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“We bought our house in 2019 and Bender’s has been one of our go to places because of their amazing inventory and even more amazing staff and service!!!! Leslie has worked with us for years and has gone above and beyond everytime!!”
“I lived in Naugy for a long time and now live in Bethany. I still travel to Eds Best for any home improvement needs. If they don't have it, they can get it, and every one who works there is super nice and helpful.”
“Orange, CT. Needed a key copied. I was literally in and out in about 2 mins! Plus it was under $5.00! If you need a key copied, you NEED to go to Charms. You guys are awesome!”
“I love this place! I have been pleased with all my purchases. I was recently there for a tarp for my car. I wasn't sure what size I needed, a staff member named Freddy offered and proceeded to go out in the cold, measure my car, and help me find the right one. Thank you again Freddy ?”
“Being new to the local hardware store life, I am consistently blown away by the customer service, price points, and knowledge of the team. I even left an item there by accident during closing time and they sure were ready for me when I came back 2 days later to look for it. The Home Depot across the street even recommends coming to Goody’s for certain services. If that doesn’t tell you how good this spot is, idk what to tell you.
Will be my first go to spot even if I leave the general area.”
“I recently found out that they do kids workshop every month of 1st Saturday. I went with my son and he really enjoyed it. You have to sign up ahead of time. I'm definitely going next time...”
“Wow! When I entered the showroom, I thought I died, and went to bathroom heaven. Their showroom is better than my entire house! The only thing better than the showroom, though, was their customer service. The receptionist, Sherleen, is outstanding! She is courteous, professional, and personable. The girl is an absolute gem. Whatever they're paying her is not enough! Don't buy her coffee, or a pizza lunch, give her a raise. Show me the money! The sales associate, Dariluz, was no less superior. She was helpful, efficient, and very amenable. In fact, she does the work of two people. She's is competently bilingual, as was Sherleen, and they should be appropriately, and significantly compensated. Show me the money! Employers should pay for these skills, that are highly sougt after. Finally, Terry, at the parts counter was friendly, and a wizard at attention to detail, with a wicked sense of humor. You can tell he enjoys his job. BENDER should feel fortunate to have these incredible employees representing them. If you require any further details of my visit, just call me. I'm not hard to find, and I'm even harder to forget. Thank you.”
“I needs some keys made, they couldn't be sure that it was the correct blank so he have them to me for free and told me to come back if they fit. Unfortunately they didn't but he suggested Calvert locks and that's where I got them. Great customer service.”
“Fantastic service. Drivers are phenomenal, and always get great support from the team either to help us out in a pinch or work out a problem with us. Recommended”
“Great customer service which I really appreciated. I asked some technical questions to Timothy, the president of The Nutty Company and he quickly and thoroughly answered my questions.They were basic 101 questions that he probably hears 10 times a day but it was important to me. He still went out of his way to answer quickly and honestly.I ended up not even needing anything from them following his advice. That shows that they put the customer first. How can you not love that?I'm confident that if you worked with them you'd get the best service, product and support possible.Thanks Timothy!”
“The folks that work at the store are a special breed. They are very helpful but not in a pushy way. They explain options to the product you are looking for if the don't have it. Lastly their prices are decent
Keep up the good work!”
“Staff is fantastic. So knowledgeable and genuinely cared about helping us. Gave solid answers and amazing advice. Helped keep our project on time. We appreciated their help so much!”
“I've ordered brass from multiple places to rewire vintage lamps. The quality of the Grand Brass parts have been superior by far. Shipping can be a little slow, but I think they might be cutting or making some parts on order.”
“Great team! Heck of a nice young fella helped me out. Others from the crew jumped on to find the right parts for electric brake controller and harness to fit my vehicle. They nailed it! No help from (stevens) Ford, but after 4 days I found the factory connector and everything works!! Thanks guys! You all rock! Hope you all have a Happy Holiday!”
“NAPA in Naugatuck is where I go for anything I need for my truck and car. If they don’t have what I need immediately they get it and fast. The manager has aimed to please and I’ve not been disappointed.”
“I've used these guys many times in the last year ot so and they'd become my go to for certain things. Items always arrived on time and as described so until now I'd never had to deal with customer service....until now.
I had to overnight a few items because of an oversight on a job I was working. Paid the 250 to get them quickly. Git confirmation ema and even tracking pretty quickly. Problem arose the next morning when I woke up to another email from ups stating shipping was rescheduled and that they didn't have the items yet.
I immediately emailed and later called to try and resolve this as fast as possible. After several emails (the last one still unabswered days later) and phone calls I was told ups dropped the ball but I'd have it next day. Fine, mistakes happen (although label wasn't created for 3 hours after my order) but here's my problem.....I asked what was going to be done in regards to the $250 I paid for overnight when 2 day shipping is half the cost.
I was told they were working with ups to get it figured out....I'm sorry but after 4 days I still don't have an answer and I don't feel like I as the end customer should be waiting while you (CD) straighten this out with the shipper YOU hired.
If this happens with a sub on one of my jobs I would immediately refund my customer and then fight with the sub myself. Not tell my customer sorry about your luck, you'll get a refund if/when we do.
It's sad because I am ordering a new snap cutter and as a business I will always need more product but this has left a terrible taste in my mouth
**UPDATE **
after posting my review I was contacted fairly quickly and the situation was corrected. I held back 1 star because I shouldn't have had to take this public to get results but I will continue to use them provided there's no further issues”
“I could not be happier with Marvin Display throughout my entire experience. From having a million questions about finding the exact flag pole I wanted, Doing the whole purchase through email, never stepping foot in the store, the response time and professionalism is top notch! I would not hesitate to buy or recommend Tracy and Ellen to anybody I know. They leave your property clean after footing is poured and PATRIOTIC when the pole and flag is uprighted! Thank you again Marvin Display for the perfect experience! ??????”
“Great service and always willing to help. I am an AD of Facilities at a College in upstate NY. I've been using UR for years now and would recommend them to anyone. They've got the right equipment and team to help and have always come through for me”
“Love the California paint beautiful coverage and go on smoothly and cutting at ease totally recommend to use this product . I know I will from now on . Thanks you”
“I have a working relationship with Paula Whiteman and I have never experienced a nicer person. Paula is honorable, honest and loyal.I wish all business had a Paula on their team”
“Not exactly the typical reason to give a home improvement box store recognition...but this store is awesome due to the fact they don't use those stupid lousy automatic bathroom sinks with barely any water that's freezing cold. So whoever decided to install normal manual faucet sinks in the customer restrooms... I applaud your decision”
“I had a return a gift I bought for Christmas. I was a little concerned because I bought it on Black Friday (over a month before) but there was no problem. It was fast and easy!”
“I recently had the pleasure of visiting Tractor Supply, and I wanted to share my positive experience, largely thanks to the exceptional service provided by one of your employees, Keri. From the moment I walked in, I felt a bit overwhelmed by the vast selection of products, especially when trying to find the right type of oil for my equipment.
Keri immediately stood out with her friendly and approachable demeanor. She greeted me with a warm smile and asked if I needed any assistance. When I explained my predicament, she listened attentively, asked clarifying questions about my equipment, and then expertly guided me through the different oil options available. Her knowledge of the products was impressive, and she clearly explained the features and benefits of each type, making it easy for me to make an informed decision.
What I appreciated most about Keri was her patience and willingness to go the extra mile. She didn't just point me to a shelf; she took the time to understand my specific needs and ensure that I found the perfect product. Her expertise and helpful attitude turned what could have been a frustrating shopping trip into a pleasant and efficient one.
Thanks to Keri, I left Tractor Supply feeling confident that I had made the right purchase. Her outstanding customer service is a true asset to your store, and I highly recommend her for her exceptional knowledge and dedication to helping customers. She truly embodies the spirit of excellent service, and I will definitely be returning to Tractor Supply because of her.”
“I'm 31 years old. : I was having serious problem with erectile dysfunction (ED) and the size of my penis was not able to satisfied my wife and it became a problem to My marriage life try so many doctor's prescription non helps until I come across with the help off is herbal medicine it put an end to my marital life problem him email via [email protected]”
“Needed some concrete resurfacer and tried to pay for it with my gift card. I went to use my key to scratch off the hidden code on the back but Noemi at checkout handed me a coin and told me my key would likely damage the card and code. Coin worked like a charm, but mainly here for a shout out to Noemi for being kind, helpful and funny! Loved her!”
“Awesome experience. All questions answered. You can buy 3in 10ft ridgit conduit/support pipes here for Eversource installation support for $177. MC cable 6/3 is also available per foor $4.84. They also have Siemens/Talon meter socket box for $600. Very good service and can deliver locally. Rusty was helping me today!”
“I had a hydraulic pressure line blow on a machine. Every attempt to cross-reference the part in the manual hit a dead end as the machine is ancient.I found the Parker Store in a search for a replacement hose. Grabbed the hose and hopped in the truck. Gordon took the blown hose and had a new one ready for me in minutes while I waited.Great operation, great service, and local! I can't say enough good things about this store.”
“Building a new construction home and Heather is AMAZING!!! She knows the best of the best and made this process EXTREMELY easy for me when picking out our plumbing fixtures! She is so knowledgeable about brands, finishes and FUNCTION, which is huge part of building our new home! You will be taken great care of here, everyone I met was professional and pleasant! Winbath has so many brands to choose from! Heather THANK YOU!”
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“My favorite local hardware store. Just big enough to have everything I need, but not so large as to get lost in. Service is friendly and efficient. Whenever I come, they're always helping out a customer, and they always know their stuff.”