day.”
“Customer service agent was very pleaseant.she was an older lady who advised and accommodated my rental needs. Sorry I didn't get her name.. we checked in on Thursday December 7th around 1230pm.. Please let her know of the awesome job she did...”
“Brain at the Windsor Locks lo action made my experience with Herrz seamless and painful. He was very knowledgeable and addressed all my concerns. He made Hertz look like they are a prestigious company!!! Brian has great customer service and interpersonal skills!”
“I dont know whats with the bad reviews. I reserved the car they day before, was the only rental that had one available. Honored the reservation, was quick, the clerk was polite and very helpful. Would highly reccomend. Dropped off the rental at Lebanon NH with no issues as well.”
“Been here 3 times so far. Customer service has always been great. Feel in love with the first rental they gave me which was a big big up truck. Bronco not so much but for no fault of Hertz. Then I discovered they have rent to buy options. I like that I can tryout different cars to find the best fit for me. It seems like they have a decent variety of cars to pick from.”
“Ordered a Jeep Renegade but got allocated an inappropriate low profile car. However the Dollar rep at the car park exit, swapped it for a nice Chevrolet. The pick up and return process was straightforward”
“I rented a car from Budget at Newark (EWR) and returned it at Hartford (BDL). The return process at BDL was very quick and easy. I filled up the gas tank before arriving at the return location, so drop-off was smooth with no issues. The staff were efficient, and the whole process only took a few minutes. Everything was clear and hassle-free, which made the end of my trip smooth.”
““I had an excellent rental experience. The representative (I think his name is Joe) who helped me was very supportive, professional, and genuinely kind. His positive attitude and friendly smile made the entire process smooth and pleasant. Highly recommended!””
“The best part about this location besides the convenience is the customer service from Leia, Laia, sorry not sure how it's spelt. She made my day with her sweet personality, patience and being a positive person even when there was a problem. She handles everything as unfortunately this place only has one person working at a time which needs to change especially for safety! Anyways, when you come to this Avis/Budget you need to have patience but know that if you have her, she will do everything she can to get you going. Thanks!!”
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“Very smooth pick up and drop off. Good explanation of the products in which they offer. Vehicles are great. I’ve never had an issue with them. They give you the opportunity to ask questions. They are courteous and very professional. I only use Enterprise.”